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Germain Mazda of Columbus
Columbus , OH
495 Reviews
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May 12, 2023
Jason was able to get me the right car with the additional options I was looking for. The price was fair without any dealer markups and didn’t push for me to add additional services I wasn’t intere additional options I was looking for. The price was fair without any dealer markups and didn’t push for me to add additional services I wasn’t interested in. A overall great experience finding and purchasing a new vehicle. More
by Brian
Employees Worked With
Jason Masteller
November 01, 2022
Purchased a car our out right, no loan/lien on 8/15/22, still have yet to receive the title. There is an issue with the mileage on the title, they wanted me to sign papers sating the the car was purchas still have yet to receive the title. There is an issue with the mileage on the title, they wanted me to sign papers sating the the car was purchased with over 43,000 miles on it. When the car was purchased the car only had 35,300, per the Purchase Agreement. They said they would need to get the prior owner in to sign and correct the title, not my problem. 1st temporary tag was set to expire they did email me a new tag. Little to no communication with the dealership since then, no updates. Second temporary tag set to expire next week. Tried to reach out to the sales team and no return communication its been 3 days. Today, called the main number told the receptionist I needed to talk with a live manager, not a voicemail to try and resolve the issue. She transfers me to a voicemail. After leaving a voicemail and calling back, she stated nothing she can do, "it is the end of the month and everyone is busy". Still no return call! To top it off, I pulled a CARFAX report on the car and it shows 8/16/22 tires replaced with 35,304 miles on it and the title transferring to the dealer on 8/17/22 with 43,230. Not possible to drive 7,926 miles in a 24hr period, 330 mph? Now I own a car that will have an odometer tampering flag! And will be worth significantly less at no fault of mine. Note to future buyers ensure they have the title and it matches the car that is being sold. More
by Matt
Employees Worked With
Jason Masterller
October 25, 2022
My wife and I purchased a 2023 Mazda Cx-50. Jason was very professional, respectful and attentive throughout the process. I will be reaching back out to him when the time comes for the next veh Jason was very professional, respectful and attentive throughout the process. I will be reaching back out to him when the time comes for the next vehicle. Most dealerships these days have the leverage to push you around with the short supply but there at Germain Mazda of Columbus they treated my wife and me like they would like to be treated. Kudos to the whole team for guiding us and providing us with a great experience👍 More
by IanC
Employees Worked With
Jason-Sales Zach-Finance
