Germain Toyota of Columbus

Veronica Azzalina Hello my name is Rodney Waddle and Veronica has sold us two cars this year 2105 a 2015Honda and a 2016 Toyota corolla. Veronica dedication to her job Hello my name is Rodney Waddle and Veronica has sold us two cars this year 2105 a 2015Honda and a 2016 Toyota corolla. Veronica dedication to her job and her customer service is unparalleled. Veronica is the best! More

Great experience Kyle walked us through the process from start to finish with great care. Felt very comfortable with him as our salesperson. Will buy our next Toyota f Kyle walked us through the process from start to finish with great care. Felt very comfortable with him as our salesperson. Will buy our next Toyota from him for sure. More

Amazing Experience My family has been purchasing vehicles from Kyle for over 5 years. We love and support his work. Great experience every time! We will not visit anothe My family has been purchasing vehicles from Kyle for over 5 years. We love and support his work. Great experience every time! We will not visit another salesperson as long as he is selling cars. More

used sales Veronica Azzalina Just want to say that Veronica was so amazing to work with, went out of her way to do all she could to help me get what I wanted. Thanks Veronica!! Just want to say that Veronica was so amazing to work with, went out of her way to do all she could to help me get what I wanted. Thanks Veronica!! Deb Scholz More

Positive buying experience at Dealership. Veronica did a nice job of covering the vehicle and purchase procedure. She was friendly & very easy to work with. She answered all questions. Tyler Veronica did a nice job of covering the vehicle and purchase procedure. She was friendly & very easy to work with. She answered all questions. Tyler explained & handled the finance & purchase. Every thing was smooth/trouble free. I would definitely purchase another auto from Germain/Veronica should the need arise. More

Great Experience I was very interested in a Rav4, but didn't think I would be able to get into one because I had several months left on my current lease (a Nissan). I I was very interested in a Rav4, but didn't think I would be able to get into one because I had several months left on my current lease (a Nissan). I worked with Kyle Musselman and he not only was able to get me into a Rav4 but was able to get me into an upgraded model which I absolutely love. Kyle was very informative and not pushy at all. He wanted to make sure I was very happy with my vehicle. I love the atmosphere at Germain. Even when I bring my vehicle in for maintenance, the service people are so nice and get you in and out in such a timely manner. My family will definitely return to Germain Toyota for any new purchases, and will enjoy working with Kyle again. More

Superior Customer Service Zach Fitzwater exemplifies professionalism and the kind of customer service representative that any dealership would want on their staff. After readin Zach Fitzwater exemplifies professionalism and the kind of customer service representative that any dealership would want on their staff. After reading his resume and background, it's no wonder he is dedicated and committed to whatever he does. I am most grateful to Zach and the service personnel at Germain Toyota for getting me back on the road in little over an hour after I arrived. I was fortunate to be within a few miles of the dealership when my 2007 4Runner experienced a transmission issue while traveling Rte. 70E back to Western Pa. When I called the service dept. Zach answered and said "As soon as you can get here, we'll do what we can for you." Zach and the staff members were most accommodating in welcoming me into the dealership and keeping me updated with their findings. I was treated like my vehicle came from their dealership and the cost was more than reasonable for the services rendered. Thank You! Rob V. from Pa. More

An excellent experience Omar was so easy to work with! After going through a bait and switch at another dealer I was leery and frustrated with the process. I explained to Oma Omar was so easy to work with! After going through a bait and switch at another dealer I was leery and frustrated with the process. I explained to Omar what I did and did not want. He said he would hold the vehicle until I could get there. It was there as promised and I drove home with it that day. Everyone at dealership was polite, professional and respectful in a way seen to rarely these days. Love my car! Thanks to all of you a bid kudos on your dealership culture. More

Professional and Personable Adam Castin sent me an e-mail regarding trading in my 2014 Toyota Camry. I have often ignored those type of emails not knowing I was eligible to do s Adam Castin sent me an e-mail regarding trading in my 2014 Toyota Camry. I have often ignored those type of emails not knowing I was eligible to do so because I lease my vehicle. Adam made the transaction nice and easy and I was able to leave Germain in over an hour with a 2016 Toyota Camry. I appreciate all of his good work. More

Repeat Customer This is my second purchase from Germain Toyota and my second positive experience with them. I was extremely happy with my 2012 Corolla (apart from th This is my second purchase from Germain Toyota and my second positive experience with them. I was extremely happy with my 2012 Corolla (apart from the fact that I wanted the cool touch screen and back up camera). I got an email from Adam on their sales team telling me that they could offer me a new car with $0 down and no increase in my payments. My first thought was "yea right, I've heard that from other dealers before." Adam came through though - without any hassle I got a 2016 Corolla S plus, $0 down, no increase in payments. They were true to their advertisement! Throughout the process, Adam was efficient and awesome to work with. Kip on the paperwork/financing side was very thorough in his explanation about the extra warranties and services offered. He was also very efficient. Overall, I had very little down time from start to finish. I have previous experience with the service department (maintenance only, I've never had an issue with my car) and again they've always been fantastic. I will continue to be a loyal customer. More