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Germain Toyota of Columbus
Columbus, OH
2,765 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,765 reviews
October 22, 2015
Enjoyable experience Our experience at Germain Toyota was awesome. Dre was a pleasure to work with, We felt as if we had known him for years. He went the extra mile to Our experience at Germain Toyota was awesome. Dre was a pleasure to work with, We felt as if we had known him for years. He went the extra mile to make things perfect for us, I would definitely buy another car from him. More
by dontab77
October 01, 2015
Great experience- BMon I worked with salesperson Luci Green at Germain Toyota and will definitely do business with her again in the future with other vehicles for my family. I worked with salesperson Luci Green at Germain Toyota and will definitely do business with her again in the future with other vehicles for my family. She worked very hard and went well beyond the call of duty and was not only diligent and professional, she was friendly and honest as well. I am very much old school with how I deal with things and appreciate people that are upfront, honest, and genuinely helpful because they care about doing a good job and right by their customers. At no point did I feel pressured into purchasing a vehicle that was priced above my means nor did I feel harassed or annoyed like I did with some "persistent" individuals at other dealerships that bombarded me with calls and generalized-mass emails. I didn't buy something the first day I went to the dealership, but when they had the vehicle I was looking for, I went straight to Luci Green, and she got a deal together that was done quickly and well within my budgetary means. I was treated fairly and with respect by Luci Green and the other employees of Germain Toyota and will definitely do business there again. More
by BMon876
Employees Worked With
September 27, 2015
Service Shaun got my vehicle in quickly and all the work was performed in a timely manner. He was always very polite and informative throughout the process Shaun got my vehicle in quickly and all the work was performed in a timely manner. He was always very polite and informative throughout the process More
by Toyota
September 27, 2015
Shaun Cumstom Provided excellent customer service. Shaun Cumston provided the best customer service that I have ever received. I would highly recommend Shaun and this Dealership to anyone. Shaun took e Shaun Cumston provided the best customer service that I have ever received. I would highly recommend Shaun and this Dealership to anyone. Shaun took excellent care of me and my car. More
by steve1234
September 27, 2015
Prius Owner On September 18, I was driving from Cincinnati through Columbus and my maintenance light came on in my 2014 Prius. I called Germain and was told to st On September 18, I was driving from Cincinnati through Columbus and my maintenance light came on in my 2014 Prius. I called Germain and was told to stop in. Shaun Cumston took me right in, solved the issue and had me back on the road. All without an appointment. More
by Priusguy
September 27, 2015
Awesome experience Luci Green, was such a pleasant person to deal with, very knowledgable of the product. Listened very well to match me with my 2016 Camry. Karen T Luci Green, was such a pleasant person to deal with, very knowledgable of the product. Listened very well to match me with my 2016 Camry. Karen T More
by Judy3578
September 26, 2015
Service on my Toyota Very friendly and helpful service! Handled my issues in a timely manner and he explained what they were doing very thoroughly. I felt like he cared ab Very friendly and helpful service! Handled my issues in a timely manner and he explained what they were doing very thoroughly. I felt like he cared about my issues. I will definitely recommend this shop. More
by Tiffany 35
September 22, 2015
Service work I recently took my 2014 Camry into Germain Toyota on Scarborough Blvd. and was so pleased with the efficiency, cleanliness and thoroughness of the w I recently took my 2014 Camry into Germain Toyota on Scarborough Blvd. and was so pleased with the efficiency, cleanliness and thoroughness of the work. More
by sheri
Employees Worked With
Mark Pastre
September 19, 2015
great experience Set out to find the best options for me regarding purchase or lease. Omar made my experience so easy and answered all my questions and removed any dou Set out to find the best options for me regarding purchase or lease. Omar made my experience so easy and answered all my questions and removed any doubts I had in getting my 2016 Camry. LOVE IT! Thanks Omar and Germaine for the great experience. More
by Shearl
Employees Worked With
Omar Jackson
September 12, 2015
LUCI GREEN IS AMAZING i WOULD LIKE TO SAY THAT MY FAMILY HAS BEEN BUYING CARS FROM LUCI FOR MANY YEARS. SHE IS AMAZING. SHE ALWAYS LOOKS OUT FOR HER CUSTOMERS. SHE WILL GO i WOULD LIKE TO SAY THAT MY FAMILY HAS BEEN BUYING CARS FROM LUCI FOR MANY YEARS. SHE IS AMAZING. SHE ALWAYS LOOKS OUT FOR HER CUSTOMERS. SHE WILL GO OUT OF HER WAY TO MAKE HER CUSTOMERS HAPPY WITH THEIR PURCHASE. SHE ALSO CALLS TO THANK US FOR OUR BUSINESS AND ASKS IF WE NEED ANYTHING. ITS NICE TO HAVE A SOMEONE WHO CARES FOR THE PEOPLE. ALSO WANT TO GIVE A SHOUT OUT TO TONY TURNER. HE WAS VERY PLEASANT AND HELP ME WITH ALL MY QUESTIONS AND MADE THE PAPERWORK EASY AND FUN. ALSO WANT TO THANK THE SALESMAN WHO HELPED REMOVE MY STICKER OFF MY WINDSHIELD. I DONT KNOW HIS NAME BUT HIM DOING THAT JUST SHOWS THAT TOYOTA IS THERE TO HELP THE CUSTOMERS THANKS LISA B More
by LISA B
