Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,717 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,717 reviews
December 19, 2024
I think all advisors offer a great customer service. My advisor these past couple of months, Christopher Curtis, was always professional. He explained the issues my car had and recommendations, one of t My advisor these past couple of months, Christopher Curtis, was always professional. He explained the issues my car had and recommendations, one of these was to get new tires, an expensive service. Christopher explained the benefits of buying them at Germain. I did, and two weeks later I had to go back as one of my new tires got punctured by an animal bone! Good thing thad my new tires came with a 2-year road hazard guarantee so I just brought my vehicle to Germain Toyota. They got me a new tire at no cost, I only paid for the installation. I definetly recommend Germain Toyota. More
by RS
Employees Worked With
December 18, 2024
Thanks Amanda Trout for helping me purchase a new Grand Highlander. She coordinated the sale over the phone the day before I purchased it and all I had to do was go in, sign the paperwork and pick up the Highlander. She coordinated the sale over the phone the day before I purchased it and all I had to do was go in, sign the paperwork and pick up the car. I had looked at 5 different dealerships in Ohio and a previous deal had fallen through. I was very grateful to Amanda for helping me find the car I wanted. More
by jdr10
Employees Worked With
Amanda Trout
December 18, 2024
Amanda Trout, Sales & Asher Puri, Bus. Mgr were extremely helpful in getting my daughter into a new car. They cared & worked with us to provide us with the best options. I highly recommend Mgr were extremely helpful in getting my daughter into a new car. They cared & worked with us to provide us with the best options. I highly recommend their team! More
by Cheryl Becker
December 16, 2024
This note is regarding Chris Curtis Assistant Service Manager at Germain Toyota of Columbus. Chris is a very knowledgeable and very friendly person. Sometimes I might have taken a lot of his time to und Manager at Germain Toyota of Columbus. Chris is a very knowledgeable and very friendly person. Sometimes I might have taken a lot of his time to understand what is to be done for that day. But he always listens to what I am asking and professionally he provides the explanation in a very detailed manner. Before what the technicians are going to do, he will come to the waiting room and explain what they found and what should be done in order to keep my car in a good condition. And he will explain to me what the cost will be. Since I have moved from Minnesota in July 2021, I met Chris when I came to the dealer and after that time it is always easy for me to bring my car for service and hand it over to Chris. I am always telling him that I will depend on his guidance. Overall, the people around that area are very friendly. Taeme Gebre-Egziabher 612 889 1288 gebreet@comcast.net More
by gebreet
Employees Worked With
December 10, 2024
Akhari Smith our sales representative was wonderful, he was helpful, personable and informative. He was not pushy about the purchase by any means. On the other hand the business manager, Cameron, was unpro was helpful, personable and informative. He was not pushy about the purchase by any means. On the other hand the business manager, Cameron, was unprofessional and pushy actually downright rude when we did not want the loan being offered to us by the dealership due to being pre approved prior to coming to the dealership. He was unprofessional with condescending statements under his breath and trying to change the figures that had already been agreed upon. Luckily the interaction with Akhari was able to offset the very unpleasant interaction with Cameron a little bit. I have also emailed the dealership with these concerns and have had no response thus far. More
by Kelcey
Employees Worked With
Akhari Smith
December 10, 2024
Jared Merriman was the salesman who sold me my 2014 subaru outback. He was very kind and worked with me to get me the vehicle I wanted. He worked with me and gave me a deal I'm very happy with. I hi subaru outback. He was very kind and worked with me to get me the vehicle I wanted. He worked with me and gave me a deal I'm very happy with. I highly recommend Jared and Germain Toyota if you want to purchase a vehicle. More
by christinastanley2013
Employees Worked With
December 08, 2024
We really appreciate the prompt and efficient service that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley More
by frib
Employees Worked With
November 25, 2024
Lucy Green was great let us take test drive helped us reach a price no complaints reach a price no complaints More
by Bum
November 22, 2024
Mahogany Nolen the Toyota Service Manager has been a great help with all my service needs on my Camry. I appreciate the hard work she does. great help with all my service needs on my Camry. I appreciate the hard work she does. More
by EDWARDEDWARDS18
Verified CustomerEmployees Worked With
