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Germain Lincoln

Naples, FL

4.5
322 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 322 reviews

November 30, 2023

Justin is great! He is the shining star of the service department. Miguel is always a pleasure to interact with and is very customer oriented. More

by witcherr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola
Dec 01, 2023 -

Germain Lincoln responded

We're delighted to know that Justin and Miguel have provided excellent service during your visits to Germain Lincoln of Naples. Thanks for the review—we appreciate it!

November 26, 2023

Personnel pleasant and courteous. Pleasant surroundings to. Wait for completion of service. Explained problem and correction fully. More

by wfj43@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola
Nov 27, 2023 -

Germain Lincoln responded

We're glad to know you had a wonderful experience at Germain Lincoln of Naples! Our team always aims to provide top-notch service and clear communication about any issues or corrections needed. Thanks for your positive feedback!

November 18, 2023

Michael in the service department had always been very helpful but I had not had any experience with sales at the dealership, until now. First, Lindsey Downs, communicated over the phone many times to sh More

by jeffrosser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Downs, Ed Falcone, Tony in Finance, Sal Coppola, John Stone, Jarrod Kilway
Nov 20, 2023 -

Germain Lincoln responded

We're so glad to know that our team, especially Michael, Lindsey, and Ed were able to provide you with a great experience at Germain Lincoln of Naples. We strive for efficient and enjoyable processes like yours! Enjoy your new vehicle!

November 10, 2023

Been getting service here on different vehicles since 2009. Alway treated well and work performed competently. More

by keiththimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin (service)
Nov 10, 2023 -

Germain Lincoln responded

Keith, we're so glad to have had you as a customer since 2009 at Germain Lincoln of Naples. Thanks for trusting us with your vehicles for many years. Safe travels until next time!

November 07, 2023

Great service clean facility competitive pricing. Ask for Justin. Very cordial, love the free car wash More

by Rollanddavis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yoeger
Nov 08, 2023 -

Germain Lincoln responded

We're glad to know you had a great experience at Germain Lincoln of Naples! It's always our goal to provide top-notch service and competitive pricing. Enjoy your free car washes, and don't hesitate to reach out if there's anything else we can do for you!

November 01, 2023

Excellent service, rapid and convenient location Helpful and courteous staff good waiting area Car wash was good More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola
Nov 01, 2023 -

Germain Lincoln responded

Dave, we're glad to know you found our service excellent and location convenient at Germain Lincoln of Naples. Thanks for appreciating the staff and amenities!

October 17, 2023

Justin is consistently attentive and responsive to any issue or question I present. He is an excellent service attendant. More

by jndejesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 18, 2023 -

Germain Lincoln responded

We're glad to know that Justin has been able to assist you effectively at Germain Lincoln of Naples. We appreciate your feedback and look forward to serving you again in the future!

October 08, 2023

I can tell you in about five words what I like about the dealership! Job well done!P More

by bingoman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Oct 09, 2023 -

Germain Lincoln responded

Thanks so much for the five-star review! See you next time at Germain Lincoln of Naples!

October 08, 2023

Puerto DeLonne was easy to work with, very knowledgeable and made buying a car a pleasure. Tony was also efficient and very friendly. What can I say? It was very great! More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Antonelli , John Stone
Oct 09, 2023 -

Germain Lincoln responded

We're delighted to know that our team at Germain Lincoln of Naples made your car-buying experience a pleasure! Thank you for the positive feedback, and we hope you enjoy your new ride.

October 08, 2023

Do Not Buy a new Navigator from this dealer. Known product defect (excessive vibration at highway speed) for which they have no fix and won’t even attempt. Well documented on Lincoln Forum and More

by Rlflesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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