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Germain Nissan of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.7
581 Reviews
Ready to drive home in a new vehicle that checks off every box on your list? If so, browse the selection of new Nissan models for sale at Germain Nissan of Columbus. As a proud member of the family-owned and -operated Germain Automotive Group, our Nissan dealership near Columbus, Westerville, and Pataskala, Ohio, offers all the perks and selection of a large-scale dealership with the warmth and attentiveness of a small business. Whether you want to lease a new Nissan SUV, buy a used car, or schedule auto repairs and maintenance, you can do it all at our dealership!
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4300 Morse Rd.

Columbus, OH

43230

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Showing 581 reviews

May 04, 2023

I enjoyed working with Paul M. He was very helpful and the work on my car was completed on time. I recommend Germain Nissan! More

by davidmarque
Recommend Dealer
Yes
Employees Worked With
Paul M.
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May 05, 2023 -

Germain Nissan of Columbus responded

We're thrilled to hear that Paul provided you with helpful and efficient service here at Germain Nissan! We appreciate your recommendation and are glad to hear your car was taken care of promptly. Thank you for your trust and support!

May 04, 2023

They were courteous they were on time today or informative, and I felt very welcome there More

by barbarawrightbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Banton
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May 04, 2023 -

Germain Nissan of Columbus responded

Thanks for the great review of Germain Nissan, Barbara. It was our pleasure to work with you!

April 27, 2023

Service personnel were very helpful, friendly, and everything was done according to order and the car was done in a timely manner More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Couthern
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Apr 27, 2023 -

Germain Nissan of Columbus responded

Jan, we appreciate you taking the time to leave us a five-star review! It's fantastic to hear that our team provided helpful, friendly, and efficient service. Thank you for choosing Germain Nissan. Drive safely!

April 12, 2023

Very good customer care, nice visitors area and completed service in time, and explained everything in detail. More

by siib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deezy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Banton
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Apr 12, 2023 -

siib responded

Very good customer care

April 04, 2023

I’ve been going here for years. For some reason they don’t know what’s wrong with my vehicle and customer service has declined. More

by Z baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Apr 04, 2023 -

Germain Nissan of Columbus responded

I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider reaching out? Thank you, Chelsea Loar - Service Manager - 614-383-4321

Apr 09, 2023 -

Z baby responded

Sure, I’ll try to contact you this week.

April 02, 2023

Welcoming experience, professional, friendly, and all employees were helpful to ensure you were being assisted. It was my first time back in about 3 years and even though my original dealer had passed o More

by Fredrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deezy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Armentrou, Avila
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Apr 03, 2023 -

Germain Nissan of Columbus responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Nissan team. Drive safely, and we hope to see you back again down the road!

Apr 04, 2023 -

Fredrie responded

See you in September. Thank you.

March 30, 2023

Cameron was very helpful, punctual and made the process as simple as possible. Great overall experience More

by Tylermarcusjames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron D
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Mar 30, 2023 -

Germain Nissan of Columbus responded

Thanks for sharing this positive feedback about your experience with Cameron. The Germain Nissan team appreciates your support, Tyler!

March 29, 2023

Over all great in everything. The service the accommodation. Carl Brown and Steve are awesome. More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deezy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Brown
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Mar 29, 2023 -

Germain Nissan of Columbus responded

Missy - Thanks for the kind review of Carl and Steve here at Germain Nissan! It means a lot to our team to hear this great feedback.

March 17, 2023

I was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. C More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morgan, Gary Haskins
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March 01, 2023

I needed something looked at on my car and instead of making me wait or asking me to schedule an appointment, Greg West immediately took care of it personally! Teonna Brooks had my receipt ready with a c More

by amf07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West, Teonna Brooks
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