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Germain Toyota of Columbus

Columbus, OH

4.5
2,725 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,725 reviews

November 30, 2021

My experience at this dealership has always been amazing I never have anything bad to say! More

by Hockinghillxxxxchingpost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Dec 01, 2021 -

Germain Toyota of Columbus responded

Your continued business and kind words are greatly appreciated. We are pleased to know Kaleb took great care of you. Best Regards, D'Lacy Stith General Manager

November 27, 2021

Wow i really mean wow. I am 66 yrs old have dealt with lot's of buys in my life. I am here to tell you this was up there with the best experience all the way around. Luci my wonderful sales person & More

by cpricenotes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Delcid 10 stars & Luci
Nov 29, 2021 -

Germain Toyota of Columbus responded

Thank you for leaving Luci and Brian this positive review! We are pleased to know that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Best Regards, D'Lacy Stith General Manager

November 26, 2021

Very kinda people that care. Clean and respectful area of operations. Easy to talk to and question. More

by E.g.brechbill
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. We are happy to know that AJ took excellent care of you. Best Regards, D'Lacy Stith General Manager

November 22, 2021

Germain Toyota was very professional and created a positive experience for a first time car buyer. More

by jnriddle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Germain Toyota of Columbus responded

Thank you for allowing us the honor of assisting you with your first car purchase. We know Luci and our team enjoyed assisting you and we wish you many safe and pleasurable driving miles in your previously loved vehicle. Best Regards, D'Lacy Stith General Manager

November 20, 2021

My sales agent was Chaz,I couldn't have been more pleased,with his professionalism. I drove from Pittsburgh to get the car I wanted.I had bad credit and they made the deal work,to suit my needs.also More

by Ctmfisch77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Germain Toyota of Columbus responded

Thanks so much for taking the time to write us such a great review. We love to hear customer stories, and it sounds like you have a great one. Thank you for sharing. Best Regards, D'Lacy Stith General Manager

Nov 22, 2021 -

Ctmfisch77 responded

No problem,thank u

November 17, 2021

Very helpful and enjoyed working with kaleb. He knew everything we wanted and more. I recommend him to anyone More

by dava7182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Nov 18, 2021 -

Germain Toyota of Columbus responded

We are thrilled to know that Kaleb took great care of you and assisted you in finding the perfect vehicle to meet your needs. Best Regards, D'Lacy Stith General Manager

November 17, 2021

I want to say thanks to John woody and kaleb they are amazing at what they do and they will make sure you are happy and everything is right before you leave.. They will make sure you are Satisfied with t More

by Brittany Haycook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Nov 18, 2021 -

Germain Toyota of Columbus responded

Thank you for sharing your overall satisfaction with your recent car buying experience. We are happy to know that Kaleb and John provided you with a positive and pressure-free sales experience. We appreciate your business and kind recommendation. Best Regards, D'Lacy Stith General Manager

November 15, 2021

This guy was awesome, customer service was amazing. Also, his ideas and imputes where great as well! More

by Neptune248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray, Heather Romine
Nov 15, 2021 -

Neptune248 responded

And by guy, I mean kaleb murray

Nov 15, 2021 -

Germain Toyota of Columbus responded

Thank you for leaving Kaleb this positive review. Your business and kind words are greatly appreciated. Best Regards, D'Lacy Stith General Manager

November 15, 2021

I was in a tough spot. I called & Kaleb answered the phone. He was more than willing to help. Kaleb and John got me into a 2018 Certified Toyota Corolla SE that I love! I was thinking about Toyota, whic More

by mvlw10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Coby , Kaleb Murray
Nov 16, 2021 -

Germain Toyota of Columbus responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, D'Lacy Stith General Manager

November 13, 2021

Very happy with the service and professionalism of Kaleb and John woody. Got the exact car I wanted and very seamless process. Very satisfied customer. More

by Pdharris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray, Heather Romine
Nov 15, 2021 -

Germain Toyota of Columbus responded

Your complete satisfaction is our ultimate goal. We are happy to know that Kaleb and John found you the perfect vehicle to meet your needs. Please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

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