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Germain Toyota of Columbus

Columbus, OH

4.6
2,768 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,768 reviews

September 05, 2019

Excellent Ty made himself easily available from the very start and made sure to keep in touch. He followed through on all his promises and made sure I was happy More

by Balbinej423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Tyrique Smalls
Sep 06, 2019 -

Germain Toyota of Columbus responded

We are thrilled to know that you enjoyed working with Ty. He enjoys assisting our guests to find the perfect vehicle to meet their needs in a fun and relaxing environment. Thanks for sharing. Best Regards, Rich Newsome General Manager

September 04, 2019

Wonderful experience I recently purchased a new Camry. Tom was amazing at going over the warranty options and he truly seemed interested in my purchase and the protection More

by Camile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
Sep 04, 2019 -

Germain Toyota of Columbus responded

Congratulations on your new Camry and thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

September 04, 2019

Very helpful James was a very helpful, friendly salesman. He made everything fast and easy. I thoroughly enjoyed the car buying experience and I would highly recom More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Byers
Sep 05, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and kind recommendation of James. Best Regards, Rich Newsome General Manager

August 31, 2019

Very kind and professional He was very nice and patient. Took his time, treated you like you were family and was very professional , would highly recommend working with him to a More

by Jennifer2$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Dra' Wade
Sep 04, 2019 -

Germain Toyota of Columbus responded

We are fortunate to have quality team members such a Ken Dra' assisting our guests with the purchase of a new car. We understand that this is an investment and we want our guests to be comfortable with their buying decisions. Enjoy your new ride. Best Regards, Rich Newsome General Manager

August 31, 2019

Thank You! Tanesha was kind, respectful, honest, and up front. When I arrived at the dealership, I already knew what I wanted, and had worked out everything wit More

by Stuart Nix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Tanesha Dixon
Sep 04, 2019 -

Germain Toyota of Columbus responded

Your kind words about your experience with Tanesha are truly appreciated. We thank you for letting us know that she took excellent care of you and for sharing her attributes that ensure our guests receive a quality experience. Best Regards, Rich Newsome General Manager

August 30, 2019

Great Experience! Ken Dra’ was great to work with! No xx straight forward... no push to move into a vehicle with options we didn’t need. Quick-Efficiant-Honest More

by brejayhun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Ken Dra' Wade
Sep 04, 2019 -

Germain Toyota of Columbus responded

Here at Germain Toyota, we are committed to making sure our guests find exactly what they are looking for. We do this by providing you with all the information you need to make an informed buying decision. Best Regards, Rich Newsome General Manager

August 30, 2019

First Rate Ken'Dra quickly helped me through the ins and outs of the models and trim levels. He was very accommodating and even brought one to my office to inspe More

by dhughes911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Dra' Wade
Sep 04, 2019 -

Germain Toyota of Columbus responded

Ken Dra' is truly committed to ensuring your satisfaction. Thank you for choosing Germain Toyota of Columbus for your automotive needs and allowing Ken Dra' the opportunity to provide you a quality Germain experience. Best Regards, Rich Newsome General Manager

August 30, 2019

Laid back and honest. I appreciate Cody's honesty--He's no pressure, you like it.. awesome.. you don't.. let's find something that works.. if only dating were that easy. More

by Blahmcblah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Sep 04, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know that Cody took great care of you. Best Regards, Rich Newsome General Manager

Sep 18, 2019 -

Blahmcblah responded

Update: The initial experience was good, but the follow-up has me frustrated--I've reached out a couple times and have given a week to get back to me about the "we owe" portion of the contract when I purchased the car (The portion the dealer agrees to, in terms of repair or additives, when the vehicle is purchased). I'm okay if you communicate with me about the length of time or saying it might be awhile--this is reasonable--when you say you'll get back to me a don't, I feel like I've been blown off.

August 30, 2019

First brand new car! John and Luke were excellent! They really worked hard to get me a great deal. They stayed working to almost 10:00 p.m. to get it done and is apprecia More

by CrystalMc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, John Okoye
Sep 04, 2019 -

Germain Toyota of Columbus responded

Our team is thrilled to know that you are pleased with the deal John was able to secure for you. Our team is more than happy to work hard to ensure our guest's satisfaction. Best Regards, Rich Newsome General Manager

August 29, 2019

Work with pablo!! My experience today at toyota was very very good., Pablo was very nice and he helped me out. I'm happy and he is happy. Good guy. More

by Mrs Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Pabon
Sep 04, 2019 -

Germain Toyota of Columbus responded

Thank you for leaving Pablo this positive feedback and for your business. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

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