Germain Toyota of Columbus

2019 Toyota Camry SE Purchase AJ Castin was friendly, informative and went above and beyond previous sales experiences I've had. He was also extremely patient with this senior buye AJ Castin was friendly, informative and went above and beyond previous sales experiences I've had. He was also extremely patient with this senior buyer! More

Ready to have the best car buying experience of your life? We were in a rush. We had just had a baby and my car blew an engine two weeks beforehand. Luci was wonderful. She was attentive and direct as well We were in a rush. We had just had a baby and my car blew an engine two weeks beforehand. Luci was wonderful. She was attentive and direct as well as easy going. She wasn't the least bit pushy. I had asked her to verify some things about safety features and she had no problem doing so over the phone (I drove about 94 miles to Germain.) When I arrived things were prepared and exactly as Luci and I discussed. We went on a short test drive to see the features and purchased the car all in the span of 3-4 hrs. Due to my haste and some heavy traffic, 1 of the safety features wasn't working correctly, and I discovered this on my drive home. I phoned Luci the next day and informed her of my discovery and she said to bring it in. I brought it to them in the middle of the next week and they had a tech look at the car and confirmed it wasn't functioning. I had already purchased the car so they could have told me to pound salt, but instead, they offered to have a different tech look at the car at a later date and assured me that this would be handled in the most painless way possible. Up to and including them guaranteeing my satisfaction. I brought the car back and received an extremely affordable rental :-D of an '18 Highlander XLE. I just received the call that the car is operational and ready to go all free of charge. I will be purchasing a used Highlander XLE later this year from Luci and the folks at Germain. Luci's manager was also a dream to work with but his name is escaping me. More

Amazing Long Distance Buying Experience I would recommend Germaine (specifically Jason) to anyone looking to purchase. I live 2 hours away and Jason made my purchase virtually seamless!! I would recommend Germaine (specifically Jason) to anyone looking to purchase. I live 2 hours away and Jason made my purchase virtually seamless!! Furthermore, Kaleb in finance went above and beyond to make sure my wife and I had a clear picture of our purchase and the best deal he could manage. Thanks for making this guy’s day!!! More

Used car purchase experience Appreciate the customer service provided by Jason at Germain Toyota. They answered all of our questions and provided us with great information. Ove Appreciate the customer service provided by Jason at Germain Toyota. They answered all of our questions and provided us with great information. Overall great experience More

Great Experience, very helpful and knowledgeable Very helpful and insightful, made the process quick and easy. Strongly recommended to anyone, working with AJ was a first class experience! Thrilled w Very helpful and insightful, made the process quick and easy. Strongly recommended to anyone, working with AJ was a first class experience! Thrilled with my new vehicle. More

Amazing The staff was extremely knowledgeable, polite and patient. They showed me multiple cars and explained each one thoroughly until I found the vehicle The staff was extremely knowledgeable, polite and patient. They showed me multiple cars and explained each one thoroughly until I found the vehicle I wanted. More

Satisfied Custoomer Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment. Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment. More

Car Purchase We were greeted not harassed; test drove and no hassle to purchase. Wonderful service throughout the full process. Thank you Jason for such wonderful We were greeted not harassed; test drove and no hassle to purchase. Wonderful service throughout the full process. Thank you Jason for such wonderful service. More

Top Notch Customer Service This was our 2nd time purchasing a vehicle from Germain Toyota and the customer service was top notch!! Our previous purchase was a Toyota Highlander This was our 2nd time purchasing a vehicle from Germain Toyota and the customer service was top notch!! Our previous purchase was a Toyota Highlander and it was the best vehicle we have ever owned...We purchased another Highlander and look forward to the same satisfaction in driving our new one!! From the first person we spoke with until the last one that reviewed everything about our new vehicle we couldn’t have asked for a better experience!! We will definitely be back!! More

Never In My Wildest Dreams! Never in my wildest dreams did I think buying a car would be this easy when it hasn't been before. Germain Toyota, thank you. Tanesha Dixon, you handl Never in my wildest dreams did I think buying a car would be this easy when it hasn't been before. Germain Toyota, thank you. Tanesha Dixon, you handle your business! All I had to do was come in and sign the papers. Having videos of the available cars make it so easy for people like me who are busy. So my advice to anyone who is shopping for a good used automobile ; Don't hesitate...go straight to Germain Toyota and ask to see Tanisha Dixon...She will get the job done right. Thank you Tanesha Dixon, I absolutely love my 2013 Toyota Camry! Judy A. Dyer More