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Germain Toyota of Columbus

Columbus, OH

4.6
2,768 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,768 reviews

June 27, 2019

Ty was friendly and informative. Just went in for a conversation about leasing/buying options and got the information I was looking for without feeling pressured to buy something I wa More

by Camryowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon, Tyrique Smalls
Jun 28, 2019 -

Germain Toyota of Columbus responded

Thank you for visiting. Please let us know if there is anything further we may assist with. Our team appreciates the opportunity to earn your business. Best Regards, Rich Newsome General Manager

June 26, 2019

Lasting good impression and great experience Ty went out of his way and helped me get all of the answers I was looking for while I was waiting on my car being serviced. He got me in contact with More

by Ambcree
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls
Jun 26, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and positive feedback. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

June 26, 2019

AJ was so awesome! Absolutely love my new car! Very thankful that I met AJ, he made the process and experience super easy! AJ is extremely knowledgeable and wants what i More

by B_ponto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Germain Toyota of Columbus responded

AJ and our entire team are focused on delivering a quality car buying experience ensuring our guest's complete satisfaction. We know you will continue to love your new Toyota and thank you for sharing such positive feedback. Best Regards, Rich Newsome General Manager

June 25, 2019

Great Service. Tanesha was great. Very patient and not pushy. Gave us the facts and she was willing to help us every way she could! She was very knowledgeable about More

by SportsMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jun 25, 2019 -

Germain Toyota of Columbus responded

We truly appreciate your business and thank you for leaving Tanesha this kind feedback about your visit. Tanesha is committed to delivering our guests the ultimate car buying experience. Best Regards, Rich Newsome General Manager

June 25, 2019

Excellent customer service The Service was Great Tyrique went above and beyond to answer questions we may have had. He was very knowledgeable about the car. He is truly a people More

by Emmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrique Smalls
Jun 26, 2019 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with Tyrique and Asher. We know you will enjoy the ownership of your new Toyota. Best Regards Rich Newsome General Manager

June 21, 2019

Fun and easy experience The showroom was clean and great. The salesman was also very nice person. He was friendly too. Buying car was easy at the Toyota showroom. More

by Parth9988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls
Jun 24, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and positive feedback. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

June 20, 2019

Review of sales consultant Tyrique Smalls was very nice and very efficient. Tyrique knew his job very well and did not really push anything on me. I did not have to wait too lo More

by Baby&Socks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls
Jun 24, 2019 -

Germain Toyota of Columbus responded

Your complete satisfaction is our #1 priority. We are happy to know you enjoyed working with Tyrique. Best Regards, Rich Newsome General Manager

June 19, 2019

Great experience overall! First time car buyer. Tanesha was very friendly and did an excellent job of guiding me through the paper work. Couldn’t be happier with my new truck a More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jun 19, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to let us know that Tanesha took excellent care of you. We know you will enjoy the ownership of your new truck and we all look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

June 17, 2019

Just what I wanted. The pics that were posted of the car were exactly spot on. I was skeptical and when I saw it in person I was in love. Cody was awesome and very knowl More

by Camaro girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Cody Close
Jun 18, 2019 -

Germain Toyota of Columbus responded

We thank you for making the trip to Columbus and allowing Cody and our team to provide you with a quality Germain experience. We look forward to assisting you in the future. Best Regards, Rich Newsome General Manager

June 17, 2019

AJ helped to make my entire experience perfect! I had been a customer at another dealership for 3 different leases, however they seemed never able to get me the exact color, features, or interiors t More

by Nicole829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Germain Toyota of Columbus responded

Your satisfaction is our team's #1 priority. We want our guests to be completely happy with their purchase and not settle. Enjoy the road in your dream car and please let us know if you need anything further. Best Regards, Rich Newsome General Manager

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