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Germain Toyota of Columbus

Columbus, OH

4.6
2,765 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,765 reviews

May 25, 2017

New car purchase after service I took my 2010 Yaris in for routine service & while waiting I spoke to Austin Castin about the new 2017 Toyotas & discussed what I was looking for. More

by digisew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germain Toyota Service Team
May 26, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new Yaris. We are happy to know that AJ nd Demetrius provided you a positive and relaxed experience. Our team is dedicated to providing our guest the information they need to make and informed buying decision that is right for them. Thank you for sharing your experience. Best Regards, Rich Newsome General Manager

May 23, 2017

Bernard Ogbeide , excellent! Bernard was very professional. He was more than courteous. We liked that he listened to our wishes and was not "pushy". Love our Camry. The Ger More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benard Ogbeide
May 23, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new Camry and thank you for sharing your positive experience with Benard and Aimee. Best Regards, Rich Newsome General Manager

May 22, 2017

2017 Tundra Crewmax Limited I found the pickup I wanted at Germain Toyota and love my new Tundra. The people at Germain are friendly and responsive making my purchase experience More

by Flyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kimble, Benard Ogbeide, Luke Eastwood
May 22, 2017 -

Germain Toyota of Columbus responded

Congrats on your new Tundra. We know you will enjoy the road in your new Toyota. Thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

May 22, 2017

Very Satisfied With Service I was very satisfied with the Service I received from Kenny. He was very helpful every step of the way. He made the leasing experience very quick and More

by franchise9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
May 22, 2017 -

Germain Toyota of Columbus responded

Thank you for taking the time to let us know what an awesome job Kenny did. Best Regards, Rich Newsome General Manager

May 22, 2017

2017 Tacoma purchase Germain Toyota excels in customer service! The brand sells itself, but the staff there go the extra mile to ease the shopping and service experience. More

by Robert McKee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
May 22, 2017 -

Germain Toyota of Columbus responded

We appreciate your continued business and loyalty to Toyota and Germain. Your business and kind words are valued throughout our dealership. Best Regards, Rich Newsome General Manager

May 22, 2017

Excellent Experience Omar Jackson was great to work with. He made our car buying experience awesome by providing us with all available financing options in order for my wi More

by Penn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Jackson
May 23, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota and thank you for sharing your positive experience with Omar. We look forward to working with you next time you are in the market. Best Regards, Rich Newsome General Manager

May 22, 2017

Benard Ogbeide and Asher Puri Gets It Done! My experience began with a greeting at the door. Benard was professional, courteous, and had a great personality. My wife and I were supposed to be More

by Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benard Ogbeide
May 23, 2017 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. Our team is thrilled that you allowed us the opportunity to earn your business and provide you a quality experience. Best Regards, Rich Newsome General Manager

May 22, 2017

Quickest car-buying experience ever -- and I love my car! Just wanted to give a shout-out to the staff at Germain Toyota - if you want an experience where you can find folks actually listening to your questio More

by Jade575
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Administrative Office
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Davis, Norm Oribello, Luke Eastwood, Germain Toyota Service Team
May 23, 2017 -

Germain Toyota of Columbus responded

Thank you for taking the time out of your busy schedule to leave us these kind words about your experience. We all look forward to providing you a quality service throughout your ownership experience. Best Regards, Rich Newsome General Manager

May 21, 2017

Excellent purchase experience Germain Toyota's staff worked hard to make this lease possible. We were able to roll negative equity into my lease and still have a reasonable monthly More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Oribello
May 22, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota. We are thrilled Norm was able to put together the perfect deal. Best Regards, Rich Newsome General Manager

May 20, 2017

very happy My sales person Adam was so nice and helpful and little stress for me. I have been in for service and all your employees i spoke to have been amazing More

by cara4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i dont remember the names, Adam Castin
May 22, 2017 -

Germain Toyota of Columbus responded

Thank you for your business in both sales and service. Your kind words are truly appreciated. Best Regards, Rich Newsome General Manager

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