Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,766 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,766 reviews
November 04, 2016
Great Parts Supplier Always on the ball getting my parts orders completed and checking them for accuracy. always upbeat and helpful when I call in to check on ETA's or to Always on the ball getting my parts orders completed and checking them for accuracy. always upbeat and helpful when I call in to check on ETA's or to figure out parts problems. More
by Kumler Parts
Employees Worked With
Jake Reynolds
November 02, 2016
Went in for service and left with new car I went in to get my oil changed at close to the end of my lease and was asked if I was going to buy or turn in my car. I said I wasn't sure. The servi I went in to get my oil changed at close to the end of my lease and was asked if I was going to buy or turn in my car. I said I wasn't sure. The service man asked me if I had time, that I may want to see if any special options were available since I was just about to go over on my allotted miles. To make a long story short: I drove home in a new car for the same monthly payment. I'm very pleased. More
by Tony A
October 31, 2016
Purchase and Installation of Part Denise Mitchell provided me with excellent customer service. My service was completed in a timely manner. I would definitely recommend Denise and Denise Mitchell provided me with excellent customer service. My service was completed in a timely manner. I would definitely recommend Denise and the dealership to my friends and family. B. Delano More
by happy customer
Employees Worked With
Denise Mitchell
October 18, 2016
100% Satisfied I have been making business with Germain Toyota of Columbus since 2006, leasing and buying. Yesterday was my first experience with Kyle Musselman a I have been making business with Germain Toyota of Columbus since 2006, leasing and buying. Yesterday was my first experience with Kyle Musselman and I can say that he is an exceptional salesman and great person. Thanks to him, I left the dealer shop happier than I thought. Mateo Eustaquio More
by Mateo Eustaquio
Employees Worked With
Tony Turner, Kyle Musselman
October 09, 2016
Kenny was Honest and Great to work with My husband and I really liked the fact that Kenny showed us around the lot. He helped us look at all models of Toyota Rav4. I loved that we were able My husband and I really liked the fact that Kenny showed us around the lot. He helped us look at all models of Toyota Rav4. I loved that we were able to test drive the car home and see how it felt. The process was smooth and he even helped me set up my Bluetooth and GPS. Luse was great too at helping us with the financing. Thank you for my new car😊 More
by Rebecca Nowell
Employees Worked With
Kenny Adelaja, Luke Eastwood
October 04, 2016
"Makes a hard job easy" A large selection of the Rav 4's made choosing much easier. Beautiful and clean dealership Very impressed with Tom Lombardo"s knowledge of the Rav4 A large selection of the Rav 4's made choosing much easier. Beautiful and clean dealership Very impressed with Tom Lombardo"s knowledge of the Rav4 features. Very helpful with all the paperwork and answered all my questions. So easy to work with. Also thanks to Tony Turner who was helpful with the financing. More
by Carol C
Employees Worked With
September 30, 2016
Kyle Musselman is an exceptional salesman! The car buying experience at Germain Toyota was a fast, easy and a fun experience! Kyle Musselman was very friendly and knowledgeable. He was honest a The car buying experience at Germain Toyota was a fast, easy and a fun experience! Kyle Musselman was very friendly and knowledgeable. He was honest and went out of his way to help us. Kyle really pulled through for us. He is an exceptional salesman and I would recommend him and the dealership to my family and friends. Outstanding service! More
by buyer0000
Employees Worked With
Kyle Musselman
September 28, 2016
Very Pleasant Buying Experience! I dread car purchases but this experience with Jason Gregory and Tony Turner really turned round my buying experience! I never felt pressured and my q I dread car purchases but this experience with Jason Gregory and Tony Turner really turned round my buying experience! I never felt pressured and my questions were answered with knowledge and courtesy. I would very much recommend this team. Thank you! More
by blackk
Employees Worked With
Jason Gregory, Tony Turner
September 28, 2016
Easy to deal with. Bryan Scott greeted us and made it easy to purchase my Mazda 5. My wife went back a month or so later and bought a car as well. Very easy. Bryan Scott greeted us and made it easy to purchase my Mazda 5. My wife went back a month or so later and bought a car as well. Very easy. More
by Bryan Hairston
Employees Worked With
Robert McClurkin, Brian Scott
September 26, 2016
Awesome! I went in looking for a vehicle for my daughter. Kyle helped get us into a brand new car! Made our experience very pleasurable and we will definitely I went in looking for a vehicle for my daughter. Kyle helped get us into a brand new car! Made our experience very pleasurable and we will definitely be back for our next purchase! Not only does he do his job well, but he cares about the people he is helping. Highly recommend this dealership and individual!! More
by Tiffany
Employees Worked With
Tony Turner, Kyle Musselman, Denise Mitchell
