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Germain Lincoln
Naples, FL
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 317 reviews
December 11, 2023
My service appointments have always been on time and efficient. Waiting in the lounge area is very comfortable and staff check on you and will provide water, coffees, teas, etc. The service agent thro efficient. Waiting in the lounge area is very comfortable and staff check on you and will provide water, coffees, teas, etc. The service agent throughly reviews everything and my car is cleaned to a spotless shine. I won't take my Nautilus anywhere else for service. More
by Leah Dever
Employees Worked With
Justin Yoerger, 5 stars
December 08, 2023
Eduardo was great. Extremely knowledgeable. Loved the Corsair! I traded a new (8800 miles Cadillac CT5 for a Corsair). What a treat and I would highly recommend calling Extremely knowledgeable. Loved the Corsair! I traded a new (8800 miles Cadillac CT5 for a Corsair). What a treat and I would highly recommend calling Eduardo at Germain Lincoln. More
by Mike
Employees Worked With
Eduardo (Sales), Stephen ( Business Mgr) and Mark ( Sales Mgr) we’re all the greatest!
December 01, 2023
Do not buy here. They are selling vehicles with known driving defects (2023 Navigators). They acknowledge the defect after purchase and then note there is nothing t They are selling vehicles with known driving defects (2023 Navigators). They acknowledge the defect after purchase and then note there is nothing they can do about it. But they cheerfully offer to help with the Lemon Law process. Unfortunately, you still have a lemon to deal with. I would never buy here again. Major, costly mistake for me. More
by 216216flr
Employees Worked With
Brendan (sales manager), Pietro (salesman)
November 30, 2023
Justin is great! He is the shining star of the service department. Miguel is always a pleasure to interact with and is very customer oriented. He is the shining star of the service department. Miguel is always a pleasure to interact with and is very customer oriented. More
by witcherr
Employees Worked With
Sal Coppola
November 26, 2023
Personnel pleasant and courteous. Pleasant surroundings to. Wait for completion of service. Explained problem and correction fully. Pleasant surroundings to. Wait for completion of service. Explained problem and correction fully. More
by wfj43@yahoo.com
Employees Worked With
Sal Coppola
November 18, 2023
Michael in the service department had always been very helpful but I had not had any experience with sales at the dealership, until now. First, Lindsey Downs, communicated over the phone many times to sh helpful but I had not had any experience with sales at the dealership, until now. First, Lindsey Downs, communicated over the phone many times to share info on a new Navigator and the value of my trade-in. She was very helpful. I had decided to compare deals at another Florida Lincoln dealership but before driving to that dealership I called Germain. Lindsey was off, so Ed Falcone helped me. Ed too was very professional, very courteous, and very knowledgeable. He showed me the Navigator I wanted, had my trade-in valued quickly, and made the experience very enjoyable. Tony in Finance was also great to work with. The whole process took only three hours, and I’m now enjoying my new Navigator purchased at Germain, thanks to a great sales team and a great experience. More
by jeffrosser
Employees Worked With
Lindsey Downs, Ed Falcone, Tony in Finance, Sal Coppola, John Stone, Jarrod Kilway
