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Germain Toyota of Columbus
Columbus, OH
2,764 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,764 reviews
June 03, 2017
Excellent experience again dealing with Luci I have been dealing with Luci for over 15 years. I tell her what I am looking for and she begins researching for me. Very knowledgeable and she really I have been dealing with Luci for over 15 years. I tell her what I am looking for and she begins researching for me. Very knowledgeable and she really listens. Always a positive experience. Purchased a 2016 Sienna with the options I wanted. Thanks again Luci. More
by Roger Simons
Employees Worked With
June 03, 2017
Sales Experience Jeff is one of the best highly recommended they found the vehicle I wanted and was easy to deal with. I shopped around and they gave me the best pric Jeff is one of the best highly recommended they found the vehicle I wanted and was easy to deal with. I shopped around and they gave me the best price. More
by Tundra
Employees Worked With
D'Lacy Stith, Brian Day, Jeffrey Wright, Dave Rona
June 03, 2017
Four time Toyota purchase! This was my 4th Toyota purchase. The team that worked with me provided outstanding customer service. In addition, they were attentive to my needs and This was my 4th Toyota purchase. The team that worked with me provided outstanding customer service. In addition, they were attentive to my needs and desires. I was well pleased with my February 2017 purchase and referred my neighbor to the sales rep Joe Kelly and they purchased a car from him. Thank you for your commitment and care to our family and friends! More
by James W
June 03, 2017
Warm Welcome. Thank you Jeff!!! Just wanted to say thank you for such a great car buying experience. Even though it was my daughter and not my wife and I that purchased. I'll never g Just wanted to say thank you for such a great car buying experience. Even though it was my daughter and not my wife and I that purchased. I'll never go anywhere else and recommend Germain Toyota to all my friends and family. In a business that has a bad reputation for taking advantage of the customer and manipulating numbers to their benefit. That was never the case. Jeff and his staff treated us like family from the walk in to the drive off! Forever greatful and appreciated. More
by BJ
June 02, 2017
AMAZING CUSTOMER SERVICE, KNOWS HIS PRODUCT ! Jeffrey, was so helpful in helping me with product details that I was lacking. Will use him for the next purchase of my new vehicle for sure ! Jeffrey, was so helpful in helping me with product details that I was lacking. Will use him for the next purchase of my new vehicle for sure ! More
by Steven Phillips
Employees Worked With
Jeffrey Wright
June 02, 2017
Jeff Wright is an All Star! Jeff Wright is an All Star in my book! My family has worked with him over the years purchasing vehicles and he always finds the best answer for us! Jeff Wright is an All Star in my book! My family has worked with him over the years purchasing vehicles and he always finds the best answer for us! He brings years of knowledge to the task and makes the whole process enjoyable. Work with Jeff on your next purchase! More
by Cathy
Employees Worked With
Jeffrey Wright
June 02, 2017
Jeff Wirght, Extremely Helpful and Patient Jeff was extremely helpful and patient. He answered all of our questions thoroughly and was patient while my wife and I were shopping. He offered plen Jeff was extremely helpful and patient. He answered all of our questions thoroughly and was patient while my wife and I were shopping. He offered plenty of relevant suggestions to meet our needs. Thank you to Jeff. More
by bstrayer
Employees Worked With
Joe Kelly, Jeffrey Wright
June 02, 2017
Thank You Jeff Wright! Jeff and his team were so helpful with mine and my wife's search to find our daughters first car. Although I know he's loyal to Toyota he showed me al Jeff and his team were so helpful with mine and my wife's search to find our daughters first car. Although I know he's loyal to Toyota he showed me almost every car on their lot (I bought a Toyota). Thanks Jeff, this is the first time in 20 years that I've bought a car and understood every single expenditure. I'll be back!! More
by Larryw
Employees Worked With
Jeffrey Wright
June 02, 2017
Brady Longsway Extremely Helpful and Patient. Brady was extremely helpful and patient to answer all my questions thoroughly. He offered me significant suggestions to help my vehicle buying experie Brady was extremely helpful and patient to answer all my questions thoroughly. He offered me significant suggestions to help my vehicle buying experience. The finance team was great too. More
by MikeN
Employees Worked With
Brady Longsway
June 02, 2017
Jeffrey Wright "The Right Man" Jeff was very knowledgeable and patient with us as we looked at vehicles that we were interested in. He was very friendly and polite. I would recomme Jeff was very knowledgeable and patient with us as we looked at vehicles that we were interested in. He was very friendly and polite. I would recommend others to pay him a visit. More
by Sloopy
Employees Worked With
Jeffrey Wright
