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Germain Toyota of Columbus

Columbus, OH

4.6
2,748 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,748 reviews

March 30, 2025

Thank you so much chris for your service at 03/29/25 ,I hope see you next time for my vehicle service. More

by Bifsnu
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

I had a great service experience at Germain Toyota in Columbus, Ohio due to the great customer service of Mahogany Nolan. I was able to put my worries aside, Mahogany walked me through each step of the p More

by jamesblevins4444
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The dealership was great. Clean, efficient, and professional. The service was amazing and the team were all willing to assist. More

by jamesallen9378
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennen Johnson
March 27, 2025

We were buying a camry xle, but none were in stock. We were going to give up and buy one 2 hours away that was red and configured like we wanted. Frank checked incoming camrys being built and saw one More

by Kim S
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Robinson
Mar 27, 2025 -

Germain Toyota of Columbus responded

Kim, thanks for taking a moment to give us the highlights of your dealership experience with Frank! We're delighted he was dedicated to your complete satisfaction. Congrats on the new Camry! Best wishes for pleasant travels, from the whole team at Germain Toyota! Best Regards, Marcello Frustaci General Manager

March 27, 2025

Franklin was amazing in helping with our deal and making sure the process was fast and seamless. More

by jghidalgo307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin Robinson
Mar 27, 2025 -

Germain Toyota of Columbus responded

Thank you for your awesome review of Frank! We're pleased he did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new Toyota! Best Regards, Marcello Frustaci General Manager

March 26, 2025

Amanda Trout is beyond FABULOUS as a sales woman! She is kind, patient, extremely knowledgeable, considerate, and goes the extra mile/went above and beyond not only during the process of the purchase More

by Lola
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Trout
Mar 26, 2025 -

Germain Toyota of Columbus responded

Lola, we're glad you had an insightful and supportive dealership experience with Amanda and the Germain Toyota team. Congratulations on your new truck! We hope you enjoy many happy travels on the road ahead. Best Regards, Marcello Frustaci General Manager

March 24, 2025

Mahogany Nolen is a very knowledgeable service center asset to Germain. She answered every question I had about what service would be performed. She informed me of when my car would be ready. More

by Boblinda2016
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gabrielle Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Germain Toyota of Columbus responded

Thank you for your trust in our service team! We're happy Mahogany provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Best Regards, Marcello Frustaci General Manager

March 23, 2025

Mohagany was awesome! I came in on Thursday regarding a slow leak in my tire. They were busy, but insisted that I come back on Saturday because she wanted to make sure th More

by amastin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Germain Toyota of Columbus responded

Thanks for taking the time to review your service experience! We're happy Mahogany handled your visit with great care. We hope you'll continue to choose Germain Toyota for all your automotive needs! Best Regards, Marcello Frustaci General Manager

March 22, 2025

I am absolutely so, very comfortable leaving my vehicle for service at this dealership, the welcoming staff at the service department does a fantastic job and your vehicle is completed as promised! I espec More

by Satisfy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaQuita Allsion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Germain Toyota of Columbus responded

That's awesome! Thank you for always trusting Chris and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

March 21, 2025

The service at Germain Toyota is well above my expectations. I feel confident that my car is being looked after and the service is done at a level of excellence that has kept me on the road. I was More

by Rick St Onge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcello Frustaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Germain Toyota of Columbus responded

Rick, thanks for the fantastic review of Chris! He's the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Germain Toyota for the best service! Best Regards, Marcello Frustaci General Manager

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