Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,766 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,766 reviews
March 31, 2019
No Hassle Shopping with AJ and the staff at Germain Toyota was a great experience! There was absolutely no pressure to buy and they all worked deligently to get Shopping with AJ and the staff at Germain Toyota was a great experience! There was absolutely no pressure to buy and they all worked deligently to get me a vehicle within my budget. They were great in explaining the car buying experience and made sure I was set up in my new RAV 4!! Definitely recommend! More
by Shelwells
Employees Worked With
March 31, 2019
Total relaxation in buying used car. My experience in buying a used car guided by Luci Green was a reversal of all previous car buying times. The entire process was trouble and worry f My experience in buying a used car guided by Luci Green was a reversal of all previous car buying times. The entire process was trouble and worry free!!! She was tireless in showing me cars, answering my questions, and informing me of options. I can,t believe what a happy time it was compared to the agony of the haggling of the past I got a lot more car for less than expected and even promises for “lessons” in new technology. Oh, happy day !!! More
by Pepper’s friend
Employees Worked With
March 30, 2019
Great used car buying experience Luci Green was a great saleswoman. Very professional and courteous. We never felt pressured. I would absolutely buy another car from her. Thank you Lu Luci Green was a great saleswoman. Very professional and courteous. We never felt pressured. I would absolutely buy another car from her. Thank you Luci! More
by Redsox33
Employees Worked With
March 30, 2019
Exceptional is the new norm Austin was very patient and had our best interest at heart. We bought what we wanted at the price we felt comfortable paying. After several emails ( h Austin was very patient and had our best interest at heart. We bought what we wanted at the price we felt comfortable paying. After several emails ( he actually honored my request not to be called ), he was very pleasant to meet and work with. He patiently explained all the features and benefits of the Highlander. We will recommend him to everyone. More
by Neil
March 30, 2019
Great Experience I had a great experience from everyone I spoke with. Luci was my sales person and she was just great, not pushy at all and very sweet lady. I went in I had a great experience from everyone I spoke with. Luci was my sales person and she was just great, not pushy at all and very sweet lady. I went in knowing what I was looking for and no one pushed me around tring to get a sale from me. They even took my junk car off of my hands(I didnt know it was in as bad condition as it was). Just want to thank everyone that I worked with that day especially Luci and Kaleb(who did all the financial paper work). More
by mladrick
March 29, 2019
Open and honest AJ was very nice and friendly. I went to other dealerships first and almost every one of them the sales people couldn't get away from using their pho AJ was very nice and friendly. I went to other dealerships first and almost every one of them the sales people couldn't get away from using their phones. AJ came right to me when I walked in the door. I think he will do great in his chosen profession! Having been in sales for 40+ years I know how hard sales can be. AJ did a great job and I am very happy with his service even after I bought the car. More
by RAD
Employees Worked With
March 29, 2019
My first Toyota and loving it! Came to Germain Toyota hoping to purchase a new Camry! My Salesman was new, but with the help of Sales Manager John Woody I was able to get the price Came to Germain Toyota hoping to purchase a new Camry! My Salesman was new, but with the help of Sales Manager John Woody I was able to get the price I was comfortable with for my budget! More
by NO2
Verified CustomerMarch 29, 2019
Service Beware My Corolla had airbag recall and took back to dealership to be replaced. They changed the oil without telling me and then told me I needed to bring c My Corolla had airbag recall and took back to dealership to be replaced. They changed the oil without telling me and then told me I needed to bring car back as it had an oil leak and would need to bring back and leave for the day as front of engine would have to be removed and would take all day and major dollar repair. Has never had any oil leak and took to a local repair shop, and they told me the oil plug had been screwed all the way into the engine block creating the leak. They had to get a special oil plug (oversized) to stop the leak as threads had been stripped. Fix was $20 and Germain service department was looking to make thousands off of me. More
by TK
Employees Worked With
Chuck Hessel
March 28, 2019
2019 Prius Purchase AJ Castin was very helpful, well informed about the features of the vehicle I was interested and very good at following up on additional questions. AJ Castin was very helpful, well informed about the features of the vehicle I was interested and very good at following up on additional questions. More
by charlie
March 28, 2019
Aj is an awesome sales person Aj was great to work with 11/10 I will definitely buy more vehicles from him. I love my Toyota Corolla. Can’t wait to purchase another from him. Great Aj was great to work with 11/10 I will definitely buy more vehicles from him. I love my Toyota Corolla. Can’t wait to purchase another from him. Great experience. Humble personality. Over great person to work with. More
by Floyd
Employees Worked With
