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Germain Toyota of Columbus

Columbus, OH

4.6
2,764 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,765 reviews

June 02, 2017

Jeffrey Wright "The Right Man" Jeff was very knowledgeable and patient with us as we looked at vehicles that we were interested in. He was very friendly and polite. I would recomme More

by Sloopy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
Jun 05, 2017 -

Germain Toyota of Columbus responded

We truly appreciate this kind 5-star review as well as your business. We all look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

June 02, 2017

Mr. Wright was incredible & very professional Mr. Wright made a consumer feel wanted and appreciated from the first minute I met him. He was very down to earth and displayed a plethora of professi More

by Jaltman08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Wright
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for sharing such kind words regarding your experience with Jeff. We are thrilled that he made your visit here a positive one. We hope you will visit us again. Best Regards, Rich Newsome General Manager

June 02, 2017

Good deal by Ashiq Germain toyota has been very helpful specially Ashiq who helped on the deal.. keep up good job i will recommend this dealer to my friends and relative More

by Debmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your thoughts regarding your visit. Best Regards, Rich Newsome General Manager

June 02, 2017

Best place to shop cars The staff at Germain on Scarborough are the best. They always remember me. Lucy really knows her cars. She is always honest when I ask for her opinion More

by MsPead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Rod Smith
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for your continued business. We will be sure to pass your kind words along to Luci. Best Regards, Rich Newsome General Manager

June 02, 2017

Very happy with my "new" used car. Jeff Wright and Joe Kelly were the best sales persons I have ever dealt with when buying a car. I never felt any pressure and they treated me great. More

by Bringa12pack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Wright
Jun 05, 2017 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind review. We will be sure to pass your kind words along to Joe and Jeff. Best Regards, Rich Newsome General Manager

May 31, 2017

Very happy with my new car!! I went to Germain Toyota really just on a whim, to check out prices. Bernard happened to be walking back to his desk and the Lady at the desk called More

by KellyJo1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benard Ogbeide
Jun 01, 2017 -

Germain Toyota of Columbus responded

Thank you for stopping in to check out our dealership and what we have to offer. We are thrilled that you were so pleased with your experience that you decided the time was right to purchase. We thank you for sharing your story and look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

May 27, 2017

Everyone was so friendly This was an awesome experience. Tom, our sales associate, was very thorough and responsive to our needs and questions. He effectively managed multiple More

by JoeC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Germain Toyota of Columbus responded

We appreciate your kind words regarding Tom and our team. We all look forward to our continued relationship. Best Regards, Rich Newsome General Manager

May 27, 2017

new car purchase I had talked with AJ Castin on the phone with the car and options I wanted. He asked if my husband and I could come in to discuss details of their lea More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new RAV4, we know you will enjoy the road in your new Toyota. We are thrilled that you returned to Germain for your recent automotive needs allowing AJ the opportunity to earn your business. Please do not hesitate to give AJ or any member of our team a call if there is anything further we may do for you. Best Regards, Rich Newsome General Manager

May 26, 2017

Very pleased! I had done my homework and knew I wanted a 2017 Prius v 4 wagon. Omar Jackson had a Prius 3 v wagon available for me to drive and skillfully showed me More

by swmckeown76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy in Finance, and the New Car Sales Manager, Omar Jackson, Luke Eastwood
May 30, 2017 -

Germain Toyota of Columbus responded

There is no better compliment than a referral. We appreciate both you being referred and referring a friend as well as you sharing your story. We know you will continue to love your new Toyota and look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

May 26, 2017

Love the dealership and employees. We have bought 5 vehicles from Germain. Treated great. The last 4 have been through the awesome Omar Jackson. He put us in two Rav4's and 2 Corolla. C More

by Ritatina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Luke Eastwood
May 30, 2017 -

Germain Toyota of Columbus responded

We truly appreciate the kind shout out for Omar. It is wonderful knowing that you have built a wonderful relationship with him and have a true trust and friendship.This is what our dealership is all about. Best Regards, Rich Newsome General Manager

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