Germain Toyota of Columbus

Tom is the most knowledgeable salesperson I've worked with We worked with Tom Lombardo and after visiting 2 other Toyota and 1 Honda dealership in the area he was by far the best salesperson we worked with. He We worked with Tom Lombardo and after visiting 2 other Toyota and 1 Honda dealership in the area he was by far the best salesperson we worked with. He was extremely knowledgable about the car and went through all of the features in a systematic way. Even with this being our 3rd time seeing the car, he showed us many features no other salesperson had shown us. Also, he was able to clearly tell us the differences between the models without having to refer to the computer. I would highly recommend working with Tom when buying a vehicle (I would even say that it is worth driving a little bit further to work with him over some of the other Toyota dealers in the area) More

First time leasing a car I leased my first car ever and I had the best experience I could have asked for. Josh and Lucas were great with helping to work with my budget and eve I leased my first car ever and I had the best experience I could have asked for. Josh and Lucas were great with helping to work with my budget and everything I wanted for a car. There was no pressure or anything. I drove off with my brand new car that I could afford and I felt comfortable the whole time dealing with them. Check them out! More

Wonderful Experience/Excellent Customer Service! I have purchased several cars from Germain Toyota, however, I have never had such a wonderful experience as when working with Omar Jackson. Omar tr I have purchased several cars from Germain Toyota, however, I have never had such a wonderful experience as when working with Omar Jackson. Omar truly made my experience pleasant; he was nice, friendly and professional. In addition, he was PATIENT! He answered "ALL" of my questions and I had lots of them. I really appreciate that! I have referred all of my friends and family to Omar and Germain Toyota. Thanks Omar! Donna B./2017 New Toyota Camry More

Complicated made easy I contacted Germain Toyota randomly looking for a highlander. I was fortunate enough to have Tom Lombardo answer my call. I honeslty have never de I contacted Germain Toyota randomly looking for a highlander. I was fortunate enough to have Tom Lombardo answer my call. I honeslty have never dealt with a car salesman that was more vested in making sure that his customers got a deal they could afford and walked away feeling good about their experience Tom was so easy to work with and went more than the extra mile with every thing we needed. We had a very complicated situation with hail damage to our vehicle and a bad lease deal. Yet somehow the folks at Germain made it all work. We were so pleased with our expereince that we went back five days later and bought anothher car and because we live two hours away germain had it delivered for us. I can honeslty say this has been the best car buying experience that i have had and we will be stopping first to see Tom at Germain when the time comes again. More

Service is great for the most part. Always go here. I always go here for express service to my Toyota and I've never been disappointment. The technicians are amazing and really know what they are doing I always go here for express service to my Toyota and I've never been disappointment. The technicians are amazing and really know what they are doing. Some of the newer service advisers haven't been on par with Germain employees of the past but I don't they'll last long. The person I dealt with on my last visit was a little unfriendly and a bit of a know-it-all. Luckily another adviser stepped in to help and handled everything from there. I'll always come back to Germain because the service they provide is outstanding in the end. More

BEST SALES EXPERIENCE This was the 2nd vehicle I have purchased from this dealership. Omar made my first leasing experience the best. However this experience was by far TOP This was the 2nd vehicle I have purchased from this dealership. Omar made my first leasing experience the best. However this experience was by far TOPS my first experience of leasing my car. Omar is very friendly and professional when it came to me purchasing my new car. He always goes above and beyond to make sure that I am a satisfied customer. I will always send my family and friends to Omar to purchase a vehicle. Thank you again Omar for your GREAT SERVICE. More

Good Dealer Experience Germain Toyota, and my salesman, Kenny Adelaja, were a pleasure to work with. The price negotiation process, ,however, took over a week - a little lon Germain Toyota, and my salesman, Kenny Adelaja, were a pleasure to work with. The price negotiation process, ,however, took over a week - a little long in my opinion. The new car delivery went smooth. I'm happy with my purchase after one day. More

Purchased 2nd used car. They're great to work with Juan listened to what we wanted and showed us cars until I found the one I LOVED. My husband asked some hard questions, and when Juan didn't know the Juan listened to what we wanted and showed us cars until I found the one I LOVED. My husband asked some hard questions, and when Juan didn't know the answer, he went and got it. (He didn't try to b.s his way through it). He was professional, respectful, and really nice to work with. He did a great job. Robert worked with us to finalize the deal. There was no pressure, and in short order, he allowed for some negotiating on the final price, and we were happy all around. We worked w/Tyler on the financing. Again, professional, respectful, knowledgeable, answered questions (yea - hubby had questions for him too!). He got us a great rate on the loan. Thank you all. FABULOUS from start to finish... By the way, They have also serviced my 1st Toyota, so can say positive things about Customer Service, Parts, and the Service Department as well. More

I had a great experience buying a used car I purchased a pre-owned Camry. Charles Caldwell was extremely nice. He went above and beyond to answer all my questions. Charles is worthy of my car I purchased a pre-owned Camry. Charles Caldwell was extremely nice. He went above and beyond to answer all my questions. Charles is worthy of my car buying needs. He made this car buying experience excellent and memorable. More