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Germain Toyota of Columbus

Columbus, OH

4.6
2,766 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,766 reviews

May 01, 2019

Excellent service I wanted to take the time to thank Tanesha for making my experience at Germain Toyota wonderful! Tanesha was very professional and an outstanding lis More

by Thatdude247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
May 02, 2019 -

Germain Toyota of Columbus responded

We thank you for taking the time to leave Tanesha this awesome feedback about your visit. We know she enjoyed assisting you and we are fortunate to have her as a member of our team. Best Regards, Rich Newsome General Manager

April 29, 2019

Best Toyota Dealer I have bought 2 cars from them. Omar Jackson is an excellent salesman and did everything he could to get me into another car for my family. I would re More

by Klock313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson, Luke Eastwood
Apr 30, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your complete satisfaction with our team. We all look forward to our continued relationship. Best Regards, Rich Newsome General Manager

April 27, 2019

Awesome New Car Experience😃😃!! It was a great experience at Germain Toyota. Tom and everybody involved in my new car purchase made feel comfortable and at ease going through the More

by Mike388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis, Luke Eastwood
Apr 29, 2019 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of Tom and our team. Best Regards, Rich Newsome General Manager

April 26, 2019

Quick this guy is the best! Made sure all my needs were met and gave me plenty of options I would highly recommend him to anyone More

by Kvoss20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2019 -

Germain Toyota of Columbus responded

We truly appreciate your kind recommendation of Tom. Your complete satisfaction is our #1 priority. Best Regards, Rich Newsome General Manager

April 25, 2019

Nice and easy Had a great experience purchasing a car. Saleswoman Luci Green helped me and I couldn't have asked for more. As easy and painless as car buying can be More

by ScienceJock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Eastwood
Apr 26, 2019 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of Luci. We look forward to assisting you in the future. Best Regards, Rich Newsome General Manager

April 25, 2019

Used Car sales service Absolutely wonderful service from all staff I interacted with at Germain. I told my sales rep what I was looking for and she managed to pull it from a More

by Taylor Clarkson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
Apr 26, 2019 -

Germain Toyota of Columbus responded

Congratulations on your previously loved car. We are happy to know that Tanesha and our team took excellent care of you. Best Regards, Rich Newsome General Manager

April 23, 2019

All around great experience! From start to finish, I couldn’t ask for a better car buying experience. This is not our first time purchasing from AJ Castin at Germaine Toyota and More

by Kiyahunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Newsome, Kaleb Murray
Apr 24, 2019 -

Germain Toyota of Columbus responded

Congratulations on your new Camry. We thank you for sharing AJ's commitment to customer satisfaction. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

April 23, 2019

Toyota Tundra AJ is top notch! He is willing to listen to our needs and boundaries and make recommendations. Thoroughly happy with the courtesy, knowledge, he pos More

by Columbus guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Newsome
Apr 24, 2019 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of AJ. We know he enjoyed assisting you in finding the perfect Toyota and deal to meet your needs. Best Regards, Rich Newsome General Manager

April 22, 2019

Great Deal Great Business Omar Jackson was awesome was able to get me onto a very nice new car would recommend to anybody and will do business again in the future More

by KSealock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Apr 23, 2019 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with Omar. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

April 20, 2019

New car experience Omar was great! He was very knowledgeable and helpful! We purchased two cars from him this weekend and he made it a not so painful experience. More

by Jodymichele
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Apr 22, 2019 -

Germain Toyota of Columbus responded

We thank you for sharing your overall positive experience with Omar. Enjoy the road in your new cars. Best Regards, Rich Newsome General Manager

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