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Germain Mazda West
Columbus, OH
194 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 194 reviews
November 19, 2025
I will absolutely bring my car back for future issues I may encounter. The staff is great! may encounter. The staff is great! More
by Cassi
Verified Customer
November 18, 2025
Mike was extremely helpful, very knowledgeable and did not pressurized us into buying, very dedicated Employee, extremely detail and organized I think he needs a 5 star award and reward for the best Emp not pressurized us into buying, very dedicated Employee, extremely detail and organized I think he needs a 5 star award and reward for the best Employee and a raise for his service More
by Liz
Employees Worked With
November 12, 2025
It was the best experience purchasing a car that I have ever had. I was treated very well and I am thrilled with my experience ever had. I was treated very well and I am thrilled with my experience More
by RONISTIFFLER
November 12, 2025
Good and knowledgeable salesman. Didn’t care for the sales manager. Nice showroom, very comfortable Didn’t care for the sales manager. Nice showroom, very comfortable More
by stevepost907
Employees Worked With
November 12, 2025
Very pleased with the car and the people who helped me get the car..couldn't ask for better helh get the car..couldn't ask for better helh More
by MYNUTTYNAN
Employees Worked With
November 07, 2025
Best experience we have ever had with a vehicle purchase. Phillip was very professional and thoroughly answered any questions we had about the new vehicle. Phillip was very professional and thoroughly answered any questions we had about the new vehicle. More
by DWILLIAMS5019
Employees Worked With
Phillip Ramirez
November 01, 2025
We were kept in the loop every step of the way. They provided fair and knowledgeable service. Quick turn around. They provided fair and knowledgeable service. Quick turn around. More
by nickw
November 01, 2025
Super easy to work with Our sales agent John Bechtel is my favorite agent ever purchasing a car my favorite agent ever purchasing a car More
by SSHURSEY
November 01, 2025
Wonderful customer experience. I loved the video that was sent to me and also the return of my car. I loved the video that was sent to me and also the return of my car. More
by VCOMP77043
October 31, 2025
Professional and very helpful. Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do fur Willing to do research on extended warranty and take care of the issue that we came for. Ron went above and beyond to help me. Will be back to do further business. More
by ihrig_ron
