Germain Mazda of Columbus

This dealership did not have the 2013 Mazda 5 that I wanted, but Paul found the car and had it delivered to him. Terry made sure that I understood the features during and after the test drive of a 2014 wanted, but Paul found the car and had it delivered to him. Terry made sure that I understood the features during and after the test drive of a 2014 Mazda 5. While I was waiting for the finance person, Sonny, Terry and Michelle Hill was concerned for my comfort. I was not expecting the long delay with a none finance purchase. It was explained and I could see that they were very busy. The car was late getting to them on Monday, but the dealership called. I appreciate Terry's personal delivery of my new car to me in Dayton, OH. Overall I had very good experience in buying my new car from this dealership and looking forward to the same or better service in the future. More

Purchasing a used car is never easy. It was made very easy with all the background information on the car. The whole experience was made as uncomplicated and actually fun with Terry. I would definitely v easy with all the background information on the car. The whole experience was made as uncomplicated and actually fun with Terry. I would definitely visit this dealership next time I am in need of a new car. More

My family and I have purchased 6 vehicles over the years from Rusty. When our youngest daughter went off to college, Rusty convinced us to lease a new vehicle so that she wouldn't have to be concerned with from Rusty. When our youngest daughter went off to college, Rusty convinced us to lease a new vehicle so that she wouldn't have to be concerned with the drawbacks of a used vehicle. Our oldest son and our nephew have also purchased vehicles thru Rusty. He's not only our car salesman/mechanic, but he's a good friend. He's also our go to guy for all things electronic, technical, etc. He's always full of advice. Whenever we're in the market for another vehicle, which isn't often, Rusty is the one we call. I would highly recommend Rusty as the man to get the job done! More

Rusty made our car buying experience one of the best thus far and when it is time to buy another car, we plan to return. We look forward to working with Rusty again. far and when it is time to buy another car, we plan to return. We look forward to working with Rusty again. More

Always the best buying experience. I have picked up 3 new cars in 13 months and will always go back. All are very friendly and customer service focused. new cars in 13 months and will always go back. All are very friendly and customer service focused. More

Very helpful and willing to communicate via email. Easy to work with and made what can be a stressful process more managable. Would recommend in the future. to work with and made what can be a stressful process more managable. Would recommend in the future. More

The entire team at Germain Mazda was great. They really know how to meet the needs of their clients. Especially, when you've had a bad experience at another dealership, and they go to great length to ease know how to meet the needs of their clients. Especially, when you've had a bad experience at another dealership, and they go to great length to ease your troubled mind. I would highly recommend this group of people to work with again. More

Rusty was fantastic to work with. He was knowledgeable and wanted to help make sure I got the vehicle that best fit my needs. I bought a Mazda 5 and I love it! and wanted to help make sure I got the vehicle that best fit my needs. I bought a Mazda 5 and I love it! More

Everyone at the dealership was extremely friendly. This included being offered coffee to Kyle washing our current vehicle while we were doing paperwork for the vehicle purchased. Damon is a very competent included being offered coffee to Kyle washing our current vehicle while we were doing paperwork for the vehicle purchased. Damon is a very competent and non pushy salesperson. Sonny spent the time necessary to explain all the paperwork. We purchased a used vehicle, 2007 Honda Accord, and they treated us very nice. I highly recommend this dealership. More

First Class Dealership, First Class Guys, Built on Honor. I've purchased a number of new cars over the years, first time I ever considered a Mazda and am really glad I did...Terry Johnson & Tim Nilsen made I've purchased a number of new cars over the years, first time I ever considered a Mazda and am really glad I did...Terry Johnson & Tim Nilsen made the "experience", pleasent, friendly, and one that will have me returning to see them next time I consider a new automobile. These two guys were First Class, making sure my wife and I were confortable with the deal and ensuring that they would stand behind us throught the purchase. I couldn't be more impressed with their real customer service. Too often we hear the words "customer service"...for these two guys, as well as all employees at this specific dealership, "customer service" really means something, not just lip service. Thanks guys, thanks Germain Mazda....You too are "Built on Honor" More