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Germain Nissan of Columbus
Columbus, OH
504 Reviews
Ready to drive home in a new vehicle that checks off every box on your list? If so, browse the selection of new Nissan models for sale at Germain Nissan of Columbus.
As a proud member of the family-owned and -operated Germain Automotive Group, our Nissan dealership near Columbus, Westerville, and Pataskala, Ohio, offers all the perks and selection of a large-scale dealership with the warmth and attentiveness of a small business. Whether you want to lease a new Nissan SUV, buy a used car, or schedule auto repairs and maintenance, you can do it all at our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 505 reviews
July 30, 2014
Matthew Wilhelm During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your s During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your salesmen, Matt Wilhelm. Matt was friendly, helpful, and professional. He throughly assisted me in answering any questions I had. Although I did not purchase the car that day, I did indeed purchase that car a few days later from Matt. I wanted to let Germain Nissan know what great customer service I received from Matt. It is refreshing to deal with somebody that takes pride in his work and truly has the customer's best interest in mind. Thank you Matt, for your patience, expertise, and assistance. Ask for Matt Wilhelm, he is absolutely great to work with. More
by Joebald
Employees Worked With
Matt Wilhelm
July 30, 2014
Stress-free They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future so nothing will take me by surprise and gave me a very good tutorial about everything that the car does and how everything works. More
by livm1795
Employees Worked With
Phil Hicks
July 27, 2014
Worth the Trip! Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh that our Nissan Pathfinder was deemed unfixable under the recall for Strut Tower Corrosion. Corrosion that ultimately snapped my steering column while driving. Fortunately, when it snapped I was traveling at a slow speed in a residential area. After driving a 2013 Altima loaner from West Hills Nissan as Morley group took the reigns, 6 weeks later, they purchase the Pathfinder under code of the recall. That is when my search heightened. Loaner turned back in and we needed a car. After what amounted to a 6 week test drive, I knew I wanted an Altima. I also knew I wanted a 5th generation body style which had us seeking a 2013 or newer. We looked at and drove several 2013s in Pittsburgh area, all with 35-45k in miles. I decided to expand the search, and googled "Nissan Dealerships in Ohio" That is when I found Germain and what appeared to be the perfect car. a Certified 2014 Altima S with sports package and only 3286 miles. I sent an email to check availability and Lauren Kuhn responded almost immediately. Lauren was fantastic through entire process. Being nearly 3 hours away, I wanted to know everything before making the trip. She was always available and answered every question. After several emails, texts and phone calls over 4 days, we made the trip Saturday morning. My wife and I we so pleased with every aspect of the dealership. It was a seamless process and we were made to feel comfortable throughout. Special thank you to Lauren and Karl. We will return to Germain Nissan when the need arises to replace our Rogue. Lauren Kuhn will be the first call we make. Thank you! More
by 4wauz
July 11, 2014
Good Experience I traded a six year old car for a new Nissan Altima. I thought Matthew Wilhelm did a very nice job of showing me the features of the car and the deta I traded a six year old car for a new Nissan Altima. I thought Matthew Wilhelm did a very nice job of showing me the features of the car and the details of the lease. I definitely would come back and talke with Matt again the next time I'm in the market for a car. More
by cgwine
Employees Worked With
Matthew Wilhelm
July 01, 2014
brought new car Lauren is very friendly and happy always smiling and she has a lot patience with deaf people ( i am deaf ) she want to make sure i understood everythi Lauren is very friendly and happy always smiling and she has a lot patience with deaf people ( i am deaf ) she want to make sure i understood everything and she will take all of her time for me. More
by arakeardraeh
June 30, 2014
WOW! What a great experience What a great experience in dealing with Josh Roach and Josh Miller. They were honest, fast and went above and beyond our expectations in buying our n What a great experience in dealing with Josh Roach and Josh Miller. They were honest, fast and went above and beyond our expectations in buying our new Armada. We would high recommend them to anyone if you are looking for a new Nissan. Keep up the good work fellas. We will be back. Vince and Molly More
by vwfinney
Employees Worked With
Josh Roach
June 25, 2014
Germain Nissan is the best Mike Banton at Germain Nissan is my guy when it comes to buying or leasing a car. He is extremely professional and treats all of his clients with the Mike Banton at Germain Nissan is my guy when it comes to buying or leasing a car. He is extremely professional and treats all of his clients with the utmost care. Additionally, Germain Nissan's facility is first class and the staff goes above and beyond to make their clients satisfied. I recommend everyone to get a car at Germain Nissan and will definitely come back for another car in the future. More
by Buckeye11
Employees Worked With
Michael Banton
June 21, 2014
Not prepared but overall a fair experience I had an appointment to come in and pick up my new Altima but when I showed up it was not ready. They had to complete the paperwork for me to sign and I had an appointment to come in and pick up my new Altima but when I showed up it was not ready. They had to complete the paperwork for me to sign and had to clean and prep the car. What should have taken 15 min took over and hour and a half just because they did not prepare in advance of my schedule appointment (4 days in advance was scheduled). Other than the unnecessary long wait it was an OK experience. More
by kneidig
Employees Worked With
Jeremy Ross
June 20, 2014
Great, honest service!! I recently had an issue with my Nissan Armada transmission that caused me to have to have my car towed. I recently moved to the Columbus area so I wa I recently had an issue with my Nissan Armada transmission that caused me to have to have my car towed. I recently moved to the Columbus area so I wasn't sure where to have it towed so I decided to call the nearest Nissan Dealership which was Germain Nissan on Morse Road. I am so glad I did! From the moment I talked to Tony to see if I could have my car towed there I felt like I was in good hands. He promptly called me on Monday morning to let me know that they would be looking at my car that day and he would get back to me with an estimate by the end of the day. Naturally when you have issues with a transmission you expect that you are going to be paying thousands for the repairs, especially at a dealership. I was certain I was going to get a call from Tony saying I needed a new transmission or a re-build. I am happy to say I was wrong and that was not the case. Tony called me back and it turned out to be a transmission cooling line that had busted. What a tremendous relief. Tony gave me an estimate for the repair and it was far below what I expected. He said he would order the parts and I could expect my car to be ready on Wednesday. The next day I got a call from Tony saying they received the parts and that my car was ready for me to pick up, a day early to my surprise. When I went to pick it up the price was actually lower than he had initially quoted. At that point I knew I had found my new service department. Honestly how many service departments would have actually been honest about the repair. From past experience with many, I can tell you that the majority would have told me that a new transmission was necessary. I thank Tony very much for the friendly, and quick service and the honesty he provied me! I was so impressed with the customer service I received from Tony in the service departhment that over the weekend I returned to Germain Nissan to look at used cars for my 18 year old son. I ended up purchasing a 2011 Nissan Altima from Lauren Kuhn. I have to say I am just as impressed with the sales department as I am with the service department. Lauren was very helpful, friendly and patient and even stayed late to help us in deciding which car to purchase. Let me just say that buying cars is my least favorite thing to do, I litterally dread when it is time to purchase a vehicle. Lauren made this buying experience very pleasant. I will be a repeat customer at Germain Nissan when it comes time to buy our next vehicle. Tony and Lauren thank you so much for your excellent customer service! Sincerely, Bobbie More
by bobster6696
Employees Worked With
Tony in the service department
June 16, 2014
Great car buying time My family has used this dealership for several years. Always saying the dealer is knowledgeable and friendly. I will agree. Mike was great, even thoug My family has used this dealership for several years. Always saying the dealer is knowledgeable and friendly. I will agree. Mike was great, even though the computer system was having issues he made light of the situation and made us all laugh. Everyone that we came into contact with was friendly and good at the job that they were doing. The DocUpad made signing a lot more fun also. We will be returning in the future. More
by maharris1118
Employees Worked With
Michael Banton
