Germain Toyota of Columbus

Norman is very helpful. I had a really good experience with my car purchase. Overall, the service and purchase is excellent! I recommend Germain Toyota to those who would like to purchase a vehicle, new o with my car purchase. Overall, the service and purchase is excellent! I recommend Germain Toyota to those who would like to purchase a vehicle, new or used. More

I had a great experience with Germain Toyota. My salesperson Nate was very helpful and knowledgeable. He knew about the car I wanted and helped me thru the purchase process. My finance visit also we salesperson Nate was very helpful and knowledgeable. He knew about the car I wanted and helped me thru the purchase process. My finance visit also went very smoothly. I was very satisfied with my Germain trip and am enjoying driving my new Toyota! I would recommend Germain and their great staff and will certainly make a return visit. More

I work alot of hours and dont have ton of timevto car shop. Jesse Wotruba made the whole experience very easy and i was able to get in and out of the dealership in under 45 minutes with my new Sienna. Gr shop. Jesse Wotruba made the whole experience very easy and i was able to get in and out of the dealership in under 45 minutes with my new Sienna. Great experience and ill definitely be back. More

OK it’s like this, I have tried several times to buy a car from Germain to no avail. So why would this time be any different? Well, it was different because Leo Treadway worked with me and got me a bett car from Germain to no avail. So why would this time be any different? Well, it was different because Leo Treadway worked with me and got me a better deal than the car service I was using. YES there was a little haggling and I thought it would be a wash, but to my surprise, I walked out with new Tundra. The next day I was back at the dealer because the truck was acting up with 68 miles. They gave me a loaner and couple hrs later, it was completed and they called and said all good, the computer needed an update. But they gave me the loaner no questions asked, not the typical, "Well lets see what we have, ooopps no loaner". NO it was you want a truck or car? Here is one right up front, let me know if you need it longer and out I went and they fill it up. The service was very polite and assured me that the truck was 100% and wouldn’t happen again. Would I buy from them again, YES. More

I received a recall notice on my 2000 Toyota Tundra. I received a recall notice on my 2000 Toyota Tundra. Previously, I had taken it to River Valley Toyota in Lancaster, thinking that it is sometimes ea I received a recall notice on my 2000 Toyota Tundra. Previously, I had taken it to River Valley Toyota in Lancaster, thinking that it is sometimes easier to work with smaller dealerships, I was WRONG! Last spring, River Valley Toyota had replaced one of the two straps on the gas tank and asked me to bring in back sometime when the other strap was in stock. I had mentioned to them that I had significant rust on my driveway and they dismissed it as, "just a common problem with the Tundra's during those years", and that there was nothing that could be done. I still haven't received the call to let me know that the other strap is in, a year later! My 18-year-old daughter has been driving the truck to college for the past several years. I have been worried about the amount of rust that continually would fall from the frame. I had purchased some cans of undercoating and sprayed the underneath this winter trying to prevent more damage. Several weeks ago, I received another recall requesting that I take the truck for further inspection to an authorized dealership. I decided to take it back to Germain, where I have purchased several Toyota's and have always been pleased with their service. I spoke with Jim McClaren, and he had one of his technicians, Ron, look it over. Jim and Ron could not have been friendlier or more helpful! They told me that there was SIGNIFICANT damage to the frame, which I assumed from the chunks of metal on my drive and rust stains. They told me that it was totally unsafe to drive and that they would provide me with a loaner car. They told me that the rust was so significant that they were afraid to put it up on the rack! I am very grateful to Jim and Ron for their help and honesty! Jim called me to come in to see the progress. Ron had the vehicle apart and was putting the pieces together back on the new frame. I also decided to replace some things that needed to be replaced and to basically have a new truck with only 200,000 miles. There was no pressure to replace anything, but I did ask them for their opinions. I would not hesitate to return to Germain for any work that needed to be done. I appreciate being treated like a valuable customer, and will definitely tell my friends and family! I also had Craig Ferguson, GM at Germain, speak to my students in high school about hiring quality individuals like Jim and Ron. Sincerely, Gary Barstow More

I purchased several cars from this dealership and the staff was very fast, courteous and informative. The facility was nice and roomy. I would recommend this dealership to anyone looking to buy a gently staff was very fast, courteous and informative. The facility was nice and roomy. I would recommend this dealership to anyone looking to buy a gently used vehicle. More