Germain Toyota of Columbus

I felt as if they cared about my satisfaction and strive to provide thr best service for me. to provide thr best service for me. More

Mahogany Nolen was so very helpful. She went beyond to make sure everything was right. She cares about people.l She went beyond to make sure everything was right. She cares about people.l More

My service representative, Carina Lozano, initially described the service process then kept me continually informed during the two hour process. described the service process then kept me continually informed during the two hour process. More

I like this location every one is nice. The service was good and the coupons I used were excellent. It helped me save lots of money on the oil change. I hope I get more coupons so I can sa The service was good and the coupons I used were excellent. It helped me save lots of money on the oil change. I hope I get more coupons so I can save money on other services at this location. More

Isaiah Smith found me a red Toyota Highlander that I was hoping for. He was excellent to work with and kept me informed of his progress during the two months process. I am so happy with my purchase and I th hoping for. He was excellent to work with and kept me informed of his progress during the two months process. I am so happy with my purchase and I thank Isaiah for all of his help. More

Karina Lozano was extremely helpful and quick to respond to all of my questions throughout the entire service process. 10/10 experience—I'll definitely be using Germain Service again and hope to work with K to all of my questions throughout the entire service process. 10/10 experience—I'll definitely be using Germain Service again and hope to work with Karina next time! More

I have purchased 5 vehicles from this dealership. Have had good service on my current car. Have a nice waiting area. Madison Rosenberger was very polite and saved me some monet. Thank you. Have had good service on my current car. Have a nice waiting area. Madison Rosenberger was very polite and saved me some monet. Thank you. More

bought a 2025 rav4 ale on 7/14. drove from Columbus,Oh to Scanton,Pa. under 1000 miles round trip. car pulled right entire trip. took it back and saleman, who was trying to be helpf drove from Columbus,Oh to Scanton,Pa. under 1000 miles round trip. car pulled right entire trip. took it back and saleman, who was trying to be helpful, spoke to "the boss." I was told too bad, normal wear and tear, I had 1350 miles on it. howerer, Mahogany Nolan, a service rep, who overheard the conversation said it wouldn't be a problem to get it aligned under warranty. so hooray to Mahogany and meh to the sales force More

I have always experienced great service here. This time Scott Guinn was particularly helpful in dealing with the issue I had with my car. This time Scott Guinn was particularly helpful in dealing with the issue I had with my car. More

I had my 2024 Tacoma serviced here and Scott Guinn was such a standout technician from the moment that he checked me in and reviewed my services to checkout. He was outstanding! I’ll try to always book my such a standout technician from the moment that he checked me in and reviewed my services to checkout. He was outstanding! I’ll try to always book my services with Scott Guinn! Thank you More