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Germain Toyota of Columbus

Columbus, OH

4.5
2,725 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,725 reviews

February 02, 2022

The staff at Germain Toyota of Colombus was so helpful. Especially Isabeau Mallast,she was efficient and very knowledgeable. I would recommend her and the buying center for auto selling needs.She then put More

by Janine Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Rogge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabeau Mallast
Feb 03, 2022 -

Germain Toyota of Columbus responded

We appreciate you taking the time to share your overall positive experience with our team. Creating 5-star experiences at every touchpoint is our goal here at Germain Toyota and we are happy to know you received the high level of service our team works hard to provide. Best Regards, D'Lacy Stith General Manager

February 02, 2022

Brooke Vatter was great when selling my used car. Wonderful communication, timely response, and quick payment turnaround. Would definitely work with her and the used cars division again. More

by Nick_marron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Vatter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Brooke. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, D'Lacy Stith General Manager

January 30, 2022

I really love their service, the waitre was very friendly and had so much patience with me for all the times he took showing me different cars, and was free to answering all my questions as this was More

by Jeebreel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Germain Toyota of Columbus responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Toyota. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, D'Lacy Stith General Manager

January 29, 2022

Came to germain toyota and ash found us what we been looking for! Very nice and helpful guy. Will definitely come back to him for our next vehicle. More

by TonyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
Jan 31, 2022 -

Germain Toyota of Columbus responded

We’re incredibly grateful Ash could help, and that you took the time to write us such a kind review. Hearing about your experience warms our hearts, and we wish you the absolute best. We’re always here if you need us. Best Regards, D'Lacy Stith General Manager

January 28, 2022

Great service with a smile, Kaleb was fantastic. He was personable, transparent, honest, and easy to work with. More

by thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 31, 2022 -

Germain Toyota of Columbus responded

We thank you for your business and for sharing just positive feedback about Kaleb. We are fortunate to have him on our team taking excellent care of our valued customers. Best Regards, D'Lacy Stith General Manager

January 27, 2022

Ashiq was awesome. Took care of us in a timely manner and was very responsive to calls and text messages More

by JGrund85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
Jan 28, 2022 -

Germain Toyota of Columbus responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Toyota. We hope you have a great day! Best Regards, D'Lacy Stith General Manager

January 26, 2022

Kaleb Murray is absolutely amazing, very professional and has made the experience amazing. Highly recommend to ask for him More

by Baru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Your business and kind recommendation mean so much to us all. Thank you. Best Regards, D'Lacy Stith General Manager

Jan 27, 2022 -

Baru responded

Thank you for responding

January 26, 2022

Kaleb Murray is the best sales person ever! Was very unsure of what I wanted but walked out confident with my purchase all thanks to him! If your looking for a car def check him out ! More

by Bri J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Thank you, Bri! We're happy to hear that you had a great experience with Kaleb and that he made you feel confident and well accommodated. We appreciate your business and look forward to working with you again in the future. Best Regards, D'Lacy Stith General Manager

January 26, 2022

Operating with Integrity! I definitely felt like I was dealing with someone who wasn’t just concerned about making a sale. More

by Aclaxton23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Your complete satisfaction is the focus of our team here at Germain Toyota. We are happy to know that Kaleb and our team were able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, D'Lacy Stith General Manager

January 26, 2022

I worked with Mr. Kaleb and enjoyed my experience! He got me exactly what I needed. It's nice to go to my neighborhood dealership and purchase what I want with no hassles. They cared enough about me. More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jan 27, 2022 -

Germain Toyota of Columbus responded

Thank you for leaving Kaleb this positive review! We are pleased to know that he took great care of you throughout your visit! If there is anything more that he or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Best Regards, D'Lacy Stith General Manager

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