
Germain Lincoln
Naples, FL
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New Navigator Service Customer Service Representative Justin Yoerger is as capable as they come! He is friendly, professional, trustworthy and customer focused. The dealer Customer Service Representative Justin Yoerger is as capable as they come! He is friendly, professional, trustworthy and customer focused. The dealers quality of work was excellent and it was completed ahead of schedule. It doesn't get any better. More
Excellent service experience I dealt with Dave Ambrozewicz and had the most comforting service experience I have ever had. I knew at all time what was going on and best of all my I dealt with Dave Ambrozewicz and had the most comforting service experience I have ever had. I knew at all time what was going on and best of all my problem was resolved More
Service Experience I've purchased many vehicles over the years and have never dealt with a Service Representative as capable, friendly, professional, trustworthy and cus I've purchased many vehicles over the years and have never dealt with a Service Representative as capable, friendly, professional, trustworthy and customer focused as Justin Yoerger. I have never looked forward to having my vehicle serviced but I always look forward to working with Justin. He represents Germain Lincoln so very well. More
Purchase of 2015 Lincoln Navigator Wayne Van Deusen The purchase of our 2015 Navigator was truly a pleasure thanks to Sal Cappola. His knowledge of the vehicle and patience was amazing. We were please The purchase of our 2015 Navigator was truly a pleasure thanks to Sal Cappola. His knowledge of the vehicle and patience was amazing. We were pleased to learn Justin Yoerger was still with the service department. He is the essence of customer service. Many thanks to Sal and Justin, More
Great Justin Yoerger was very professional, courteous and very nice to deal with for my recent service appointment. He is a great representation of Germain Justin Yoerger was very professional, courteous and very nice to deal with for my recent service appointment. He is a great representation of Germain Lincoln. More
Top Notch Car Buying From the moment of stepping on the car lot our experience was very laid back and comfortable. No pressure sales approach, which is a key thing we loo From the moment of stepping on the car lot our experience was very laid back and comfortable. No pressure sales approach, which is a key thing we look for when shopping for a vehicle. The sales person, Sales manager, and Finance manager were all professional and up front when dealing with them. There was a large selection for the model car (MKZ Hybrid) we chose. We felt we left with a good deal. More
Car in for service again! It is never pleasant to bring your car in for service and have to wait for the repairs to be made. It's always a pleasure to interact with Justin Yoer It is never pleasant to bring your car in for service and have to wait for the repairs to be made. It's always a pleasure to interact with Justin Yoerger. He is professional, courteous and competent and will do whatever it takes to please the customer and get the car serviced quickly and you on your way. He is a real asset to the dealership and we will probably buy our next car there thanks to him even though we complain constantly about the long drive there....Jack Pettit More
Words of praise and satisfaction Scott Moessner, Service Consultant at Germain Lincoln, Naples is knowledgeable, professional and effective. Problem identified, solution found, quickl Scott Moessner, Service Consultant at Germain Lincoln, Naples is knowledgeable, professional and effective. Problem identified, solution found, quickly fixed. Simple, straight forward. Thank you Yvon More
warranty issue Justin Yoerger service representative, was the only reason that I kept patient during the month long diagnosis and repair of my 2011 Lincolin MKS. He Justin Yoerger service representative, was the only reason that I kept patient during the month long diagnosis and repair of my 2011 Lincolin MKS. He kept me informed of the progress every step of the way. He is an asset to the Germain family of dealerships. More
Dave Kern is awesome# We just bought a Lincoln MKC And love it! Our salesman Dave Kern was excellent to deal with. He really knows his Lincolns and was very kind and hardwo We just bought a Lincoln MKC And love it! Our salesman Dave Kern was excellent to deal with. He really knows his Lincolns and was very kind and hardworking on our behalf to make us happy. The dealership is a friendly helpful place. Top notch team! Susan and Joe Scavelli Ft Myers More