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Germain Lincoln
Naples, FL
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New MKZ Sal Copolla was outstanding to deal with. He was very knowledgeable and not pushy. Took us on (2) test drives and pointed out the objective difference Sal Copolla was outstanding to deal with. He was very knowledgeable and not pushy. Took us on (2) test drives and pointed out the objective differences. Very professional and knew his electronics. Offered his future help in a very sincere way. More
No Problem Found--No Charge Last month we had a new compressor installed in the Air Ride System. This week a message came up saying Check Air Ride Switch, which we brought in. T Last month we had a new compressor installed in the Air Ride System. This week a message came up saying Check Air Ride Switch, which we brought in. The message went away at the dealership, but the question was given to a tech to be looked into. We got a call a couple of hours later that no problem was found and that the air ride was working OK. There was no charge to us for this work. Thank You. More
Great Employees, Great Dealership I can't say enough about this dealership. All of the employees are friendly and knowledgeable. I took my MKZ in for a recall and David Ambrozewicz was I can't say enough about this dealership. All of the employees are friendly and knowledgeable. I took my MKZ in for a recall and David Ambrozewicz was my service consultant for this visit. Since I had an appointment, he had all my paperwork ready when I got there and the rental car was on it's way. David kept me informed while they had the car and called me promptly when it was ready. He did an outstanding job which I have come to expect from Germain Lincoln. More
New experience with germain lincoln Thank You John Stone you made purchasing my MKC as easy as possible. I also have a better understanding of the automobile because you were so thorough Thank You John Stone you made purchasing my MKC as easy as possible. I also have a better understanding of the automobile because you were so thorough with your explanation on how the auto functions. I'm very happy with lincoln & your service &latte tigon to detail you gave to me & my daughter. I'm sure you will be dealing with in the future More
Service call! Hello, I have been very pleased with the service I have received! Both times that I have been there with my MKT, Justine Yoerger has worked with ser Hello, I have been very pleased with the service I have received! Both times that I have been there with my MKT, Justine Yoerger has worked with service for my car and has been very helpful. I really like the service I have received at Germaine Lincoln. Thank you for being concerned for your customers! I am not associated in any way with Germaine Lincoln! More
20,000 mile maintainence excellent service as usual by service consultant scott moessner and mechanics. the showroom is immaculate and the service thorough and speedy I recomm excellent service as usual by service consultant scott moessner and mechanics. the showroom is immaculate and the service thorough and speedy I recommend germaine Lincoln service More
A Pleasure to work with Justin Yoerger I have purchased my last 3 vehicles from Germain Lincoln. One of the best parts of purchasing vehicles there has been working with Service Consultan I have purchased my last 3 vehicles from Germain Lincoln. One of the best parts of purchasing vehicles there has been working with Service Consultant, Justin Yoerger. He represents the dealership so very well by his caring and professional attitude. He is very knowledgeable, follows up and does what he says he is going to do. I also appreciate the quality work done on my vehicles by the service department personnel. Brian Foltz More
Service of 2015 Lincoln MKZ On April 17th, 2015, I brought our 2015 Lincoln MKZ in for service and was greeted by Scott Moessner, your Service Consultant. This was the first ser On April 17th, 2015, I brought our 2015 Lincoln MKZ in for service and was greeted by Scott Moessner, your Service Consultant. This was the first service for the 2015 Lincoln. Scott is a very pleasant young man and explained to me what services the vehicle required in simple terms which I appreciated. The service was completed in a timely manner and I also appreciated the convenience and pleasantness of your waiting area. Steve R. Krevinko, April 19th, 2015 More
Doing business with Germain for over 30 years I started visiting Naples over 30 years ago and have been driving Germain Lincoln's ever since. All of the service personnel have always been very he I started visiting Naples over 30 years ago and have been driving Germain Lincoln's ever since. All of the service personnel have always been very helpful. Justin Yoerger has been my service rep for the past two or three years. I am very pleased with Justin. He is helpful, honest, courteous and knows his business. Thank you. Tom Curcio More
Service review with Justin Yoerger I made contact with the service dept and happened to get Justin Yoerger. Justin was very helpful in getting my 2015 Navigator in to have it checked ou I made contact with the service dept and happened to get Justin Yoerger. Justin was very helpful in getting my 2015 Navigator in to have it checked out for starting problems. He appeared very knowledgable and showed definite concern for my problem. He was very good to work with and treated me like a customer should be treated. Based on my experience you can be glad you have an employee like Justin taking care of your customers. Paul Hart 317-797-3569 More