Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,734 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,734 reviews
March 14, 2025
Always a pleasure going to Germain Toyota for all my service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. More
by kowens8282
Employees Worked With
March 11, 2025
Christopher Curtis took excellent care of me and my car. I could not be happier. I could not be happier. More
by Andrewthall
Employees Worked With
March 03, 2025
I was deciding whether to get another gm p/up or a tundra. With all the creature feature mfg offer today it came down to fuel mileage. ⛽️. Once I seen the tundra in person, I was hooked. I had starte tundra. With all the creature feature mfg offer today it came down to fuel mileage. ⛽️. Once I seen the tundra in person, I was hooked. I had started my purchase via telephone and text with Frank Robinson. He was easy and pleasant to talk to. We text back and forth a couple times on price. Then I told him I'd be in to check it out. Once there Frank showed me all the feature this truck offered. Took it for a test drive and I was ready to close the deal. Frank put in the extra effort to clean/ detail the interior while I was in finance closing the deal. Great employee. Will go back to Germain Toyota and Frank Robinson when in the need for another vehicle. More
by nunnbronco
February 28, 2025
This dealership is fortunate to have a competent and friendly employee in Mahogany (Mo). I have my Highlander service done here and often have Mo as my service advisor. She is always thorough and friend friendly employee in Mahogany (Mo). I have my Highlander service done here and often have Mo as my service advisor. She is always thorough and friendly and I am delighted if I happen to see her as I drive through the garage doors! Thank you Mo for doing your job so well!! More
by Mark B
Employees Worked With
February 27, 2025
A great location and place to get any and all of your services needs done. I would go back for sure the next time I need service completed. services needs done. I would go back for sure the next time I need service completed. More
by Joe Norris Jr
Employees Worked With
February 27, 2025
Kevin did a great job of finding us a vehicle we loved. The car buying process was smooth and quick. AJ Castin was excellent in finance getting us signed up and on the road. Thank you. The car buying process was smooth and quick. AJ Castin was excellent in finance getting us signed up and on the road. Thank you. More
by josh.lieb387
February 14, 2025
On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More
by joman
Employees Worked With
February 13, 2025
Brian Kinzie was very knowledgeable and respectful, he took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as i took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as important as if I was his only customer. Awesome job Brian Kinzie 😊 More
by MiMi
Employees Worked With
February 12, 2025
Where are the people that care? Germain Toyota of Columbus, Remember the name. I Love when I visit my personal Sales Germain Toyota of Columbus, Remember the name. I Love when I visit my personal Sales More
by ur2bblessed
February 08, 2025
I had a good experience at Germain. Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt w Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt with Mahogany Nolan in service department, she too was very pleasant. More
by elzie
