Germain Toyota of Columbus

Great experience This was a very painless and even enjoyable process. Shawn Duboe went above and beyond in helping us. I would recommend others to this dealership just This was a very painless and even enjoyable process. Shawn Duboe went above and beyond in helping us. I would recommend others to this dealership just because of how Shawn Duboe made the experience. More

Exception Service. A++++ Hello, I purchased a 2014 Tundra from your outstanding dealership, the customer service and sales person Chris Davis was exceptionally skilled to prov Hello, I purchased a 2014 Tundra from your outstanding dealership, the customer service and sales person Chris Davis was exceptionally skilled to provide me with all possible information regarding the vehicles I had in mind. Every question asked by me was answered in such knowledgeable detail, Chris Davis is very proficient and an expert at sales. Chris scheduled all my appointments and made certain that my truck was perfect. If I could as a favor to me, please acknowledge Chris for his exceptional work, this is a compliment that he deserves. I will definitely contact Chris Davis for my next vehicle purchase. A++++ Best regards, Steve Schultz More

Years of Loyalty Rewarded My latest vehicle acquisition is the seventh vehicle that I have purchased from Germain Toyota. Their outstanding customer service and hassle free tr My latest vehicle acquisition is the seventh vehicle that I have purchased from Germain Toyota. Their outstanding customer service and hassle free transactions keep bringing me back. This is the second vehicle I have bought from Adam Castin. His efforts to make the deal go smoothly are greatly appreciated, and I would not hesitate to buy from him again or recommend him to friends and family. More

Assistant Service Manager Exceptional Customer Service This review is regarding Assistant Service Manager, Teresa Wilson. Ms. Wilson, in my opinion is a highly skilled customer service manager consistentl This review is regarding Assistant Service Manager, Teresa Wilson. Ms. Wilson, in my opinion is a highly skilled customer service manager consistently greeting me in a warm and courteous manner with that special smile in her voice attitude! I will not accept another service manager to assist me whenever I have a regular or urgent service requirement for my two Toyota vehicles. On an extremely busy week, she will find an opening for me without putting me off for an extended period as was done there by another service manager recently. I am a retired naval officer and business franchisee knowing that Teresa is an exception to the norm and if I were still in business would consider offering her a position on my management team! Keep her happy as she will guarantee your company repeat customer visits!! More

Great service Went to Germain to take a look at a car I had seen online. It ended up being the perfect fit so I bought it. The associates I worked with were very he Went to Germain to take a look at a car I had seen online. It ended up being the perfect fit so I bought it. The associates I worked with were very helpful and super nice. More

Went to look, ended up buying My wife and I were looking for something a bit better on fuel than our 4Runner had. We looked at a 2014 Prius and Austin cut us a deal we couldn't re My wife and I were looking for something a bit better on fuel than our 4Runner had. We looked at a 2014 Prius and Austin cut us a deal we couldn't refuse. We were hesitant, and Austin let us take the home overnight to let us sleep on it. We came in the next day and sealed the deal. Couldn't have asked for a better experience. More

Car Buying does not have to be bad! I don't know too many people who like to car shop and especially a woman, but from the minute I walked in Brian greeted me and treated me as an averag I don't know too many people who like to car shop and especially a woman, but from the minute I walked in Brian greeted me and treated me as an average person looking for a car and I felt he listened to how he could meet my needs and not a quota. I never felt pressure. He was knowledgeable about the car I was looking to buy and I felt he truly had my best interest at heart. My experience was better than expected. I would not hesitate to refer him business for anyone looking to buy. More

New 4Runner We recently purchased a 2015 4runner from Germain Toyota and we were more than happy with our experience. We worked with Kyle Musselman and he was v We recently purchased a 2015 4runner from Germain Toyota and we were more than happy with our experience. We worked with Kyle Musselman and he was very informed, patient and helpful. The manager, D'Lacy Stith, that worked with us was very helpful with expediting the process as well. Todd Shook always makes sure the service on my car is done correctly and quickly. This is the 11th Toyota we have purchased at Germain Toyota and I highly recommend them for a new car or for service. They are friendly, respectful and competent in both areas. More

Exceptional Experience and Service! Our experience at Germain Toyota was beyond excellent and our best new car purchasing experience to date! My wife and I worked with Aaron Lieb who was Our experience at Germain Toyota was beyond excellent and our best new car purchasing experience to date! My wife and I worked with Aaron Lieb who was very patient, knowledgeable and worked with us to find the vehicle that best fit our needs. He did a thorough job of walking us through the process from start to finish making it a pleasurable and seamless transaction. James Matheny, Sales Manager, went above and beyond to assist in staying within our budget. We could not be happier about the friendly service, knowledge and overall experience Aaron and James provided! There is no doubt that we will be returning to Germain Toyota for future purchases! More

Great Experience I was very pleased with my experience at Germain Toyota working with Brian Scott. He was friendly, patient, and helpful in fulfilling my request for I was very pleased with my experience at Germain Toyota working with Brian Scott. He was friendly, patient, and helpful in fulfilling my request for a certified used vehicle. I appreciated his honesty, and he was pleasant to work with during negotiation. It was a great buying experience with Mr. Scott and I would recommend him again. More