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Germain Toyota of Columbus
Columbus, OH
2,766 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,766 reviews
April 10, 2017
Mark Pastre - Above and Beyond the Call of Duty - Excellent I have been a a loyal Germain Toyota customer for 30 years. Years back I tried service at another dealer because it is closer to home. Very disappoi I have been a a loyal Germain Toyota customer for 30 years. Years back I tried service at another dealer because it is closer to home. Very disappointed with that dealer. I met Mark this fall 2016 and he had the necessary work done to my Rav4 in timely manner, pointed out recalls and fixed those as well. He went to bat for me to facilitate other work being done on my Rav4. Mark is knowledgeable and provides excellent service and is a good guy as well. Germain hit a home run bringing Mark onboard. I will go nowhere else for service. More
by Mark G.
Employees Worked With
Mark Pastre
March 18, 2017
Purchase of 2017 RAV 4 I had the pleasure of having Tom Lombardo as my salesman when I was looking to purchase a new RAV 4! I never felt pressured and when he found the one I had the pleasure of having Tom Lombardo as my salesman when I was looking to purchase a new RAV 4! I never felt pressured and when he found the one I was looking for- color in particular - he was as excited to show it to me as I was to see it. I would recommend Tom to any of my friends or family who were looking to buy their next new car. He answered all my questions and since it was quite an upgrade for me from my current car - a 2001 RAV 4 he took the time to explain all the new gadgets and told me to make a list of anything I needed to go over and come back and he would do so. So kudos to Tom and thanks. More
by k.thomas228
Employees Worked With
March 16, 2017
Above and Beyond! Colleen went above and beyond to answer my questions, thoughts, and concerns for the Camry I am considering buying. She took the time to understand my Colleen went above and beyond to answer my questions, thoughts, and concerns for the Camry I am considering buying. She took the time to understand my wants, needs, and price points. She was well informed on the product, and took the time to help me understand the benefits of the vehicle. More
by gfelske32
Employees Worked With
Colleen Kofron
March 13, 2017
Daniel Clemons I called in looking for a truck and I got AJ Castin as my salesman. He asked all the necessary questions and took the time to find what I wanted in a I called in looking for a truck and I got AJ Castin as my salesman. He asked all the necessary questions and took the time to find what I wanted in a truck. They had exactly what I wanted and made my buying experience spectacular and quick! If you need a new car or truck I highly recommend AJ as a salesman and the whole Germain Company! More
by Daniel Clemons
March 13, 2017
Kylee is so helpful and always has a smile on her face! My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of. More
by Jenny
Employees Worked With
Kylee Gilmore
March 12, 2017
Professional and courteous If you are looking for a knowledgeable, professional and courteous sales person, Tom is the right choice! I really appreciate someone who takes the t If you are looking for a knowledgeable, professional and courteous sales person, Tom is the right choice! I really appreciate someone who takes the time to answer all of my questions without high pressured sales. Excellent experience! More
by Kaz1027
Employees Worked With
March 12, 2017
"Never felt pressured!" If you're looking for a new Toyota ask for Tom Lombardo! My family was looking for a new vehicle and we had the pleasure of meeting with Tom, he reall If you're looking for a new Toyota ask for Tom Lombardo! My family was looking for a new vehicle and we had the pleasure of meeting with Tom, he really took his time with showing us all the different features on the vehicle and he actually listened to what our needs were. We never felt pressured at anytime like at other dealers. I will always recommend Tom Lombardo to our friends and family when they are looking for thier next new car! More
by angie shields
Employees Worked With
March 09, 2017
Always extraordinarily great! My mom and I have been buying or leasing vehicles from here for 10 years. We wouldn't go any where else! We've worked with Adam since he started. He My mom and I have been buying or leasing vehicles from here for 10 years. We wouldn't go any where else! We've worked with Adam since he started. He is laid back,personable, knowledgeable and always gets to the bottom line. He is so helpful and always goes out of his way to help us with anything we need. He doesn't just stop at the sales department. We can't say enough! Kylee in the service department is just as awesome! More
by Jenny
March 09, 2017
Painless and Quick I knew what I wanted, Colleen quickly had it in stock with multiple trim options and was able to test drive and purchase my 2017 Rav4 all in 1 hour. I knew what I wanted, Colleen quickly had it in stock with multiple trim options and was able to test drive and purchase my 2017 Rav4 all in 1 hour. More
by ShaneJ
February 27, 2017
Not pushy and a nice experience Khalin was a great guy and easy to work with. My wife loves her van, he was not pushy and very friendly. He was also very patient and helpful and an Khalin was a great guy and easy to work with. My wife loves her van, he was not pushy and very friendly. He was also very patient and helpful and answered all my questions. More
by CotyW555
Employees Worked With
Khalin Moore
