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Germain Toyota of Columbus

Columbus, OH

4.5
2,725 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,725 reviews

January 26, 2022

I went to Germain looking for a new truck, and had the pleasure of working with Kaleb. He was so friendly and welcoming, and was quick to find me options I loved & was so knowledgeable on his product. Bes More

by Rayfrasher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Thank you so much for your positive review and recommendation! We are overjoyed that Kaleb could be of assistance to you and ultimately get you into a vehicle that you love! We know you will enjoy your new ride, and we hope to serve you and your automotive needs again in the future! Best Regards, D'Lacy Stith General Manager

January 26, 2022

Dealership is in a good location and is clean. Plenty of inventory and had no problem test driving a Tacoma. More

by fdameian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Toyota. We hope you have a great day! Best Regards, D'Lacy Stith General Manager

January 26, 2022

I had a pleasant experience with sales person Kaleb. I had a pleasant experience with sales person Kaleb. All my questions were answered and was able to car shop without being feeling pressured. Woul More

by Shawnfrasher4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Shawn, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. Best Regards, D'Lacy Stith General Manager

January 26, 2022

Kaleb Murray was so helpful , didn’t have the car I was looking for but will be purchasing there. More

by Patti
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Thank you for leaving Kaleb this kind review. Our inventory is constantly changing and we are sure Kaleb will be able to assist you in finding the perfect fit. Best Regards, D'Lacy Stith General Manager

January 25, 2022

We had a great experience working with Chaz at Germain, I will definitely recommend him to family and friends who are looking to buy a car. Very good customer service. Keep up the good work Chaz! We love o More

by mjlevier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Germain Toyota of Columbus responded

Thanks! We're pleased to hear that Chaz was so helpful and attentive and worked with you to help you find a great new car that fits all of your needs and expectations. We appreciate your business and hope to work with you again in the future. Best Regards, D'Lacy Stith General Manager

January 24, 2022

I couldn't be happier, walked away with a new to me truck today and could not be happier! More

by jenny.bartlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Romine
Jan 24, 2022 -

Germain Toyota of Columbus responded

Thanks, Jenny! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Enjoy the road in your previously loved truck. Best Regards, D'Lacy Stith General Manager

Jan 24, 2022 -

jenny.bartlett responded

Love Love Love my New to Me Truck!! Gary (Salesman) and Tom (Financing) were both equally exceptional!

January 20, 2022

The least stressful car buying experience I’ve ever had in my life . I can’t say thank you enough !! More

by Armallory42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher, Kaleb Murray
Jan 21, 2022 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. Our goal is to ensure a positive stress-free buying experience for all our guests. We appreciate you sharing yours. Best Regards, D'Lacy Stith General Manager

January 19, 2022

Easiest and best experience I have ever had buying a car. Kaleb was very knowledgeable and helpful and financing was simple. I highly recommend you see Kaleb at Germain Toyota! More

by gavinsmckenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 21, 2022 -

Germain Toyota of Columbus responded

Thank you for sharing Kaleb's dedication to customer satisfaction and for the kind recommendation. Best Regards, D'Lacy Stith General Manager

January 17, 2022

I have been looking for this style of a car for a few yrs. Now when I first talked to Chaz he made me aware how clean the car was and man was he right.Chaz and I talked for about a week about this car an More

by CHEVY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Boone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

CHEVY responded

Nice and clean and friendly dealership,would definitely go back.Thx.

January 13, 2022

Battery on used car need replaced 2 days after they sold the vehicle. There was a major $1500 safety defect in the interior that they SHOULD have known about. It took over 45 days to get the financial pap More

by Crawford5958
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luci Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Romine
Jan 21, 2022 -

Germain Toyota of Columbus responded

Thank you for speaking with our Pre-Owned Manager Aimee and allowing her to make arrangements to address your concerns. Best Regards, D'Lacy Stith General Manager

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