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Germain Toyota of Columbus

Columbus, OH

4.5
2,725 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,725 reviews

May 09, 2022

Germain Toyota made my very first car buying experience so easy and excited! So happy I chose to buy through them. Wonderful employees. More

by Reganwarren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashiqur Rahman
May 10, 2022 -

Germain Toyota of Columbus responded

Thank you for the honor of allowing our team the opportunity to assist you with the purchase of your first car. We appreciate your business and kind words. Best Regards, D'Lacy Stith General Manager

May 06, 2022

From start to finish, Luci was absolutely amazing! She went out of her way to make everything easy and smooth. Probably the best car-buying experience I’ve ever had! More

by Dawn Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Germain Toyota of Columbus responded

We're glad you had a great experience with us, Dawn! It's great to hear that Luci was helpful and efficient, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Best Regards, D'Lacy Stith General Manager

May 04, 2022

What a great experience I had buying my Porsche from Chaz at Germain. He was very helpful and professional. I would highly recommend him for your automotive needs. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Germain Toyota of Columbus responded

Your complete satisfaction is the focus of our team here at Germain Toyota of Columbus. We are happy to know that Chaz and our team were able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, D'Lacy Stith General Manager

April 15, 2022

Luci was amazing. She made the car buying experience easy and enjoyable. I highly recommend Germain Toyota. More

by jpscheetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Germain Toyota of Columbus responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Luci helped to make your experience such a positive one. Best Regards, D'Lacy Stith General Manager

April 14, 2022

Dealing with Tanesha has been so great and easy through the process that has become to buy a car recently, she made the process breezy and communicated about everything from the start to finish on the buil More

by Jparks401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Apr 15, 2022 -

Germain Toyota of Columbus responded

We are overjoyed to know that Tanesha provided you with a quality experience from start to finish, keeping you informed throughout. Enjoy the road in your new Toyota. Best Regards, D'Lacy Stith General Manager

April 11, 2022

Excellent customer service, Excellent trade and negotiations, friendly environment easy car buying process for all credit! More

by troutman972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Coby
Apr 12, 2022 -

Germain Toyota of Columbus responded

We thank you for sharing your positive sales experience with Luci and our team. Please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

April 01, 2022

Recently purchased a Tacoma from Germain had a slight issue with the finance person I signed paperwork with , just a mistake . I went back to the dealership and talked to Buddy , he went out of his way More

by Mullinsmatt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Gary Romine
Apr 04, 2022 -

Germain Toyota of Columbus responded

Thank you for your kind review; we are happy to pass along your comments to Gary and Buddy. We hope you have a great day! Best Regards, D'Lacy Stith General Manager

March 22, 2022

Brian Scott and Greg Coby did an amazing job at answering all my questions I had about purchasing a used Toyota Prius. They were both super friendly and very knowledgeable when it came to helping me understa More

by Tank033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Scott, Greg Coby
Mar 22, 2022 -

Germain Toyota of Columbus responded

Thank you for the 5-star review! We are so happy to hear that Greg and Brian made your experience so wonderful that you're already thinking about next time! Take care, and enjoy your new car! Best Regards, D'Lacy Stith General Manager

March 21, 2022

I recently purchased a vehicle from Germain Toyota of Columbus. My experience was very good in terms of friendliness and knowledge, as well as preparedness, particularly in relation to the salesman, Cha More

by tuttleg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Coby
Mar 22, 2022 -

Germain Toyota of Columbus responded

Thanks for leaving us such a wonderful review. We’re thrilled that you loved your experience; our team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words and we appreciate your support. Best Regards, D'Lacy Stith General Manager

March 21, 2022

Friendly staff all the way around. Relaxing environment. Made the purchase process smooth and easy. More

by rachelenochs27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Delcid, Brian Scott, Greg Coby
Mar 22, 2022 -

Germain Toyota of Columbus responded

Thanks so much for taking the time to write us such a great review. We’re happy to know we could help. We really appreciate your business. Best Regards, D'Lacy Stith General Manager

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