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Germain Lincoln
Naples, FL
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 317 reviews
June 24, 2010
I sent e-mails out to a few Ford and Mercury dealers requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, requesting information on the Fusion and Milan. Dave Kern responded first and was the only response I received. Since I live a distance from Naples, alot was done by e-mail until I was ready to purchase. Ivisited and met Dave personally. He was a gentleman, respectful and fully knowledgeable of his product. He guided me by understanding my needs and not pushing me into something I did'nt need or want. I love my Milan and am heartbroken that I won't have an opportunity to own another. This is my 5th Mercury, an excellent product and my salesman Dave "the best". I would be remis if I did'nt thank the service department-THEY ARE GREAT! I wish GOOD LUCK to dave, the Service department and all the ancillary staff at Germain, they all did an excellent job.....thank you....Toni Cafaro More
by tonicaf
Employees Worked With
Dave Kern, Dave Kern
June 24, 2010
I feel both the salesman (Sal) and the GM (leslie) went out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply won out of their way to make me feel comfortable about the deal and were extremely helpful throughout the entire process. My new vehicle is simply wonderful. The tech package has come a long way since my last car (2005). JoAnn Montalbano More
by sjm9071
Employees Worked With
Leslie & Sal, Sal Coppola
June 23, 2010
Everyone at Germain Lincoln Mercury always goes the extra mile to make sure I am satisfied every time I have my car serviced. My salesman, Sal Cappola, was great to work with when I leased my Lincoln MKZ. He mile to make sure I am satisfied every time I have my car serviced. My salesman, Sal Cappola, was great to work with when I leased my Lincoln MKZ. He made the whole process very easy and most important I trust him. I will lease again from Germain Lincoln when my lease is up. It is a good place to do business. More
by Rickybobbytommy
Employees Worked With
Sal Coppola, Sal Coppola
June 23, 2010
I purchased my first Lincoln and leased two other Lincolns from Germain Lincoln-Mercury. I received excellent service from Dave Kern on each occasion. He was always very friendly and every car had th Lincolns from Germain Lincoln-Mercury. I received excellent service from Dave Kern on each occasion. He was always very friendly and every car had the exact specifications I wanted. I was always happy because of Dave's diligence in finding the "perfect" car for me. I will continue to either buy or lease cars from this dealership as long as Dave Kern is working there. If I were to give Dave a rating for his outstanding service it would be A++++. More
by L&DJONES
Employees Worked With
Dave Kern, Dave Kern
June 23, 2010
I have been a most satisfied customer for almost 20 years, purchasing and leasing both Mercury and Lincoln autos. Dave Kern has been my salesman throughout. He is knowledgeable, helpful, friendly a years, purchasing and leasing both Mercury and Lincoln autos. Dave Kern has been my salesman throughout. He is knowledgeable, helpful, friendly and available for questions. The service department has taken care of my automobiles on time and on schedule in a professional and friendly manner. I have never had a problem with any auto I leased or purchased at Germaine. Since all else reflects excellent customer relations, I have to assume that the price is also competitive. I must admit, that I have not shopped at other dealers because I am extremely satisfied with Germaine. More
by holihen2
Employees Worked With
Dave Kern, Dave Kern
June 23, 2010
Bonnie was great. She was efficient, respectful and direct. Would recommend her to anyone - especially female purchasers. As a female I have not been taken seriously and when it came to signing on th direct. Would recommend her to anyone - especially female purchasers. As a female I have not been taken seriously and when it came to signing on the dotted line - previous sales people would turn to my husband for credit and final approval. I wasn't going to proceed with anyone that approached me that way again. Bonnie didn't even hint at doing that. She is great! More
by laurapeter
Employees Worked With
Bonnie Cooper
June 22, 2010
We leased a 2010 Lincoln MKZ. We established contact with Dave Kern through the Lincoln website. He proved to be experienced, knowledgeable and never wavered in his commitment to provide us a quality e with Dave Kern through the Lincoln website. He proved to be experienced, knowledgeable and never wavered in his commitment to provide us a quality experience. He kept his word on any agreements made and adjusted his schedule to meet ours. We got a vehicle in which we feel very comfortable, with some very nice appointments and at a terrific price. More
by fountaindc
Employees Worked With
Dave Kern, Dave Kern
