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Germain Toyota of Columbus
Columbus, OH
2,725 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,725 reviews
January 12, 2022
My sales agent was Chaz Caldwell. He was amazing at Germain. It was my first time ever getting a car on my own and he helped me quick and easy and worked with my credit to lay out my options! He had th Germain. It was my first time ever getting a car on my own and he helped me quick and easy and worked with my credit to lay out my options! He had the patience to make sure I was fully helped, a friendly caring attitude, and was passionate to make sure I was happy with my offer! The deal was great for my first time! I would recommend going to Chaz Caldwell! More
by Craz.quan
Employees Worked With
January 10, 2022
We had a good experience with Germain — most notably working with Chaz Caldwell. He was quick to respond to our online inquiry about a car and send additional photos. When we visited the dealership and working with Chaz Caldwell. He was quick to respond to our online inquiry about a car and send additional photos. When we visited the dealership and test drove that car and another—finding they weren’t quite what we wanted, he listened and recommended the car we ended up buying. Impressed with his attention to detail! More
by MarySzymko
Employees Worked With
December 30, 2021
Easy to find for folks like us fr another county.Clean Easy to find for folks like us fr another county. Clean and very friendly people working in and around. Easy to find for folks like us fr another county. Clean and very friendly people working in and around. More
by Sharon
December 29, 2021
This rating is really not for the entire dealership but for the salesperson we worked with, Luci Green. We did not end up purchasing a vehicle from Germain Toyota but I wanted to make sure that Luci got th for the salesperson we worked with, Luci Green. We did not end up purchasing a vehicle from Germain Toyota but I wanted to make sure that Luci got the recognition she deserves. We are out of state and from the outset, Luci was very responsive to our questions and concerns. She even went out of her way to make a special video of the vehicle we were interested in so we could see the condition up close to help make our decision. Luci was not pushy in any way, extremely professional, and very kind. If there's a chance of working with her again in the future we would welcome it! More
by Jeanna Ortiz
Employees Worked With
December 16, 2021
Luci Green was wonderful to work with. She is very customer oriented and made my buying experience very easy and pleasant! customer oriented and made my buying experience very easy and pleasant! More
by pryorj43147
Employees Worked With
December 14, 2021
Service was good, the detail was clean and efficient. The finance was good and easy. finance was good and easy. More
by ajbsquared12
December 10, 2021
My entire experience shopping with Quinton has been wonderful, easy, stress free, no hassle! He understood the assignment and got the job done!!! Thanks Quinton, your awesome!!! wonderful, easy, stress free, no hassle! He understood the assignment and got the job done!!! Thanks Quinton, your awesome!!! More
by Dezi
Employees Worked With
Brian Delcid, Quinton Stewart
December 09, 2021
They were helpful and friendly. I will definitely recommend Toyota to friends and family. Thanks you for your business. recommend Toyota to friends and family. Thanks you for your business. More
by claudnest
December 08, 2021
They had the car I was looking for and were able to work with me to fit it into my budget. The process was simple and Chaz and everyone else I talked to were very nice and helpful. I would definitely work w with me to fit it into my budget. The process was simple and Chaz and everyone else I talked to were very nice and helpful. I would definitely work with them again. More
by shiftywebdev
November 30, 2021
If I could rate more stars I would!!!My overall If I could rate more stars I would!!! My overall experience was great but the customer service received truly made the difference. Kaleb Murray made If I could rate more stars I would!!! My overall experience was great but the customer service received truly made the difference. Kaleb Murray made the car buying experience very easy and fast and kept me updated through the duration of the process. I will definitely be returning in the future for Kaleb’s help!! More
by Mykala Suggs
Employees Worked With
Kaleb Murray
