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Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,771 reviews

January 21, 2020

Working with Omar never fails Patient and makes the deal work will never go to another dealership. This will be my permanent dealer I'll go to More

by sealock2
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Jan 21, 2020 -

Germain Toyota of Columbus responded

We are fortunate to have Omar on our team and thank you for highlighting his commitment to providing our guests with the quality experience they deserve. Best Regards, Rich Newsome General Manager

January 21, 2020

Mark Pastre is the Best! Very Trustworthy and a Great asset to Germain Toyota. Can always depend on him for Honesty and the Facts. Thank you Mark! More

by Jab3292
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Jan 21, 2020 -

Germain Toyota of Columbus responded

Thank you for the positive feedback about your experiences with Mark. We are happy to know he takes exceptional care of you. See you next time. Best Regards, Rich Newsome General Manager

January 21, 2020

Very quick, friendly service. They took care of my car efficiently and I did not have to wait long at all. Very impressed. 5 stars. More

by morganld205
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jan 22, 2020 -

Germain Toyota of Columbus responded

Thank you for the kind review and 5-star rating. Best Regards, Rich Newsome General Manager

January 21, 2020

Very thorough and professional Several things needed at Very thorough and professional Several things needed at 120 k Well explained Advisor was slow keeping me informed I will be happy to return aga More

by Wilburokar
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. Your feedback is truly appreciated as it allows us to improve our guest's experiences. Best Regards, Rich Newsome General Manager

January 21, 2020

Service was great. Done quickly. They’re great at keeping in contact about needs for the vehicles being serviced. Their reports following the end of service are quite detailed providing helpful information a More

by SCRAPPER2013
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Germain Toyota of Columbus responded

Our crew is focused on ensuring you and your vehicle stay safely on the road. Providing you with all the information you need to make an informed decision regarding the service of your vehicle allows you to stay aware of any potential concerns. Best Regards, Rich Newsome General Manager

January 20, 2020

working with Aj was great, he's very friendly and patient. he worked with us for several different vehicles and wasn't pushy ay all More

by skot9696
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis
Jan 20, 2020 -

Germain Toyota of Columbus responded

Your kind words regarding your experience with AJ are truly appreciated. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

January 20, 2020

Very good experience from start to finish. Amanda found the vehicle we were looking for and coordinated delivery when we needed it. Very happy with both her and Luke Eastwood's service, would d More

by Les B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lobach, Luke Eastwood
Jan 20, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and kind recommendation. Best Regards, Rich Newsome General Manager

January 19, 2020

We had quick, excellent service in trading in our vehicle for nice used Camry. He gave us his full attention and we highly recommend him! More

by nwiest05
Recommend Dealer
Yes
Employees Worked With
Tyler Carr, James Byers
Jan 20, 2020 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your positive experience with James and our crew. Enjoy the road in your new ride. Best Regards, Rich Newsome General Manager

January 19, 2020

Theresa was awesome as usual. They did the work quickly and to perfection. Thanks to all that helped out! The door now functions perfectly and the hinges look like a masterpiece from Picasso himself! A More

by CMNOEL88
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Reynolds, Billy Blanton, Dave Young, Sean Kuhn, Meredith Davis
Jan 20, 2020 -

Germain Toyota of Columbus responded

Your satisfaction is our ultimate goal. We are happy to learn our team took great care of you. Best Regards, Rich Newsome General Manager

January 18, 2020

I like going to Germane Toyota because of the service I get. Keep it that way and I will keep coming back. Could you please have my car washed after service. More

by JA_DEMPSEY
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lobach, Billy Blanton
Jan 20, 2020 -

Germain Toyota of Columbus responded

We thank you for your business and feedback. Our team looks forward to our continued relationship. Best Regards, Rich Newsome General Manager

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