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Germain Toyota of Columbus

Columbus, OH

4.6
2,768 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,768 reviews

November 29, 2019

Easiest new car buy I’ve ever had! Needed a new car, knew what I wanted. Omar got the car I wanted at the right price. Omar was very personable and I would definitely refer Omar and Ger More

by Toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Dec 02, 2019 -

Germain Toyota of Columbus responded

Your business and kind recommendation are very much appreciated. Best Regards, Rich Newsome General Manager

November 27, 2019

Great deal. Wonderful, friendly, courteous people. I bought a used Buick Cascada from this dealer. They gave me a great price for the car, a great trade-in value and otherwise made the transaction smoo More

by ncbeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis
Nov 27, 2019 -

Germain Toyota of Columbus responded

Your business and kind words are very much appreciated. We know Buddy and Luci enjoyed working with you and they thank you for the kind recommendation. Best Regards, Rich Newsome General Manager

November 26, 2019

Tanesha is awesome! Tanesha was awesome! Helped find everything we needed in an automobile. However, financing took too long and was not happy when we declined a warrant More

by Buckeye4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Nov 26, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and for leaving us this feedback. We'd like to learn more about your visit and why you feel as you do. Please give our Director of Customer Relations Veronica Carr a call at 614-868-0300 so she may obtain further information that will allow us to better serve our guests going forward. We thank you in advance for your assistance. Best Regards, Rich Newsome General Manager

November 22, 2019

2020 Toyota Avalon I have worked with Omar for over 10 years, and given a choice, wouldn't deal with anyone else. He is a model for professional salesmanship, identifyi More

by t.fenster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Nov 25, 2019 -

Germain Toyota of Columbus responded

We appreciate your business as well as the awesome review you left for Omar. We are fortunate to have him on our team taking excellent care of our guests. Best Regards, Rich Newsome General Manager

November 19, 2019

The dealership had a large inventory and I was able to find the vehicle I was interested in. I visited several dealerships prior to Germain Toyota and could not find a car I was truly interested in. T More

by dj.brannon
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Newsome, Tom Lombardo
Nov 19, 2019 -

Germain Toyota of Columbus responded

Thank you for allowing AJ and our team the opportunity to assist you. Here at Germain, we focus on delivering "The Right Car, The Right Price, The Right Way". Enjoy the road in your new car. Best Regards, Rich Newsome General Manager

November 19, 2019

Jared was excellent to work with. I’d definitely recommend him to others. Getting my new truck was an easy process. He was very responsive. More

by Mike E
Recommend Dealer
Yes
Employees Worked With
Jared Merriman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Germain Toyota of Columbus responded

Congratulations on your new truck. We are happy to know you enjoyed working with Jared and that he provided a quality experience. Best Regards, Rich Newsome General Manager

November 19, 2019

Can’t say enough good things! Jared was a pleasure to work with. Responsive, knowledgeable, and helpful every step of the way. Listens to his customer’s needs and makes it happen. Awesome car buying expe More

by Akaniaris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Merriman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Germain Toyota of Columbus responded

We truly value your business and thank you for taking the time to share your positive experience with Jared. We know he enjoyed working with you and is always here to assist. Best Regards, Rich Newsome General Manager

November 17, 2019

Rod Smith was my salesman who was incredible and helped me buy my 2017 Camry. I was impressed with the process from beginning to end. More

by lbradshaw44
Recommend Dealer
Yes
Employees Worked With
Administrative Office
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Smith
Nov 18, 2019 -

Germain Toyota of Columbus responded

Rod and our entire team thank you for your business and positive feedback. Please let us know if you need anything else. Best Regards, Rich Newsome General Manager

November 16, 2019

Awesome Sales Omar and the gang are awesome! Me and my son bought cars here with no problem. They are very helpful and honest. I would buy another car here. More

by Ksealock31370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Nov 18, 2019 -

Germain Toyota of Columbus responded

We truly appreciate your business and kind words. Best Regards, Rich Newsome General Manager

November 15, 2019

Very Good Buying Experience Really enjoyed working with Lamar G. at this dealership. Although a new salesman he was very personable and helpful and when we had questions if he d More

by marc.smith71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamar Goolsby
Nov 18, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and for leaving Lamar this awesome feedback about your visit. Best Regards, Rich Newsome General Manager

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