Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,769 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,769 reviews
December 12, 2019
Sold my car to this dealer without buying from them. The process was quick and painless. Greg Coby was who I dealt with and he treated me like a human being and respectful. Best treatment from any dealershi process was quick and painless. Greg Coby was who I dealt with and he treated me like a human being and respectful. Best treatment from any dealership that I've been to. I never felt like I was talked down. This dealership is worth the drive and I appreciated the customer service I had received. More
by Mhritz001
Employees Worked With
Greg Coby, Jessica Denney
December 11, 2019
Great salespeople- AK Castin I worked with AJ Castin, and he went well above and beyond to get me into the vehicle I wanted at more than a fair payment. He was great to work with I worked with AJ Castin, and he went well above and beyond to get me into the vehicle I wanted at more than a fair payment. He was great to work with. More
by BMon876
Employees Worked With
Other Employees :
Ms. Romine from finance was great to work with too.
December 11, 2019
Great people to work with Omar is great to work with. He is very patient, very responsive to his customers questions and we will work with him again. Heather in finance mad Omar is great to work with. He is very patient, very responsive to his customers questions and we will work with him again. Heather in finance made the entire lease transaction very easy and she took the time to go over the details and answer any questions we had. More
by Jeff & Ellen
Employees Worked With
Heather in finance, Omar Jackson
December 10, 2019
First car purchase! I was able to find the exact car and color I wanted to buy! This was my first car purchase and I plan on buying from them for a long time!! Super quic I was able to find the exact car and color I wanted to buy! This was my first car purchase and I plan on buying from them for a long time!! Super quick at getting you what you want and being able to send you hope happy! More
by lukedean13
Employees Worked With
December 10, 2019
I am a returning customer! And AJ was there every step of the way. He knew what I was looking for in my next vehicle and made it easy process. the way. He knew what I was looking for in my next vehicle and made it easy process. More
by Phjohnson
December 08, 2019
Brand Loyal On my first visit to Germain's I informed the salesman that I was brand loyal but not dealership loyal and that if he wanted to keep my business, then On my first visit to Germain's I informed the salesman that I was brand loyal but not dealership loyal and that if he wanted to keep my business, then he better treat us right. Unless Germain's changes how they do business, then I guess I will have to eat those words. As far as I'm concerned they are by far the best Toyota dealership that I have ever dealt with and I bought my first Toyota in 1981. Need I say more? More
by Robert McKee
Employees Worked With
Omar Jackson, Ryan Laymon
December 06, 2019
Ty was great to work with from the first time we talked. The specific vehicle we were looking for was not easy to find. We called Germain and Ty informed us that not only did he have what we were looking fo The specific vehicle we were looking for was not easy to find. We called Germain and Ty informed us that not only did he have what we were looking for, but that he would also reserve it for us until we could meet him the next day. The entire process of purchasing the vehicle from Ty was smooth and easy going. Couldn’t ask for a better experience. More
by TRD_Pro
Employees Worked With
Tyrique Smalls, Ryan Laymon
December 05, 2019
USED CAR PURCHASE MY SALESMAN, JASON GREGORY, WAS GREAT. I CALLED ABOUT A CAR IN THE MORNING. DROVE 3 HOURS TO SEE AND DRIVE IT. FIGURED UP OUR NUMBERS AND SETTLED O MY SALESMAN, JASON GREGORY, WAS GREAT. I CALLED ABOUT A CAR IN THE MORNING. DROVE 3 HOURS TO SEE AND DRIVE IT. FIGURED UP OUR NUMBERS AND SETTLED ON A HAPPY MEDIUM. IN AND OUT OF THE DEALER IN ABOUT 1.5 HOURS TOTAL TIME. WOULD BUY FROM JASON AGAIN IF THE NEED ARISES AND THEY HAVE WHAT I'M LOOKING FOR. More
by JASON.STIMMEL
Employees Worked With
Jason Gregory
December 03, 2019
AJ Castin Highly recommend A.J Castin for any of your sales or leasing needs! A.J goes above and beyond to make sure the entire experience at the dealership is Highly recommend A.J Castin for any of your sales or leasing needs! A.J goes above and beyond to make sure the entire experience at the dealership is warm, friendly and Hassle free. A.J is our go-to Germain Toyota specialist each and every time we are ready for a new vehicle! More
by wlieb10766
Employees Worked With
December 03, 2019
2020 Tacoma lease. AJ and Asher were great, they kept things light and easy to understand. Even with a very minor paperwork problem, the situation was remedied quickly a AJ and Asher were great, they kept things light and easy to understand. Even with a very minor paperwork problem, the situation was remedied quickly and with no fuss. I was in and out in less than an hour. Very enjoyable experience, will definitely go back and see them again in the future, would recommend Jermaine to everyone. More
by exduane
