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Germain Toyota of Columbus

Columbus, OH

4.6
2,765 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,766 reviews

March 20, 2015

Awesome! I originally went to Toyota to meet with David in order to purchase a certified used van. David recently sold my son a Toyota Camry. He was so kind to More

by connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, David Backherms, Bill Adkins
Mar 23, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive sales experience with Omar and our team here at Germain Toyota of Columbus. We are so excited that Omar was able to assist you in making what you thought was impossible a reality. Never say never. Glad you enjoyed ringing the cow bell, there is something special about that. Best Regards, Rich Newsome General Manager

March 19, 2015

GREAT! Got my car for a good deal without being pressured Brian Scott worked with me and got my payments under 200 dollars the best dealership to go too. More

by Kyron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Mar 23, 2015 -

Germain Toyota of Columbus responded

We greatly appreciate your business and your kind words regarding your experience with Brian. Please let us know if there is anything further we can assist you with. All the best, Rich Newsome General Manager

March 15, 2015

Awesome experience!! Brian Scott was a pleasure to do business with, in fact the entire staff there seemed to genuinly like there job and everyone we came in contact with More

by josh17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert McClurkin, Brian Scott
Mar 16, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive sales experience. Here at Germain Toyota our team works hard to provide a quality experience and we all look forward to building a lasting relationship. All the best, Rich Newsome General Manager

February 27, 2015

Great Experience!! I picked out a 2012 Toyota Rav 4 online, and had to drive 2 1/2 hours to pick it up. Everyone I dealt with was excellent! They were understanding, More

by mzsuziq64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Adkins
Mar 02, 2015 -

Germain Toyota of Columbus responded

We greatly appreciate your kind words and your business. All of us here look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

February 27, 2015

A great buying experience! I was very pleased with the service and expertise of the salesmen and the business manager. Shawn helped me get money back on the car I traded in by h More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your experience. Here at Germain Toyota we keep the best interest of our customer's at heart and do what we can to assist them in every aspect of the process. Best Regards, Rich Newsome General Manager

February 26, 2015

awesome dealership Greg Neutering was my sales associate and I was very impressed with the service. He listened to my needs made it easy to process, over all the best ex More

by Token
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience. We look forward to continuing to provide you with quality service. Best Regards, Rich Newsome General Manager

February 26, 2015

VIP SERVICE & TREATMENT This is my SECOND time purchasing a vehicle with Germain Toyota! I kept my business cards from the first purchase for my Sales Associate Brian Scott More

by mrspenn12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McClurkin, Robert McClurkin, Brian Scott
Feb 26, 2015 -

Germain Toyota of Columbus responded

We greatly appreciate you sharing your positive sales experience along with your continued loyalty to Germain, Brian and Robert. As always our team is here to assist you with anything you may need. All the best, Rich Newsome General Manager

February 26, 2015

Best customer service ever!!! Best service by far!!! I had been looking for my dream car for over 2 months, I couldn't find any dealership that would actually work with me. These p More

by Paulallen58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 26, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive sales experience. We are thrilled we were able to assist you in finding the right car to meet your needs. Best Regards, Rich Newsome General Manager

February 25, 2015

Leo Treadway DOES IT AGAIN!! In August, 2014, our 4-Runner lease was up and we really hadn't been able to decide what to do, especially considering we had high miles, drove it a l More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing you positive experience with Leo. Your kind words are truly appreciated as is your business. We look forward to working with you again when you are ready for your next vehicle. Best Regards, Rich Newsome General Manager

February 25, 2015

No Hassle and Great Customer Service Brian was wonderful to work with! He was professional, didn't hassle us, and got us exactly what we wanted with the right price!! Thank You Brian I wi More

by jerryjess99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 26, 2015 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with us here at Germain Toyota of Columbus. Best Regards, Rich Newsome General Manager

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