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Germain Toyota of Columbus
Columbus, OH
2,766 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,766 reviews
February 09, 2021
Superior service, customer care, quality after the sale. We purchased our car for our daughter and she was satisfied. Once we drove the car we noticed issues and they repaired each one and delivered back a We purchased our car for our daughter and she was satisfied. Once we drove the car we noticed issues and they repaired each one and delivered back a great product. More
by Chasebroussard7
February 02, 2021
I was broken hearted at the thought trading my Jeep in but when Omar found me the perfect 4Runner, there as no going back. The level of customer service and care I was given yesterday was unmeasurable. Be but when Omar found me the perfect 4Runner, there as no going back. The level of customer service and care I was given yesterday was unmeasurable. Because of this, I can now say, I will be loyal not only to Toyota, but Germain Toyota of Columbus. More
by OliviaL
Employees Worked With
Omar Jackson
January 25, 2021
Quintin really helped me make a decision about leasing and im very glad I did. Great sales person. I will recommend him to others. Very honest person. and im very glad I did. Great sales person. I will recommend him to others. Very honest person. More
by juanitotaylor
Employees Worked With
Quinton Stewart
January 25, 2021
Both of the people who helped me were awesome! They were kind and went above and beyond to help me out. They were personable and super nice. If you need help with anything, get help from Mahogany and Jared! kind and went above and beyond to help me out. They were personable and super nice. If you need help with anything, get help from Mahogany and Jared!! More
by Andrew.14mason
January 25, 2021
I was given great service and for a wonderful act of kindness in the service and administration dept. I give them a rating of 150%. kindness in the service and administration dept. I give them a rating of 150%. More
by Loretta
January 25, 2021
I recieved great customer service at the service desk from Mahogany. She is friendly personable and knows her job well. Been in the service business myself for many years and can tell you she is an asset from Mahogany. She is friendly personable and knows her job well. Been in the service business myself for many years and can tell you she is an asset to your dealership! Don't let her get away. More
by Mbranci
Employees Worked With
January 24, 2021
I have bought 3 vehicles at Germain on Scarborough Blvd. I will always buy my cars from them. My sales person was Amanda L. She was the best and made me feel stress free!! I will always buy my cars from them. My sales person was Amanda L. She was the best and made me feel stress free!! More
by prherron
Verified CustomerEmployees Worked With
Buddy Travis, Amanda Lobach, Heather Romine
January 23, 2021
Just had my car serviced Guys were greatLady’s behind Just had my car serviced Guys were great Lady’s behind counter were Amazing took very good care of me very kind treated me like family Five star Just had my car serviced Guys were great Lady’s behind counter were Amazing took very good care of me very kind treated me like family Five star every day I’ve been in there More
by 57landrumadm
January 23, 2021
My wife and I had a great experience dealing with this dealership! I will definitely be back when it is my turn to upgrade my car! dealership! I will definitely be back when it is my turn to upgrade my car! More
by 2019highlander
January 23, 2021
Very disappointed in the timing I was there for an oil change only. My truck was delivered to the exit door after approx 55 minutes, and was there an additional 35 minutes until the service man returned t change only. My truck was delivered to the exit door after approx 55 minutes, and was there an additional 35 minutes until the service man returned to his desk. This is to long to wait for an oil change. John Moore More
by MOOREMOLDANDTOOL
Employees Worked With
Brandon Hood
