Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,725 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,725 reviews
March 19, 2022
Chaz Caldwell did a wonderful job of finding a car that was best for me. His attitude was great, too! Also, Demetrius Davis was knowledgeable and very helpful in the finance department. I learned a lot fro was best for me. His attitude was great, too! Also, Demetrius Davis was knowledgeable and very helpful in the finance department. I learned a lot from him. I highly recommend both Chaz and Demetrius. More
by sharontate
Employees Worked With
Other Employees :
Luke Eastwood, Brandon Hood
March 14, 2022
Luci was great! Everyone I worked with were wonderfully nice and they actually listened to what I was looking for and what I needed and found something that fit me p Everyone I worked with were wonderfully nice and they actually listened to what I was looking for and what I needed and found something that fit me perfectly they treated me wonderfully I would recommend them to everybody! More
by delicateunicorn
March 12, 2022
Great experience trading in my car and getting my new one. They were very helpful and efficient! one. They were very helpful and efficient! More
by Olivia
March 12, 2022
I visited a few dealerships before this one, but this one gave me the best experience. Quinton gave me a good price without needing to negotiate, was patient and willing to help however he could, and even st gave me the best experience. Quinton gave me a good price without needing to negotiate, was patient and willing to help however he could, and even stayed late multiple times figuring things out with me. Demetrius also helped me through the process of actually signing the paperwork, offering clear explanations throughout. I fully recommend Germain Toyota. More
by me
March 02, 2022
My husband and I used Germain Toyota to sell our two vehicles. We received nothing but the best service from Beau and her team! Great prices and they were quick and efficient! Even paid for us an UBER t vehicles. We received nothing but the best service from Beau and her team! Great prices and they were quick and efficient! Even paid for us an UBER to go home More
by rachaelcollinsre
Employees Worked With
Isabeau Mallast
February 27, 2022
Chaz was the best. His follow up was timely and he answered or got answers to my questions quickly. When I got to the dealership he had everything ready for me. I came up from Cincinnnati and had time answered or got answers to my questions quickly. When I got to the dealership he had everything ready for me. I came up from Cincinnnati and had time constraints. The guy is a hard worker and kind person. More
by robbiewe
February 17, 2022
The entire staff was friendly, professional and willing to help. Quinton greeted me with a smile and a handshake and worked hard to get me into exactly what I was wanting! to help. Quinton greeted me with a smile and a handshake and worked hard to get me into exactly what I was wanting! More
by Tracy.Lingafelter
February 16, 2022
It was an exceptional experience . Thank you so much Gary and Tom! Service was amazing! Thank you so much Gary and Tom! Service was amazing! More
by Rockin_robin19632000
February 16, 2022
Jered Merriman was fabulous to work with! Great communication. Worked diligently. Stayed with me through the entire process. Great communication. Worked diligently. Stayed with me through the entire process. More
by LoriCope205
Employees Worked With
