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Germain Toyota of Columbus
Columbus, OH
2,766 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,766 reviews
April 19, 2019
Exactly what we were looking for We went into Germain on a whim hoping to find a good used truck for our son and Cody made it happen. We had a real pleasant experience with him and t We went into Germain on a whim hoping to find a good used truck for our son and Cody made it happen. We had a real pleasant experience with him and the team....found exactly what we were looking for and appreciated it....thx guys! More
by Meh
Employees Worked With
Kaleb Murray, Cody Close
April 19, 2019
Great experience This was my first time buying a car on my own and I went to Germain to look at a car I thought would be a good choice but was out of my price range. C This was my first time buying a car on my own and I went to Germain to look at a car I thought would be a good choice but was out of my price range. Cody greeted us soon after we got there, answered our questions, but also gave us time to look around on our own without looking over our shoulder the whole time. He helped search the inventory and narrow down the choices that best fit my needs. After leaving undecided, Cody kept in contact and continued to update me on my options until I found one that fit. It was a very smooth and easy buying process and I feel comfortable and happy with the deal we made. A very positive experience overall and I would recommend to anyone. More
by ChrisM18
Employees Worked With
Luke Eastwood, Cody Close
April 16, 2019
The best experience ever! This is my first time buying a new car 0 miles and my experience was honestly the best with Omar Jackson! He was so friendly and helpful with my proce This is my first time buying a new car 0 miles and my experience was honestly the best with Omar Jackson! He was so friendly and helpful with my process!! I’m so happy!!! More
by Qdejess
Employees Worked With
Omar Jackson
April 16, 2019
Best ever Omar is a stellar professional his knowledge of the product was very impressive and he made feel like was the only customer he had to deal with during Omar is a stellar professional his knowledge of the product was very impressive and he made feel like was the only customer he had to deal with during and after the sale I would recommend men him to any one More
by edward.jackson1
Employees Worked With
Omar Jackson
April 16, 2019
Overall a great experience AJ was fantastic. He went above and beyond to ensure everything went smoothly and even stayed after hours along with Kaleb to make sure everything was AJ was fantastic. He went above and beyond to ensure everything went smoothly and even stayed after hours along with Kaleb to make sure everything was good to go for me. I will be referring him to family and friends. More
by Ktaylor1812
April 15, 2019
Sales Service This is the second time we have leased with Germain Toyota. After our first experience, we made sure to contact Omar since we were so happy with his This is the second time we have leased with Germain Toyota. After our first experience, we made sure to contact Omar since we were so happy with his service the first time More
by bb1
Employees Worked With
Omar Jackson
April 05, 2019
Excellent first time car buying experience. This is the first time I have ever financed a car and Luci made the process smooth. I appreciate her patience with me and nice attitude. She was even This is the first time I have ever financed a car and Luci made the process smooth. I appreciate her patience with me and nice attitude. She was even nice enough to bring the car to my house to test drive it before I decided to buy it. I knew when I saw the toyota in person that I wanted it. It's perfect for me. After I signed the paper work I drove off the lot in the car. I would recommend Luci and Germain Toyota to anyone because of their wonderful service. Thank You Luci. More
by Rw887
April 04, 2019
Slow terrible service Its Not got customer service i have never had good experiences with them going to Toyota west now because i have run out of patience:( Its Not got customer service i have never had good experiences with them going to Toyota west now because i have run out of patience:( More
by MarilynK
Verified CustomerEmployees Worked With
Billy Blanton
April 02, 2019
Excellent sale service My name is Eric Smith I just purchased a vehicle from your dealership. My sales associate was Tanesha Dixon. She was excellent in her presentation an My name is Eric Smith I just purchased a vehicle from your dealership. My sales associate was Tanesha Dixon. She was excellent in her presentation and represented your company with a high standard of professionalism. Because of her sales technique I would refer anyone to your dealership. More
by 6171clif
Employees Worked With
Tanesha Dixon
April 01, 2019
World Class Experience This is my second car that I have bought from this dealership. Most people would say I hate the process of car buying, however AJ and Demetrius delive This is my second car that I have bought from this dealership. Most people would say I hate the process of car buying, however AJ and Demetrius delivered phenomenal customer service and completely reversed those dreadful thoughts. They both exceeded my expectations and I got the car I wanted. Thank you both for everything!!! I am so appreciative. More
by Corina
