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Germain Lincoln
Naples, FL
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top shelf Dealer Mark Hill is my service adviser and is a super person and a super adviser,he takes car of my car like it was his own Thank you mark Mark Hill is my service adviser and is a super person and a super adviser,he takes car of my car like it was his own Thank you mark More
Our sales person Mumtaz Jamal Was very attentive and straightforward, and presented as A true professional. A credit to your Dealership and the Lincoln name straightforward, and presented as A true professional. A credit to your Dealership and the Lincoln name More
An exceptional dealer with an outstanding staff. We purchased our Lincoln in 2016 from Germain Lincoln in Naples, FL. Our experience with Germain has been excellent. Cheryl Rehkopf, service person, We purchased our Lincoln in 2016 from Germain Lincoln in Naples, FL. Our experience with Germain has been excellent. Cheryl Rehkopf, service person, is very knowledge, seeing that our Lincoln is well taken care of. We had a few minor problems on our Lincoln, which Cheryl explained in detail and had the problems corrected. You are treated as if you are the only person having a car serviced. I highly recommend the dearlership. Thank you Germain Lincoln and Cheryl Rehkopf More
Service advisor Cheryl Rehkoph very personable, caring and efficient and did her best to help resolve problem. This was the third visit to have this problem addressed and the MKT was returned to me after and efficient and did her best to help resolve problem. This was the third visit to have this problem addressed and the MKT was returned to me after I drove it with a Service Manager. Hopefully it is finalyfixed. More
Service Cheryl Rehkopf was my service representative. She is efficient and very friendly. Repair to my newMkz Was well done. David Miller was the valet and h Cheryl Rehkopf was my service representative. She is efficient and very friendly. Repair to my newMkz Was well done. David Miller was the valet and he was also very nice to work with. More
I took my Lincoln for service recently and Justin Yoerger & Scott Moesner were my service reps. He was right there to greet me at the check in area and informed me on what they were going to do to the vehic & Scott Moesner were my service reps. He was right there to greet me at the check in area and informed me on what they were going to do to the vehicle and approximately how long it would take. He did offer me a ride or a loaner if I desired. Justin kept me informed on the status of the repair and made sure I was comfortable during my wait. Maloney at the snack station also checked to see if I wanted some coffee, soda, juice etc. this dealership service department give you first class treatment. That is why I chose Lincoln and Germaine for my dealership. More
Worst experience with auto repairs I've ever had Our car was towed there on March 22, 2019 and was NEVER properly repaired when transported back to WI mid July, partly at our expense.. The car was s Our car was towed there on March 22, 2019 and was NEVER properly repaired when transported back to WI mid July, partly at our expense.. The car was so improperly repaired that the Lincoln Dealer in Milwaukee had to put in a new engine. All the incorrect issues were addressed and repaired and I'm certain that Germain Lincoln was notified about all the items addressed. I would NEVER take a vehicle there under any circumstances. More
Dennis Leach was very knowledgeable,soft spoken and polite . He was a gentleman and easy to speak with. We would definitely be back to buy another car. polite . He was a gentleman and easy to speak with. We would definitely be back to buy another car. More
Service Dealt with Cherie Rehkopf........she.is courteous, knowledgeable and efficient..waiting time was reasonable and coffee was available with the morning Dealt with Cherie Rehkopf........she.is courteous, knowledgeable and efficient..waiting time was reasonable and coffee was available with the morning newspaper.plus Wall Street journal. More
Cheryl Rehkopf handled the service of my MKCIn an Cheryl Rehkopf handled the service of my MKC In an excellent manner, very professional and friendly. She explained the work that was done on my car f Cheryl Rehkopf handled the service of my MKC In an excellent manner, very professional and friendly. She explained the work that was done on my car faultless. More