Germain Lincoln
Naples, FL
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Routine mainteance I needed to get some work done . I e-mailed Justin Yoerger and that is where the positive experience started. He got me an appointment when I wante I needed to get some work done . I e-mailed Justin Yoerger and that is where the positive experience started. He got me an appointment when I wanted one. Justin always answers my e-mails in a timely manner so he is super easy to work with. I always wait for service as the atmosphere is fabulous, I do a little work with the free internet, the office setting that is supplied is something I appreciate. The car is always washed and vacuumed, the work is completed without a problem. All cars need maintenance, Justin makes is real easy to take care of! More
service on our MKz Thanks to Scott Moesner he made my wife fell good about bringing our car in for service . everyone at the dealer ship was very courteous and profess Thanks to Scott Moesner he made my wife fell good about bringing our car in for service . everyone at the dealer ship was very courteous and professional. It was very obvious that they were there to take care of their customer More
Leasing and Serving Car I recently leased a car from Germain Lincoln. Sal Coppola was my sales agent. He was respectful, knowledgeable and very respectful. I would highly r I recently leased a car from Germain Lincoln. Sal Coppola was my sales agent. He was respectful, knowledgeable and very respectful. I would highly recommend him to any of my friends. I also dealt with Service Manager Scott Moesner. Scott was very helpful preparing my new car for me. Scott has efficiently helped me over the the past couple of years. I have leased three cars with Sal Coppola, I would highly recommend both men to any of my friends. Great service. Thank you. More
MKS-Lease This is the third car that I have leased from Germain and is the first time that I worked with Sal Cappola. It is a pleasure when you work with an in This is the third car that I have leased from Germain and is the first time that I worked with Sal Cappola. It is a pleasure when you work with an individual who is knowledgeabe and does everything to make sure that you have a pleasurable experience with Germain. Sal was respectful and attentive to make sure that all of my questions were answered. I would highly recommend Sal to all of my friends. I also dealt with Leslie Sass who made me feel as if I was the most important person to walk into their showroom.She is very bright and personable and a real asset to the Germain family. More
Thanks to Bill Wyatt Thanks Bill Wyatt, I love my new vehicle & Thank You for following up with Me.. Normally once You're out the door most Salesmen forget about You, this Thanks Bill Wyatt, I love my new vehicle & Thank You for following up with Me.. Normally once You're out the door most Salesmen forget about You, this is the 2nd car I have purchased from You & You always follow up to see if I have questions and are Happy with the car More
Service time estimate Justin Yoerger estimated 90 minutes for our repair and the job was complete 20 minutes sooner. Just enough time to enjoy a delicious breakfast on Ger Justin Yoerger estimated 90 minutes for our repair and the job was complete 20 minutes sooner. Just enough time to enjoy a delicious breakfast on Germain! More
Hassle free experience Another hassle free experience, just the way I like it. Justin Yoerger was available, as soon as I pulled up and got me setup with a courtesy ride ri Another hassle free experience, just the way I like it. Justin Yoerger was available, as soon as I pulled up and got me setup with a courtesy ride right away. He explained everything over the phone and was pleasant through out the experience. Bob, the driver was also very pleasant and prompt. Overall, it was a very good experience. Michael More
Pleasant! Having been a previous Cadillac owner, I decided to take a look at a Lincoln. I met with Robert Giro and took out an MKZ for a test drive. He was very Having been a previous Cadillac owner, I decided to take a look at a Lincoln. I met with Robert Giro and took out an MKZ for a test drive. He was very knowledgeable about the car and its features. Previously purchasing from other dealerships, this was an excellent experience. More
Service Visit I take my MKZ Hybrid to Germain Lincoln for service; they do great work and my customer service agent, Justin Yoerger, is very knowledgeable and helpf I take my MKZ Hybrid to Germain Lincoln for service; they do great work and my customer service agent, Justin Yoerger, is very knowledgeable and helpful. Also, I always do comparative pricing & Germain Lincoln has the best prices. More
Scott Moessner- Service Consultant I have had my Lincoln MKT serviced at Germain for 4 years including a new set of tires and I have found their service to be reliable, timely and prof I have had my Lincoln MKT serviced at Germain for 4 years including a new set of tires and I have found their service to be reliable, timely and professional. I like that I can get a Lincoln loaner and it is hassle free to do so on site. Scott Moessner keeps me informed of the status of my service and recommends work that is needed and work that is not. I also have an extended warranty and I will continue to get service performed there. More