Back

Germain Toyota of Columbus

Columbus, OH

4.6
2,765 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

Directions

By Type

Showing 2,765 reviews

July 19, 2017

5000 mile service - New car - great experience Ms. Mitchell was very pleasant and found others to answer questions. A salesperson (sorry, but I cannot recall his name) was patient with me when I as More

by swmckeown76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Mitchell
Jul 20, 2017 -

Germain Toyota of Columbus responded

Thank you for taking the time to let us know about your recent visit to our dealership and the service you received. If there is anything else we may do for you, please do not hesitate to let us know. Best Regards, Rich Newsome General Manager

July 18, 2017

They work seemlessly As a past employee I realize how hard it is to make everything perfect, but Brian treated me well, and my Highlander was finished quicker than expecte More

by Pastproud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Michelle Kimble, Hope Liszt, Germain Toyota Service Team
Jul 19, 2017 -

Germain Toyota of Columbus responded

We truly appreciate your business and the kind words you shared about your service experience with our team. Best Regards, Rich Newsome General Manager

July 17, 2017

Germain knows how treat customers This was my third purchase from Germain Toyota. Obviously I'm very pleased with the cars I've purchased and the way Germain treats their customers. Th More

by Avalonhybridfanric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Nancy Wirick
Jul 18, 2017 -

Germain Toyota of Columbus responded

Thank you for your continued business and the kind words you shared about Omar. We too feel he's a class act, always looking out for our guests. Best Regards, Rich Newsome General Manager

July 16, 2017

Amanda Lobach is the best! Love her! She knew I wanted to Uber and she showed me ONE car. It was perfect for the job. She showed me how to hook up my Uber More

by Brian Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lobach
Jul 17, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new vehicle and Uber business. We appreciate you sharing how amazing Amanda was in assisting you with your purchase. Best of luck with your Uber business. Best Regards, Rich Newsome General Manager

July 14, 2017

Always treats you right I have been a loyal Toyota customer since 1988. I switched from a previous dealership to germain and have been extremely happy. I hooked up with Norm More

by truckgirl 64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norm Oribello
Jul 17, 2017 -

Germain Toyota of Columbus responded

We thank you for your near 30 years of loyalty to our dealership and we appreciate the kind words and recommendation of Norm. We know Norm has enjoyed working with you for the past several years and will continue to provide you a quality experience. Best Regards, Rich Newsome General Manager

July 12, 2017

Awesome Experience This was my first time dealing with Germaine Toyota. Andrew Frobel, really calmed all my concerns with my purchase. He answered all my questions, and More

by Corolla 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Frobel
Jul 12, 2017 -

Germain Toyota of Columbus responded

We truly appreciate your business and kind recommendation of Andrew. Our team is trained to listen to our guests and make suggestions based on the information we gather through our conversations. We are thrilled to know that you are loving your new Corolla and look forward to working with you again. Best Regards, Rich Newsome General Manager

July 12, 2017

purchase of a toyota prius prime I have been waiting for Toyota to come out with the prius prime so I could buy one, what I didn't know was you have to order one. It was my luck that More

by scott1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
Jul 13, 2017 -

Germain Toyota of Columbus responded

There is something to being at the "right place at the right time". We are so happy that we had exactly what you were looking for and were able to assist you with the purchase of a new Prius. Thank you for your business and we look forward to building a lasting relationship. Best Regards, Rich Newsome General Manager

July 11, 2017

My first experience purchasing a new car w/Germain I had no previous experience buying a car, but everyone at Germain was very helpful, especially Amanda Lobach. She helped me through the whole proce More

by thomas11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lobach
Jul 12, 2017 -

Germain Toyota of Columbus responded

Congratulations on buying your first car. We are honored you chose Germain Toyota and are happy to know that Amanda was a great help in finding the perfect vehicle. Best Regards, Rich Newsome General Manager

July 06, 2017

My purchase experience w/Germain Toyota After 4 1/2 hrs. at Germain Toyota last night, I have to say it was well worth the time. I scheduled my appointment w/Andrew Frobel and he was my pri More

by NewCarPurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Wright, Andrew Frobel
Jul 06, 2017 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota. We are pleased to know that Andrew and our team provided you a positive sales experience and we appreciate you sharing your thoughts about your visit. We know you will enjoy the road in your new Toyota and we look forward to continuing to provide you with quality service throughout your ownership. Best Regards, Rich Newsome General Manager

July 03, 2017

Awesome Joe Campbell took care of me. He was very friendly and helpful. He explained everything that was done in detail and answered all my questions. More

by Tamara0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Campbell , Germain Toyota Service Team
Jul 05, 2017 -

Germain Toyota of Columbus responded

We are happy to know that Joe provided you a positive service experience and appreciate you taking the time to share your experience with others. Best Regards, Rich Newsome General Manager

...
220
...