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Germain Toyota of Columbus

Columbus, OH

4.5
2,733 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,733 reviews

March 11, 2025

Christopher Curtis took excellent care of me and my car. I could not be happier. More

by Andrewthall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Germain Toyota of Columbus responded

Andrew, thank you for letting us know how pleased you were with Christopher's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again. Best Regards, Marcello Frustaci General Manager

March 03, 2025

I was deciding whether to get another gm p/up or a tundra. With all the creature feature mfg offer today it came down to fuel mileage. ⛽️. Once I seen the tundra in person, I was hooked. I had starte More

by nunnbronco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Robinson. sales dept
Mar 05, 2025 -

Germain Toyota of Columbus responded

Thank you for making our day with your glowing feedback on the service provided to you by Frank. It's obvious he made sure you were well taken care of. Congrats on your new Tundra! May all your upcoming travels be safe and pleasant. Best Regards, Marcello Frustaci General Manager

February 28, 2025

This dealership is fortunate to have a competent and friendly employee in Mahogany (Mo). I have my Highlander service done here and often have Mo as my service advisor. She is always thorough and friend More

by Mark B
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Germain Toyota of Columbus responded

We're pleased you continue to receive the best care and guidance from Mahogany and our amazing team, Mark. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure! Best Regards, Marcello Frustaci General Manager

February 27, 2025

A great location and place to get any and all of your services needs done. I would go back for sure the next time I need service completed. More

by Joe Norris Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Germain Toyota of Columbus responded

It is always our pleasure to ensure convenience and value when you place your trust in our team, Joe. We wish you the safest of travels until we see you next time! Best Regards, Marcello Frustaci General Manager

February 27, 2025

Kevin did a great job of finding us a vehicle we loved. The car buying process was smooth and quick. AJ Castin was excellent in finance getting us signed up and on the road. Thank you. More

by josh.lieb387
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Caldwell Jr
Feb 27, 2025 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota, Josh! We're thrilled you enjoyed a pleasant and supportive buying experience with Kevin and AJ, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Germain Toyota. Best Regards, Marcello Frustaci General Manager

February 14, 2025

On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More

by joman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Germain Toyota of Columbus responded

Jane, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Teresa's expertise. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

February 13, 2025

Brian Kinzie was very knowledgeable and respectful, he took the time to not only listen but explain everything to me. Brian kept me up to date with the repair process and progress, which made me feel as i More

by MiMi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Toyota of Columbus responded

MiMi, thanks for stopping by to share your 5-star review of Brian! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. Best Regards, Marcello Frustaci General Manager

February 12, 2025

Where are the people that care? Germain Toyota of Columbus, Remember the name. I Love when I visit my personal Sales More

by ur2bblessed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Administrative Office
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Germain Toyota of Columbus responded

We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until we may be of service to you again! Best Regards, Marcello Frustaci General Manager

February 08, 2025

I had a good experience at Germain. Sulayman Nyang was the salesperson I who helped me. He was very friendly, knowledgeable and professional. Would recommend him to others. Also dealt w More

by elzie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sulayman Nyang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Germain Toyota of Columbus responded

Great! Thanks so much for your thoughtful feedback, Elzie. We're glad Sulayman and Mahogany took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day! Best Regards, Marcello Frustaci General Manager

February 05, 2025

I had an amazing experience with Amanda Trout purchasing my new car. She was professional, had great communication, and put my needs first. This was my first time buying a car and I was extremely fortunate More

by ZippoClick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Delcid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Trout
Feb 06, 2025 -

Germain Toyota of Columbus responded

That's wonderful! Thanks for the positive feedback on working with Amanda. We're delighted she effortlessly accommodated your interest in a new vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Germain Toyota. Best Regards, Marcello Frustaci General Manager

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