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Germain Toyota of Columbus
Columbus, OH
2,765 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,765 reviews
January 06, 2015
I'm Going Places!! What a way to celebrate the New Year! i am pleased I decided on Germain Toyota of Columbus to purchase my fourth Toyota. The 2015 Camry XSE is awesom What a way to celebrate the New Year! i am pleased I decided on Germain Toyota of Columbus to purchase my fourth Toyota. The 2015 Camry XSE is awesome but the customer service I received was PHENOMENAL! It was freezing cold outside yet Marlin Black took the time to answer every question (trust me I had a million of them too )as well as showed me every new feature imaginable talking as if the temperature outside wasn't an issue. I'm looking forward to having the referrals from my teacher colleagues being able to experience exactly what we teach our students-customer service speaks volumes! Thank you Mr. Black. More
by Debby1975@aol.com
January 03, 2015
Used car purchase from Germain Toyota I recently purchased a used vehicle from Germain. This is the second care purchased from this dealership. My most recent experience was wonderful, e I recently purchased a used vehicle from Germain. This is the second care purchased from this dealership. My most recent experience was wonderful, especially because of my interactions with Mr. Marlin Black. From our initial conversation to completion of the sale, Mr. Black was very friendly, knowledgeable, and demonstrated genuine interest in helping me find the right car. There was never any pressure to purchase a particular vehicle. He also provided exceptional follow-up, continuing his high quality services even after the sale. Overall, this purchase has been a very positive experience. A. James More
by arjmd
January 03, 2015
Best car buying experience! I am one of those people that is loyal to people/business. Have always gone to Ricart and have always felt pressured to buy the car they push on you. I am one of those people that is loyal to people/business. Have always gone to Ricart and have always felt pressured to buy the car they push on you. I am known among my family to always get a new car every 2 years and of course was feeling that itch for something different. A few months ago my husband came to this dealership. I decided I would give it a try and have to say I loved it! My salesperson Omar Jackson was the best ever! He made sure I got exactly what I wanted. I never felt rushed or obligated in anyway to make a decision. Thank you Omar! I LOVE my new Corrolla! More
by egarza5266
Employees Worked With
Omar Jackson
January 02, 2015
Nothing Happens By Chance My experience was very good from the initial contact through the completion of the deal. My salespeson, Brian Scott Rocked!!! He was personable, atte My experience was very good from the initial contact through the completion of the deal. My salespeson, Brian Scott Rocked!!! He was personable, attentive, and extremely helpful. He listened to my credit dilemma and my concerns regarding my need to purchase a dependable vehicle that would accommodate my family size and budget. He let me test drive a couple of vehicles and allowed me to make my decision without any pressure. This experience was followed by an outstanding encounter with Shawn Duboe, Business Manager who further handled my transaction with genuine care. I consider this experience to be one truly directed by God - a truly positive life changing event. This business transaction that turned into a lifelong relationship. I won't consider doing business with any other dealership! More
by Believer7
Employees Worked With
Brian Scott
January 02, 2015
Always enjoy dealing with Germain Toyota This was the Third Car we have bought From Germain. Never disappointed, staff did every thing they could to help us. Did not feel pressured to buy. This was the Third Car we have bought From Germain. Never disappointed, staff did every thing they could to help us. Did not feel pressured to buy. Will recommend others to visit Germain Toyota for their auto needs. More
by keller
Employees Worked With
Robert McClurkin
December 31, 2014
Silver Lining I was purchasing a new vehicle not under the best conditions. My 2005 Corolla was just totaled in an auto accident. I spent two weeks researching an I was purchasing a new vehicle not under the best conditions. My 2005 Corolla was just totaled in an auto accident. I spent two weeks researching and shopping around the area I live Dayton/Cincinnati and was unable to find what I was looking for. Other dealerships are to impersonal/fake and do not offer quality used vehicles. I expanded my search to Columbus and it was well worth the near two hour drive. I did not need to look any further. A stressful unexpected purchase was turned around immediately. Tony Shaw and the other staff we came in contact with were wonderful. It turned from a business transaction to just old friends sitting around talking. Any issues concerns I had were immediately addressed and resolved. I would never consider shopping any where else. I feel like a permanent part of the Germain family. More
by Chancisco
December 31, 2014
excellent, excellent, excellent!!!! Searching for a new truck. Dealt with 3 different dealers and Germain Toyota was by far the best. Outstanding customer service. I drove 2 hours to ge Searching for a new truck. Dealt with 3 different dealers and Germain Toyota was by far the best. Outstanding customer service. I drove 2 hours to get there, but would do it again in a heartbeat. I will buy my next vehicle from them, no doubt. Thanks Tony shaw and Germain Toyota!!! More
by mfannon23
December 30, 2014
Patient, understanding and helpful From the beginning they made my experience a pleasant one. I had recently bought a car at another dealer (experience was not pleasant, too pressured a From the beginning they made my experience a pleasant one. I had recently bought a car at another dealer (experience was not pleasant, too pressured and felt rushed to buy a car which i did and afterwards found that i overpaid for the car by $2000 and 3 months later i was then in an accident and totaled my car. Dealing with that had me up against a wall and I really wasnt looking forward to car dealing again. But from the start Marlin and Leo made the experience a pleasant one and they helped me find a car that was within my means and even helped to get a couple of things fixed on it that I found wrong with it after I bought it. if I hear of any of anyone needing a vehicle I will definitely give them your names and send them to Germain Toyota of Columbus for their car buying needs. They definitely made this process better than my last one. Thanks so much. Everyone I came in contact were very nice. More
by Mars
December 29, 2014
All Military stay away! During a busy time of year, I felt pushed to make appointments that I was unable to make. I wrote an email.to inform Aaron that I was unable to make During a busy time of year, I felt pushed to make appointments that I was unable to make. I wrote an email.to inform Aaron that I was unable to make it. I was finally able to make time to come in to make a purchase. This was a big mistake! Aaron was very rude and a useless car salesman! Let me start with the useless part, I wrote it explaining that I was already pre-approved for a loan from USAA and Navy Fed. My wife was pregnant and we were looking to purchase right away, so I wanted to talk price through email to avoid any extra xx. Well he tells me he has a great price on 2 vehicles. Then when I get there one was sold, and the other was the sticker price on the vehicle. So when I try to talk him down on the price since there was no difference on my quote. He looks at me like I'm crazy that I would want the best price for my family and I. Completely useless, I could of spoken to a wall and looked at your lot online to get the same price. So now the rude part. When I get there my family and I were about an hour past what time he wanted us there but this isn't a interview and it is the holidays (show me 1 family who isn't busy). After talking to my wife and him about the price we came to a price which I expected a counter offer like any where else. But instead I was told that I'm out of my mind, and since I missed 2 appointments and was late to this one that this was the set price or we don't have a deal. Aaron wasted my time was rude and I wouldnt but a brand new car from him for $.01. I have made it clear to my veteran co-workers and anyone I speak to to stay away from this dealership. Thanks for nothing! Buyers Toyota was awsome, after this long waste of time (Aaron) I left and made an awsome deal with Buyers! More
by StevenM19
December 24, 2014
MY CAR BUYING EXPERIENCE WAS EXCELLENT THE LAST TWO CARS I PURCHASED CHASED MY WHIOLE OUTLOOK. OMAR JACKSON AND THE STAFF AT GERMAIN MADE THE EXPERIENCE SIMPLE AND EASY. I DIDN'T HAVE TO THE LAST TWO CARS I PURCHASED CHASED MY WHIOLE OUTLOOK. OMAR JACKSON AND THE STAFF AT GERMAIN MADE THE EXPERIENCE SIMPLE AND EASY. I DIDN'T HAVE TO STAY AT THE DEALERSHIP ALL DAY TO BUY MY CAR. THE PAPERWORK WAS PREPARED AND OMAR WENT OUT OF HIS WAY TO MAKE ME ONE HAPPY TOYOTA CUSTOMER. #TOYOTACUSTOMERFORLIFE# More
by Treece
Employees Worked With
Omar Jackson
