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Germain Toyota of Columbus
Columbus, OH
2,806 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,806 reviews
July 12, 2025
Hello im very pleased with Preston Jenkins the way he helped me thru every step of purchasing our Chevrolet Impala .When I ask him about different items on the Impala he was very well informed with the p helped me thru every step of purchasing our Chevrolet Impala .When I ask him about different items on the Impala he was very well informed with the product .If i was in the market for another car Prestin would the person I want.to do business with .. Thank You More
by chuckkemmer
July 11, 2025
We have 35+ years experience with Germain Toyota. Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reass Although our service experience today began with very unexpected charges/services, the common sense explanation offered by the service team was reassuring and defused the situation. Madison Rosenberger and the rest of the service team are very professional and manage probably the toughest job at Germain. More
by hun2n
July 10, 2025
I believe our service was completed in a timely way, with Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Milit Christopher Curtis, and received directions initially from Autumn ? when inquiring about other directions as well. It is noted also, that as a Military Veteran that we would receive a 10% discount on the final cost for service. Overall experience waiting in the waiting area was good. More
by maysroger46
July 07, 2025
I was very pleased with the service to my vehicle and with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the sched with the people who worked with me - Brian and Sean. Both men were very professional and competent. My vehicle was completed according to the schedule that Brian explained to me when I brought my vehicle in. In addition to the body work done, my car was also washed and detailed. It looked like a new car when I left the dealership. I was also pleased that I received a ride to my home when I dropped off the car and a ride when my car was finished. More
by Mary Ann Rees
July 05, 2025
I appreciated dropping my car off having been informed of the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my s the work to be done and the estimate of costs. The rental car option allowed me to get more things done in my day and as Daisha Battle told me, my service rep Colin Floyd called when the car was ready for pick-up. A brief misunderstanding on billing was handled by Colin and I was on my way. All expectations met, which I greatly appreciate. More
by cdoran4
July 04, 2025
Really enjoyed working with Tara Farmer. Was also impressed with the cleanliness of the dealership and love the popcorn machine. Was also impressed with the cleanliness of the dealership and love the popcorn machine. More
by Sunny
Employees Worked With
July 03, 2025
We had a good experience purchasing a vehicle, a rav4 from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service n from this dealership! The service department is just as great, Mahogany Nolen is the best! We look forward to continuing to use her for our service needs! More
by treykm815
Employees Worked With
July 03, 2025
The dealership was clean. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. Everybody was very friendly. The checkout was very quick. The waiting room was nice and there was adequate seating in the waiting room. More
by Ttpierce7
Employees Worked With
June 27, 2025
Colin Floyd was an excellent representative of Germain Toyota on Scarborough Road during my recent visit for RAV-4 service. Toyota on Scarborough Road during my recent visit for RAV-4 service. More
by vhahn
Employees Worked With
