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Germain Toyota of Columbus

Columbus, OH

4.6
2,768 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,768 reviews

September 30, 2019

Was just in purchased a used 2016 Highlander, was the easiest process ever. Everyone was extremely helpful and answered all my questions. Will recommend to everyone. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis, Janet Kauer, Greg Coby
Oct 01, 2019 -

Germain Toyota of Columbus responded

Congratulations on your new Highlander. We thank you for your business and kind words. Best Regards, Rich Newsome General Manager

September 30, 2019

very very helpful and patient making sure we got the car we wanted and with a great price luci Green great person and all who involved was over the top helpful making s More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet Kauer, Greg Coby
Oct 01, 2019 -

Germain Toyota of Columbus responded

Your complete satisfaction is our ultimate goal. Thank you for sharing your experience. Best Regards, Rich Newsome General Manager

September 30, 2019

Thank you for everything, my brother AJ was my sales person, he did a great job. Hand delivered the vehicle to me. I will always buy my Toyota’s from Germain. Thanks guys I appreciate it. More

by AdamC
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Buddy Travis
Oct 01, 2019 -

Germain Toyota of Columbus responded

Adam, We appreciate your business and for taking the time to leave AJ this awesome review. Best Regards, Rich Newsome General Manager

September 27, 2019

Quick and Easy! They really worked with me on price to help me get my sister a car! I drove 3 hrs and they made it quick and easy! Thanks you! More

by MsApril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Sep 30, 2019 -

Germain Toyota of Columbus responded

We appreciate you traveling to Columbus and working with our team on the purchase of a previously loved car for your sister. Best Regards, Rich Newsome General Manager

September 27, 2019

Very friendly Very nice place to deal with and my sale lady was very nice her name was Lucy green so if you what new or use vehicle give her a call More

by Tom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and the kind recommendation of Lucy. Best Regards, Rich Newsome General Manager

September 26, 2019

car sales They had great customer service. my sales person was very knowledgeable about the vehicle i purchased.it was an overall good experience ! I would hi More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation. Best Regards, Rich Newsome General Manager

September 25, 2019

Very efficient and knowledgeable Was treated with great care and respect right when I walked in. Everything was prepared in a timely manner and wasn’t much wait time. Highly recommend More

by Elflein65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. We are thrilled you enjoyed working with our team. Best Regards, Craig Ferguson General Manager

September 25, 2019

Used Subaru Purchase I wanted a Subaru Crosstrek and they had one. I wanted to have it checked out by my mechanic and that was no problem. 2018 Cool Charcoal Grey or lig More

by julrunner
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Germain Toyota of Columbus responded

We thank you for allowing Luci and our team the opportunity to earn your business. Here at Germain, we want our guests to be comfortable with their purchase and support having the vehicle checked by your trusted mechanic. We know you will continue to love your previously loved Crosstrek. Best Regards, Rich Newsome General Manager

September 25, 2019

Buying new car Great experience buying new car. Right place to get new car. I feel so comfortable buying car great help nice people. One of the recommended dealershi More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lobach
Sep 26, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your experience with Amanda and Asher. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

September 23, 2019

Pleasure Cody was my salesman, everything went very smooth. The dealership was very fare on pricing my trade in. I will look to do my car shopping again with G More

by Rich D
Recommend Dealer
Yes
Employees Worked With
Cody Close
Sep 24, 2019 -

Germain Toyota of Columbus responded

Thank you for your business and kind words. We look forward to working with you again. Best Regards, Rich Newsome General Manager

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