Germain Toyota of Columbus

We are very happy with our Lease. The way John handled our purchase was the deal breaker. He is a very honest, integrity driven individual. In a climate of mistrust with dealerships in general, John is a our purchase was the deal breaker. He is a very honest, integrity driven individual. In a climate of mistrust with dealerships in general, John is an asset to the company. He is low pressure which made the difference on where we purchased our vehicle. He went over all the information on vehicle safety improvements for the Camry with us. We are Honda people, but We liked the way John deals with people, and for us that made the difference! I would without hesitation purchase another vehicle from John and have recommended other friends to him as well. More

I would strongly recommend buying any new or used vehicle from this dealership and especially from Greg White. I went to Tansky Toyota before coming to Germain. I already knew what I wanted and was going t from this dealership and especially from Greg White. I went to Tansky Toyota before coming to Germain. I already knew what I wanted and was going to purchase that night. After waiting for over twenty minutes to speak to a salesman, I finally got fed up, left, and drove to Germain. The dealership was already closed, but Greg White still took the time to show me the vehicle I wanted to purchase and went on a test drive that night. Greg was extremely helpful and the truck I wanted was not in stock. I talked to Greg multiple times a day for the next few days until he was able to find the vehicle I wanted in another city and was able to get it shipped in for me. There were several problems that came up in the meantime in getting this vehicle, which were all caused by the dealership where they were getting this vehicle, not Germain. Greg went above and beyond to resolve all of these issues and I could not have asked for anything better. I had not known Greg before this and after this experience, I would never buy a vehicle from another salesperson. Germain is very fortunate to have Greg White working for them and I would recommend Greg to anyone looking to buy any vehicle!! He is extremely knowledgeable will make what oftentimes can be a stressful car buying experience fun and stress free!!! More

I had a great experience working with Greg White and the entire team at Germain Toyota. Everyone I met was friendly, professional, and completely focused on making sure my buying process was a positive exp entire team at Germain Toyota. Everyone I met was friendly, professional, and completely focused on making sure my buying process was a positive experience. The sales manager was very responive to my emails and internet inquiry. Greg White was very attentive and worked hard to close the deal and help me get the pricing I was looking to achieve. My 2011 Tacoma had to be sourced from another location due to the specific color I wanted. The transaction was handled quickly and within the timeline committed to by Greg and the dealership. I am very happy I made the longer drive to Germain Toyota and that I followed up after the first response to my inquiry. I highly recommend Germain Toyota and Greg White to everyone that inquires regarding where I purchased my new Tacoma. More

John Day is the best sale person I have ever met! He is so friendly and he kept in touch with me after the sales! Since the prius was my first car, John helped me a lot to avoid many potential troubles. so friendly and he kept in touch with me after the sales! Since the prius was my first car, John helped me a lot to avoid many potential troubles. I would like to recommend John Day to any other customers! More

My husband and I weren't at all sold on the Prius when we started our search for a new car. We had already gone to several dealerships and looked at several different models by the time we came to Germaine. started our search for a new car. We had already gone to several dealerships and looked at several different models by the time we came to Germaine. Then we met John Day. He was personable, competent, and helpful. He gave us the information we needed in a friendly way, and was present with us, but not pushy. He won our trust. John made the difference and we decided to purchase the Prius. He worked with us to ensure we got the options we wanted, which took a little extra time (there were none available in the color we wanted). And he has been involved and helpful since our purchase as well, calling us to make sure we were satisfied, asking if there was anything he could do for us! We are more than satisfied with our Prius and with our service. Thanks, John! More

Outstanding customer service from start to finish by my Sales Consultant Brian Moore is the reason I recently purchased my third vehicle from Germain Toyota, a Pre-owned Toyota Camry. I also recommend the Sales Consultant Brian Moore is the reason I recently purchased my third vehicle from Germain Toyota, a Pre-owned Toyota Camry. I also recommend the service center at Germain Toyota for all your car service needs. Keep up the good work Brian and if I need number four I will definitely give you a call. Germain thank you and your staff for a great car-buying experience! More

Mr. Stith went out of his way to get our Tundra. It was a factory build, to our specifications. Mr. Stith tracked to progress and kept us updated. His professionalism is exemplary. He and Mr. Jackson persona factory build, to our specifications. Mr. Stith tracked to progress and kept us updated. His professionalism is exemplary. He and Mr. Jackson personally handled the transaction when the truck arrived. It was a painless experience. I have purchased Toyota's from Mr. Germains dealership previously. They continue to be my dealership of choice. I would br remiss if I didn't mention Mr. Brent Thomas. Although this is a survey for a new vehicle sale, I must mention the service department. We have had our vehicles serviced by Germain for many years. Mr. Thomas always provides exemplary service. Germain Toyota should be everyone's "Dealer of Choice" for any Toyota need in the Columbus area. If possible, please convey this personally to Mr. Germain. More

Germain Toyota has done it, another satisfied customer. My wife picked out a new Toyota Rav4 4x4 while visiting our daughter in Columbus in early October. The sales rep. contacted us by phone and email giv My wife picked out a new Toyota Rav4 4x4 while visiting our daughter in Columbus in early October. The sales rep. contacted us by phone and email giving us the complete details of the sale. We live 150 miles away and Germain Toyota did more than anyone could ask of them. Mr. D'Lacy Stith is a true professional and made our experience Positive. The experience was so Positive that we returned in December to purchase a second new vehicle from D'Lacy. Our daughter is now in the process of obtaining a new vehicle from Germain Toyota which D'Lacy ordered and is scheduled to arrive mid January. Thank You D'Lacy, Kevin Malesick More

Greg did an outstanding job helping us get our new Rav-4. His customer service was top notch and he worked hard to make sure that we got the car that we wanted - which he found in Indiana. He was very friend His customer service was top notch and he worked hard to make sure that we got the car that we wanted - which he found in Indiana. He was very friendly and a pleasure to work with. His name is escaping me, but the financial manager also did a great job of explaining the lease process and also going over my credit report. Overall, great service and I will buy from Germain again. More

I found salesman Greg White to be friendly and knowledgeable, as well as punctual, while handling my new car purchase. My Prius was delivered within 2 1/2 hours of my stepping through the front d knowledgeable, as well as punctual, while handling my new car purchase. My Prius was delivered within 2 1/2 hours of my stepping through the front door on my initial visit. This time included trade-in "dealing" and financing arrangements! I was especially happy about this since my initial contact was via the internet and I didn't know what to expect. He also seemed to do a good job of "being on my side", even though I realize that, ultimately, he must represent the dealership in a way that assures their profitability. Kudos to Greg and Germain Toyota. More