Germain Toyota of Columbus

Straight Up and Honest Norman was excellant to work with as was the rest of the staff, the car was cleaned and prepped as a new car should be along with a full tank of gas. Norman was excellant to work with as was the rest of the staff, the car was cleaned and prepped as a new car should be along with a full tank of gas. More

Made a Deal on Last Day of Month - wouldn't honor. Made a Deal on Last Day of Month assuring it will continue to 8/4 as they were extremely busy - 11 customers in the showroom on last day. Next day on Made a Deal on Last Day of Month assuring it will continue to 8/4 as they were extremely busy - 11 customers in the showroom on last day. Next day on break, day after no calls returned and wouldn't honor commitment saying that pricing was only was last day. Would be good if these dealerships recognize time and burden of the consumer and do things trustworthy. How can one trust them when the step in their location when they show such traits before. Representative Josh Wolfe, Direct Sales Team extremely professional with limited powers to act. More

Great Experience I had a great experience buying a used vehicle at Germain Toyota. Marlin was very friendly and worked with me to get the car that I wanted for a reas I had a great experience buying a used vehicle at Germain Toyota. Marlin was very friendly and worked with me to get the car that I wanted for a reasonable price. Shawn was great to work with as well. He was very straightforward and clearly explained everything that I needed to know. I will definitely recommend Germain to my friends and family! More

Smoothest automobile purchase I ever made I was in the market to buy a pre-owned certified RAV4 and Germain of Toyota had just what I was looking for on the lot. Mike Rankin came out to help m I was in the market to buy a pre-owned certified RAV4 and Germain of Toyota had just what I was looking for on the lot. Mike Rankin came out to help me and I took it for a test drive. They appraised my old Jeep Cherokee and we sat down to work out the details. Mike was great and everything went well. The RAV4 was listed at $18,877 but when he presented the final price the RAV4 was priced at $17,500. So with the trade in and taxes and dealer fees the final price was right at $18,000. The jeep was old and I had only paid $1000 for it when I bought it so the $1000 trade I got for it worked just fine. Mike made sure that I drove the vehicle home that day even though I had forgot my check book and we couldn't run that amount on my debit card. I came back the next day to pay the remainder. More

Friendly and Helpful Amanda and Tony were a great team in helping us find our new car. I wanted a Highlander which I found out is a very popular SUV. Tony worked diligentl Amanda and Tony were a great team in helping us find our new car. I wanted a Highlander which I found out is a very popular SUV. Tony worked diligently on finding the car that I wanted. And most importantly a price that beat all others. Tony was very helpful in every way and even helped me set up my Bluetooth. Amanda took the time to deliver the car to our house. My husband and I are glad we made the trip to Germain Toyota. Now, I'm driving a beautiful car and loving every minute. More

Great dealership and great Buying experience My husband and I had the most pleasurable car buying experience ever! Aaron Lieb is a professional who really cares about his customers and he makes My husband and I had the most pleasurable car buying experience ever! Aaron Lieb is a professional who really cares about his customers and he makes sure that they get their 'dream come true' sedan. He went 'above and beyond' for my husband and myself. We are seniors and very particular, and we got our 2014 Toyota Avalon Touring, thanks to Aaron! We got it at "the best price possible'. with the navigation and all the extras we wanted. . He even delivered our Avalon to our home, personally! (We live 150 miles away). Professional, honest, sincere and caring. We are recommending Germain Toyota in Columbus, and Aaron, to all our friends and family!! From the bottom of my heart, I thank him..so does Mike. Loving our Avalon! :) Carrie & Mike More

Customer Friendly Dealership Went shopping for a car because our car start acting up. Met D'Lacy Stith who introduced us to Jason Gregory, very professional gentlemen I must say Went shopping for a car because our car start acting up. Met D'Lacy Stith who introduced us to Jason Gregory, very professional gentlemen I must say. Mr. Gregory immediately ascertained what we were seeking and went right to work. He patiently worked with us until we, my wife and I, finally agreed on a car we both liked. He guided us and assisted us greatly but was not pushy just for a sale. He then worked on executing the sale which went without a hitch. We, especially me, were very impressed. Finally, but not least, Shawn Duoe worked with us to perfectly seal the deal. Great job guys!!!!!!!!! More

Replacing my 13-year old van Our salesperson David B. did a great job of patiently taking us through the features of the replacement Chrysler van. He worked diligently on our beha Our salesperson David B. did a great job of patiently taking us through the features of the replacement Chrysler van. He worked diligently on our behalf to get the price we needed and terms that worked. David helped us by exhibiting a caring and kind demeanor that made having to replace my older (loved) vehicle less painful. The business manager Shawn D. was gracious and thoughtful. He explained everything we needed to know and answered all the questions we had in plain English so that our understanding was clear. He and his staff ensured that we came away knowing we purchased a great vehicle at a reasonable price from people who care about customer satisfaction! More

New Siennna I purchased a new Sienna from Germain over the weekend and they could not have made the experience easier. I used an internet lead to contact them an I purchased a new Sienna from Germain over the weekend and they could not have made the experience easier. I used an internet lead to contact them and via phone and text closed the deal. Greg was awesome to deal with and had everything ready by the time I arrived, They gave me a great trade offer. The F&I process was smooth and painless. Shawn was honest and helpful. I would gladly return. More

Germain Toyota of Columbus Thanks for the great service Marlin. We had an extremely pleasant experience buying our first Toyota. The financing process was a little slower than I Thanks for the great service Marlin. We had an extremely pleasant experience buying our first Toyota. The financing process was a little slower than I had hoped and that was the only thing that kept me from a full on 5 star rating. More