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Germain Toyota of Columbus

Columbus, OH

4.6
2,750 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified ...
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,750 reviews

February 27, 2025

Kevin did a great job of finding us a vehicle we loved. The car buying process was smooth and quick. AJ Castin was excellent in finance getting us signed up and on the road. Thank you. More

by josh.lieb387
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caldwell Jr
Feb 27, 2025 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota, Josh! We're thrilled you enjoyed a pleasant and supportive buying experience with Kevin and AJ, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Germain Toyota. Best Regards, Marcello Frustaci General Manager

February 27, 2025

A great location and place to get any and all of your services needs done. I would go back for sure the next time I need service completed. More

by Joe Norris Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Germain Toyota of Columbus responded

It is always our pleasure to ensure convenience and value when you place your trust in our team, Joe. We wish you the safest of travels until we see you next time! Best Regards, Marcello Frustaci General Manager

February 14, 2025

On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More

by joman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Germain Toyota of Columbus responded

Jane, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Teresa's expertise. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

February 13, 2025

Brian Kinzie was very knowledgeable and respectful, he took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as i More

by MiMi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Toyota of Columbus responded

MiMi, thanks for stopping by to share your 5-star review of Brian! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. Best Regards, Marcello Frustaci General Manager

February 12, 2025

Where are the people that care? Germain Toyota of Columbus, Remember the name. I Love when I visit my personal Sales More

by ur2bblessed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Administrative Office
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Toyota of Columbus responded

We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until we may be of service to you again! Best Regards, Marcello Frustaci General Manager

February 08, 2025

I had a good experience at Germain. Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt w More

by elzie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulayman Nyang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Germain Toyota of Columbus responded

Great! Thanks so much for your thoughtful feedback, Elzie. We're glad Sulayman and Mahogany took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day! Best Regards, Marcello Frustaci General Manager

February 05, 2025

I had an amazing experience with Amanda Trout purchasing my new car. She was professional, had great communication, and put my needs first. This was my first time buying a car and I was extremely fortunate More

by ZippoClick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Delcid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Trout
Feb 06, 2025 -

Germain Toyota of Columbus responded

That's wonderful! Thanks for the positive feedback on working with Amanda. We're delighted she effortlessly accommodated your interest in a new vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Germain Toyota. Best Regards, Marcello Frustaci General Manager

More
January 10, 2025

A+++++ Service by Mahogany Nolen who was very professional, helpful and knowledgeable. A pleasure to do business with More

by timebrown8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Germain Toyota of Columbus responded

Thank you for taking a moment to share positive feedback on Mahogany. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

January 09, 2025

Jeremy was great to work with and made the buying process a simple and fast experience. More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Kocher
Jan 09, 2025 -

Germain Toyota of Columbus responded

Danny, We appreciate you for leaving Jeremy this marvelous review! We are delighted to know that he was great to work with and made the process a simple and fast experience. We sincerely congratulate you on your new vehicle- behalf of the entire Germain Toyota team! Best Regards, Marcello Frustaci General Manager

More
January 06, 2025

Franklin Robinson Is a wonderful salesman! He was so patient with me through several vehicle changes and many questions. I never felt pressured with him and the whole buying process was relaxe More

by iambeads
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin Robinson
Jan 07, 2025 -

Germain Toyota of Columbus responded

Thank you for your 5-star review! We're thrilled to know how pleased you were with Franklin's support and patience. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Germain Toyota! Best Regards, Marcello Frustaci General Manager