Germain Toyota of Columbus

We drove 3 hours from WV to look at a used vehicle. JoJo stayed on top of everything, calling us back when the price was reduced. When we got there, he was very helpful and got us to drive home in the car t stayed on top of everything, calling us back when the price was reduced. When we got there, he was very helpful and got us to drive home in the car that we loved. We worked with Tony in financing, and he was also very helpful ensuring that we got the best bang for our buck. More

Brian Scott got me an amazing deal on a very nice used 2005 Jeep Wrangler. I was surprised at how hassle free the whole transaction was. I purchased an extended warranty. And I am glad I did. Just a few w 2005 Jeep Wrangler. I was surprised at how hassle free the whole transaction was. I purchased an extended warranty. And I am glad I did. Just a few weeks after buying it, some of the shocks needed replacing. Germain Toyota replaced everything free of charge, no questions asked. They stand by their word. I definitely recommend buying from Germain Toyota. And be sure to ask for Brian Scott! More

I recently decided to purchase a pre-owned truck and I found what I thought would be a perfect fit for me. Although the truck seemed great, it was over 70 miles away from my home. I contacted Germain Toyo found what I thought would be a perfect fit for me. Although the truck seemed great, it was over 70 miles away from my home. I contacted Germain Toyota of Columbus and reached Greg. Greg provided a level of service that I had never experienced from a car dealer. He assisted me over phone and made sure that the long trip that I was going to make to check out the truck would not be a waste of my time. He was not pushy and addressed every concern that I had prior to purchase. When my wife and I arrived at the dealership to test drive the vehicle. Greg greeted us warmly and did not rush us at all. He allowed us time to thoroughly inspect the vehicle. After seeing that the vehicle was exactly as he described over the phone, and receiving such friendly service, my wife and I felt extremely confident in our decision to make a purchase. Throughout the purchase process, both Greg our salesperson and Greg the manager made sure that we had a good experience. We even had some good interactions with other team members while we were there. Based on my experience, I will be recommending friends and family from my home area of Wilmington,OH make the trip to Greg. The professionalism and friendliness of this dealer has won me over. More

Scoured the internet and ended up here. Boy am I glad. Brian was a consummate gentleman and held true on everything he told me he could and would do. The Corolla I purchased only came with one key, I mad Brian was a consummate gentleman and held true on everything he told me he could and would do. The Corolla I purchased only came with one key, I made a small comment about it and he said, "no problem, I can take care of that", same for some missing floor mats; he told me he'd find me some. On the day that I came in to have the extra key made he wasn't there. I asked about the floor mats Brian had said he was trying to find me. Come to find out, there were none to be had. He was at the time out buying some for me. About 5 minute after asking, Brian was walking in the door with my new floor mats. That to me was unparalleled service. This in addition to the friendliness, courteousness and professionalism of all the staff at Germain is the reason I will recommend them to everyone I know and will return the next time I'm in the market for another car. Great job! More

Mark Pastre was helpful, friendly, and knowledgeable. The service center in Texas that told me about the leaking tensioners scared me and also gave me a long list of other things my car needed. I didn't have service center in Texas that told me about the leaking tensioners scared me and also gave me a long list of other things my car needed. I didn't have time to get it fixed before I had to get on the road and I figured I'd call Toyota to check it out when I got to Colulmbus. I am so glad I got Mark on the phone when I called the dealership for service. He clearly explained the potential problems and various solutions depending on what the exact problem was over the phone. I got personal service from Mark when I arrived at the dealership, and a phone call from him when they determined the exact problem. The list of other potential service needed was short and reasonable--not at all like the service center in Texas. Mark got my total service done in less than 3 hours for under $400---which included several other items in addition to the leaking tensioner. Great experience with Mark and Germain Toyota! More

I gave this rating because I felt I was treated with great respect, Susan listened to my needs ,found the car in the condition I needed, and she and Tony were able to get the loan payment well within my great respect, Susan listened to my needs ,found the car in the condition I needed, and she and Tony were able to get the loan payment well within my price range. Overall experience is an a+ and I would definitely return to Germain Toyota for any future purchases. Well Done Germain. Big thanks to Susan Goodman And Tony More

Susan Goodman was so professional and friendly, and she put absolutely no pressure on us as we searched for the "right" car. She took the time to test drive the Camry XLE, and showed us the features betwe put absolutely no pressure on us as we searched for the "right" car. She took the time to test drive the Camry XLE, and showed us the features between that car and an Camry LE. She compared the value of each car for the features vs. the selling price, and it made our decision a no-brainer . We could not be more happy with the superior service Susan gave us, and will recommend her to our family and friends, and most importantly, will buy all of our future cars from her. Who knew that buying a car could be such a happy experience?! More

Leo was great to work with and I would recommend him. He was knowledgeable, friendly, and I felt comfortable working with him both in-person and on the phone. was knowledgeable, friendly, and I felt comfortable working with him both in-person and on the phone. More

I rate this dealership a five because my car purchasing experience was easy, fun, and very professional from the moment I walked in the door. experience was easy, fun, and very professional from the moment I walked in the door. More

We gave this dealership an excellent rating due to the excellent service that was provided. We found out about the dealership while searching for a highlander on kelly blue book. We called down and spok excellent service that was provided. We found out about the dealership while searching for a highlander on kelly blue book. We called down and spoke with Jo Jo about the 2007, however upon arrival we found a 2008 that fit our needs. Jo Jo was very helpful in not only answering any questions we had, but also in making sure we came out with a price we could afford. We want to thank Jo Jo and also Tony for making our visit to Columbus well worth while. Greg More