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Germain Toyota of Columbus
Columbus, OH
2,725 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,725 reviews
September 21, 2021
Made the process easy and customer focused! Ashiq was great, super fast with responses and provided exceptional overall service! great, super fast with responses and provided exceptional overall service! More
by Schultjw
September 16, 2021
Honestly speechless, the service is incredible and undeniably customer first treatment! Thank you Chaz for all your help I highly recommend the dealership ( Germain Toyota ) in particular Chaz! undeniably customer first treatment! Thank you Chaz for all your help I highly recommend the dealership ( Germain Toyota ) in particular Chaz! More
by Vonnie Johnson
Employees Worked With
September 08, 2021
A very knowledgeable group people. They have excellent pricing. It was an overall a great experience. I was happy they had my car in stock. No one tried to sell me anything I didn’t need. pricing. It was an overall a great experience. I was happy they had my car in stock. No one tried to sell me anything I didn’t need. More
by C.Floyd
September 07, 2021
Chaz was great in helping me get my new car. Made the process quick and easy and was helpful getting me exactly what I wanted out of a new car. I would highly recommend. process quick and easy and was helpful getting me exactly what I wanted out of a new car. I would highly recommend. More
by Alex
September 07, 2021
Where should I start, after not finding what I was looking for in 2 Toyota’s I decided to check out Germain Toyota. When I first went there the sales guy I met with was amazing and made everything eas looking for in 2 Toyota’s I decided to check out Germain Toyota. When I first went there the sales guy I met with was amazing and made everything easy. He explained everything and made sure I understood it. The salesmen ordered my car and I was as so excited to go get it today. I went there with my little ones and he was patient with us until I was done with him. Finally I met with the financial manager which his name was Tom. My little was crying and being a baby of course and Tom was annoyed to the point he ask me to ask my husband and kids to go wait in the car since he wasn’t needed. My husband was mad to the point he wanted us to leave. But just cause the salesmen was so amazing and took his time to help us I overlooked a lot. Lastly Tom was telling me about all this warranty that I was not sure I wanted and finally decided I didn’t want but he told me he already asked for the interior and exterior warranty to be done and it is already done so that meant I didn’t have a choice but to get it and to be honest and I just wanted to get my car and leave cause the vibe he was giving wasn’t welcoming and he was so annoyed. So my 1 star is for that reason. More
by D
September 04, 2021
The process was fast and easy. Not stressful at all. The staff was great!! Great car buying experience ! staff was great!! Great car buying experience ! More
by ericaskeaton72
September 04, 2021
I’ve had good experiences with Germain Toyota either through purchasing new or certified vehicles, and working with the service department, nothing negative. I appreciate them working with me. through purchasing new or certified vehicles, and working with the service department, nothing negative. I appreciate them working with me. More
by cmcc3642
September 03, 2021
This place got me into the car I wanted with the means I had. I was given Max amount per KBB for my trade in and was sold a car for KBB price. had. I was given Max amount per KBB for my trade in and was sold a car for KBB price. More
by autumnrane425
September 01, 2021
Chaz Chaldwell,.. Made my first car buying experiance totaly Awesome-&-Fantastic. Would definitely recommend anyone buying a car from him at Germain Toyota. Thank you. totaly Awesome-&-Fantastic. Would definitely recommend anyone buying a car from him at Germain Toyota. Thank you. More
by Kristy L French
September 01, 2021
Chaz was very knowledgeable and is a good salesmen. Heather the financial manager is great at what she does. I would highly recommend both. Great place to buy a vehicle. Heather the financial manager is great at what she does. I would highly recommend both. Great place to buy a vehicle. More
by Jaw_3175
